Global Service Jam Sydney - Kick-off at Digital Eskimo

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This is a kick-off introductory talk I gave to a bunch of great designy folk on the night before Global Service Jam, the weekend of 25-26 Feb 2011.

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Global Service Jam Sydney - Kick-off at Digital Eskimo

  1. 1. Global Service Jam Sydney 2012 Welcome to Digital Eskimo!Wednesday, 29 February 2012
  2. 2. We design with deep understanding Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  3. 3. We design with deep understanding Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  4. 4. We design with deep understanding Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  5. 5. We design with deep understanding Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  6. 6. We like this... Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  7. 7. ...but we prefer this Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  8. 8. ...but we prefer this Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  9. 9. ...but we prefer this Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  10. 10. Starting conversations, reframing debate Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  11. 11. Starting conversations, reframing debate Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  12. 12. We love co-design Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  13. 13. We love co-design Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  14. 14. We need to design with the people we’re designing for Everyone has a stake Everyone has ideas Clients can continue what we start We love co-design Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  15. 15. We love prototyping Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  16. 16. It’s good clean fun The more we make things, the more we learn about the problems we’re trying to solve The more others make things, the better they can articulate more accurate solutions We love prototyping Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  17. 17. We have a responsibility Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  18. 18. Design has an impact on our world We want that to be a good impact We have a responsibility Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  19. 19. Designing for change Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  20. 20. Designing for change Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  21. 21. Designing for change Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  22. 22. We love service design... Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  23. 23. It’s as much about getting clients to work and discover together as it is about the service being designed It moves design up (and across and down) the organisation chart It thinks ‘above’ the problem It has the potential to transform organisations We love service design... Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  24. 24. ...but service design for good Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  25. 25. It’s not just about efficiency It’s not just about convergence or divergence It’s not just about replacing products or existing services ...but service design for good Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  26. 26. Reinventing recycled water? RECYCLED WATER RECYCLED WATER SYSTEM Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  27. 27. Final words... Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  28. 28. “ If you wish to build a ship with others, Do not begin by gathering timber with them; Rather awaken in them ” Longing for the sea. Antoine de Saint-Exupery Final words... Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012
  29. 29. Global Service Jam 2012 | Welcome to Digital EskimoWednesday, 29 February 2012

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