What is etiquette? “The conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life.” - Merriam Webster Dictionary
Introductions Be prepared to shake the hand of everyone you meet. Be sure to have a firm grip and give a three-pump handshake. Stand up for an introduction. It is polite to stand while greeting someone. Smile and repeat the name of the person to whom you are being introduced. ( It’s nice to meet you, Bill Smith.) When making introductions, the lower-ranking person is introduced to the higher-ranking one. For example, say the supervisor’s name first to introduce a trainee. ( Mr. Jones, I would like you to meet Bill Smith.)
Appearance Showered, well groomed Professional business attire Use subtle fragrances Clean- cut, professional style Clean and polished dressed shoes Know location and type of meeting being held to determine proper dress code Jewelry should be minimal No tight or revealing clothing Light make – up
Plan Ahead Make sure you know the directions, plan ahead for delays during rush hour Arrive fifteen minuet a head of time Know how many people are attending the business meeting and confirm attendance Special needs: allergies, vegetarians, etc.
Conversation Starters Focus on your guest Make eye contact while conversing Never interrupt when someone else is talking Avoid conversations about personal problems Be friendly, but professional at the same time
Place your napkin on your lap Determine which silverware to use, work from the outside of the place setting in When you are finished eating, place your knife and fork together on your plate Use proper posture Keep elbows off the table Pace yourself to finish your meal with everyone else Avoid using your fingers
Table Manners Use proper language Don’t chew with your mouth open, or with a mouth full Do not place any unnecessary items on the table (briefcase, cell phone, purses, etc.) Put phone on silent Place your napkin in your lap after you sit down Don’t apply makeup or brush your Hair at the table
Top Three Dinner Etiquette Rules Which glass? Sitting? Starting to eat?
Rule 1- Which Glass? Normally you will have two or more glasses at the table. Your glasses are on the right upper side of your plate. You can have up to four glasses. They are usually arranged in a diagonal or roughly square pattern. The top left glass is for red wine. It will usually have a fairly large bowl. Directly below that you will find the white wine glass, which will be smaller. At the top right, you will find a champagne glass. Your water glass is on the bottom right.
Rule 2- Sitting You should not sit in your seat until your host or hostess has done so. If there is no host, then you should wait for the senior or oldest person at the table to sit first before you sit in your seat.
Rule 3- Starting to Eat The same can be said for eating as well. You should not pick up your fork and begin eating until the host, hostess, or senior person at the table begins. You must not start eating until everyone has been served even if your food is getting cold. If there are a large number of guests, the host may indicate that you may begin before everyone is served. If this is the case, then you should begin.
Ordering Know the order of your courses (appetizer, soup, salad, entrée, and dessert) Keep meal reasonable if you are not picking up the tab Order something easy to eat, and avoid foods that could be messy or finger foods Alcohol may be inappropriate, appropriate or expected, work with your comfort level
Mistakes to Avoid Call ahead of time if you will be late Don’t be cheap Don’t expect other to pay, if you invited them Ask waiter to bring you the check discreetly or before hand
Closing of a business dinner Tip generously, 20 -25% Thank the host Shake their hand Never be the last one to leave