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Total Final Power Point Presentation Pptx1

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  • 1. BusinessEtiquette
  • 2. What is etiquette?
    “The conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life.”
    - Merriam Webster Dictionary
  • 3. Introductions
    Be prepared to shake the hand of everyone you meet. Be sure to have a firm grip and give a three-pump handshake.
    Stand up for an introduction. It is polite to stand while greeting someone.
    Smile and repeat the name of the person to whom you are being introduced. ( It’s nice to meet you, Bill Smith.)
    When making introductions, the lower-ranking person is introduced to the higher-ranking one.
    For example, say the supervisor’s name first to introduce a trainee. ( Mr. Jones, I would like you to meet Bill Smith.)
  • 4. Appearance
    Showered, well groomed
    Professional business attire
    Use subtle fragrances
    Clean- cut, professional style
    Clean and polished dressed shoes
    Know location and type of meeting being
    held to determine proper dress code
    Jewelry should be minimal
    No tight or revealing clothing
    Light make – up
  • 5. Plan Ahead
    Make sure you know the directions, plan ahead for delays during rush hour
    Arrive fifteen minuet a head of time
    Know how many people are attending the business meeting and confirm attendance
    Special needs: allergies, vegetarians, etc.
  • 6. Conversation Starters
    Focus on your guest
    Make eye contact while conversing
    Never interrupt when someone else is talking
    Avoid conversations about personal problems
    Be friendly, but professional at the same time
  • 7. Place your napkin on your lap
    Determine which silverware to use, work from the outside of the place setting in
    When you are finished eating, place your knife and fork together on your plate
    Use proper posture
    Keep elbows off the table
    Pace yourself to finish your meal with everyone else
    Avoid using your fingers
  • 8. Table Manners
    Use proper language
    Don’t chew with your mouth open, or with a mouth full
    Do not place any unnecessary items on the table (briefcase, cell phone, purses, etc.)
    Put phone on silent
    Place your napkin in your lap after
    you sit down
    Don’t apply makeup or brush your
    Hair at the table
  • 9. Top Three Dinner Etiquette Rules
    Which glass?
    Sitting?
    Starting to eat?
  • 10. Rule 1- Which Glass?
    Normally you will have two or more glasses at the table. Your glasses are on the right upper side of your plate. You can have up to four glasses. They are usually arranged in a diagonal or roughly square pattern. The top left glass is for red wine. It will usually have a fairly large bowl. Directly below that you will find the white wine glass, which will be smaller. At the top right, you will find a champagne glass. Your water glass is on the bottom right.
  • 11. Rule 2- Sitting
    You should not sit in your seat until your host or hostess has done so. If there is no host, then you should wait for the senior or oldest person at the table to sit first before you sit in your seat.
  • 12. Rule 3- Starting to Eat
    The same can be said for eating as well. You should not pick up your fork and begin eating until the host, hostess, or senior person at the table begins.
    You must not start eating until
    everyone has been served even if
    your food is getting cold. If there are
    a large number of guests, the host
    may indicate that you may begin before
    everyone is served. If this is the case,
    then you should begin.
  • 13. Ordering
    Know the order of your courses (appetizer, soup, salad, entrée, and dessert)
    Keep meal reasonable if you are not picking up the tab
    Order something easy to eat, and avoid foods that could be messy or finger foods
    Alcohol may be inappropriate, appropriate or expected, work with your comfort level
  • 14. Mistakes to Avoid
    Call ahead of time if you will be late
    Don’t be cheap
    Don’t expect other to pay, if you invited them
    Ask waiter to bring you the check discreetly or before hand
  • 15. Closing of a business dinner
    Tip generously, 20 -25%
    Thank the host
    Shake their hand
    Never be the last one to leave
  • 16. Credits
    Astorga, Martha
    Buick, Cameron
    Kochoo, Isabella
    Romero, Victor
    Vankova, Veronika
    Weshnuwat, Thana