IxDA QGov Single Website Experience
by Ben Melbourne, User Experience Designer at ThoughtWorks on Nov 03, 2011
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Creating a single, consistent experience across the Queensland Government website...
Creating a single, consistent experience across the Queensland Government website
Presented by David Beal & Andrew Ramsden, Queensland Government
The Queensland Government is a diverse and complicated organisation, spanning over 13 different departments, covering everything in the state from running the treasury to issuing fishing licenses. As more and more services have been provided online the Government's web presence has also grown to reflect this diversity and complexity, which can make it hard for the public to realise the full benefits of the available services. Through their hard work researching, designing and implementing a common, single website experience, the Queensland Government Online team is in the process of changing this to make Queensland a world leader in the online space. In this case study, David and Andrew will share the highs, lows and challenges they have faced along their journey.
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