Emotions Are…	


Presented by
James Ross Beitzel
Emotions Are…
Emotions Are…	


WE
PO
(

L)
FU
R
Emotions Are…	


WE
PO
(

L)
FU
R

(Contagious)
Emotions Are…	


WE
PO
(

L)
FU
R

(Gove

rnable
)

(Contagious)
Emotions are…

(POWERFUL)
Iowa Gambling Task
Iowa Gambling Task
Iowa Gambling Task
Iowa Gambling Task	

Articulate
After 	

~50 Cards
Iowa Gambling Task	

Articulate
After 	

~50 Cards	


Physical Response 	

After	

~10
Predicting the Weather
Predicting the Weather	

Volunteers given clues based
on meteorological data	

And 	

Asked to predict the the
weather
Predicting the Weather	

Volunteers given clues based
on meteorological data	

And 	

Asked to predict the the
weather	

W...
Predicting the Weather	


After 50 trials Volunteers were guessing
Correctly 70% 0f the Time
Emotions are…

(Contagious)
Emotions are (Contagious)
• 	
  Mirror	
  Neurons	
  
 	
  Correla.ng	
  neurons	
  that	
  fire	
  in	
  
ones	
  brain	
...
Emotions are (Contagious)
• 	
  Mirror	
  Neurons	
  
 	
  Correla.ng	
  neurons	
  that	
  fire	
  in	
  
ones	
  brain	
...
Groups	


“Catch” Feelings
Groups	


“Catch” Feelings

MIRRORING	

BODY RHYTHM	

BODY LANGUAGE	

AND 2 HR MEETINGS
Groups	


“Catch” Feelings

MIRRORING	

BODY RHYTHM	

BODY LANGUAGE	

AND 2 HR MEETINGS	


The more cohesive the group, th...
The Leader Acts as the Group’s	


STANDARD	

AND	


Emotional Guide*
The Leader Acts as the Group’s	


STANDARD	

AND	


Emotional Guide*
*(Not all “OFFICIAL” leaders are necessarily the Emot...
Emotions are…

(Governable)
(Emotional)

(Intelligence)

“The ability to perceive and express emotion,
assimilate emotion in thought, understand reaso...
Integration	

of	


+

(EMOTION)

COGNITION
(Personal)
(Competence)

(Social)
(Competence)
(Personal)
(Competence)
SELF-AWARENESS	


(Social)
(Competence)
(Self)-(Awareness)
• Accurate	
  Self-­‐
Assessment	
  
• Self-­‐Confidence	
  
• Emo.onal	
  Self-­‐
Awareness	
  
(Happy)

(Sad) (Angry)
(Happy)

(Sad) (Angry)

Elated	


Upset	


Annoyed	


Joyful	


Sorrowful	


Frustrated	


Lively	


Morose	


Infuriated	...
(Personal)
(Competence)
SELF-AWARENESS	


(Social)
(Competence)
(Personal)
(Competence)
SELF-AWARENESS	


SELF 	

MANAGEMENT	


(Social)
(Competence)
(Self)(Management)
• Emo.onal	
  Self-­‐
Control	
  
• Transparency	
  
• Adaptability	
  
• Achievement	
  
(Personal)
(Competence)
SELF-AWARENESS	


SELF 	

MANAGEMENT	


(Social)
(Competence)
(Personal)
(Competence)

(Social)
(Competence)

SELF-AWARENESS	


SOCIAL 	

AWARENESS	


SELF 	

MANAGEMENT
(SOCIAL)(AWARENESS)
• Empathy	
  
• Organiza.onal	
  
	
  	
  Awareness	
  
• Service	
  
(Personal)
(Competence)

(Social)
(Competence)

SELF-AWARENESS	


SOCIAL 	

AWARENESS	


SELF 	

MANAGEMENT
(Personal)
(Competence)

(Social)
(Competence)

SELF-AWARENESS	


SOCIAL 	

AWARENESS	


SELF 	

MANAGEMENT	


RELATIONSHI...
(Relationship)(Management)
• Building	
  Bonds	
  
• Influence	
  
• Conflict	
  
Management	
  
• Developing	
  Others	
  
...
GAME
On
Pre-Season
Pre-Season
• 

Prac.ce	
  
Pre-Season
• 

Prac.ce	
  
  Experience	
  
Failure	
  
Pre-Season
• 

Prac.ce	
  
  Experience	
  
Failure	
  

• 

DraS	
  Your	
  Team	
  
Pre-Season
• 

Prac.ce	
  
  Experience	
  
Failure	
  

• 

DraS	
  Your	
  Team	
  
  Pessimist	
  vs	
  
Realist	
  
Pre-Season
• 

Prac.ce	
  
  Experience	
  
Failure	
  

• 

DraS	
  Your	
  Team	
  
  Pessimist	
  vs	
  
Realist	
  
...
Pre-Season
• 

Prac.ce	
  
  Experience	
  
Failure	
  

• 

DraS	
  Your	
  Team	
  
  Pessimist	
  vs	
  
Realist	
  
...
Game Time
Game Time
• 

Get	
  Your	
  Game	
  Face	
  On	
  
Game Time
• 

Get	
  Your	
  Game	
  Face	
  On	
  
  “Fake	
  it	
  .l	
  you	
  	
  
	
  Make	
  it”	
  
Game Time
• 

Get	
  Your	
  Game	
  Face	
  On	
  
  “Fake	
  it	
  .l	
  you	
  	
  
	
  Make	
  it”	
  
• 

Call	
  a	...
Game Time
• 

Get	
  Your	
  Game	
  Face	
  On	
  
  “Fake	
  it	
  .l	
  you	
  	
  
	
  Make	
  it”	
  
• 

Call	
  a	...
Post Game
Post Game

• Review	
  the	
  Game	
  Tape	
  
 	
  

TAKE	
  TIME	
  FOR	
  REFLECTION!	
  
“Decisions based on emotion 	

aren’t decisions at all… 	

they’re instincts. 	

Which can be of value.	

The rational and...
Emotions Are…	


Presented by
James Ross Beitzel
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Sweet Emotion: Utilizing Emotional Intelligence for Stronger Organizations

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Transcript of "Sweet Emotion: Utilizing Emotional Intelligence for Stronger Organizations"

  1. 1. Emotions Are… Presented by James Ross Beitzel
  2. 2. Emotions Are…
  3. 3. Emotions Are… WE PO ( L) FU R
  4. 4. Emotions Are… WE PO ( L) FU R (Contagious)
  5. 5. Emotions Are… WE PO ( L) FU R (Gove rnable ) (Contagious)
  6. 6. Emotions are… (POWERFUL)
  7. 7. Iowa Gambling Task
  8. 8. Iowa Gambling Task
  9. 9. Iowa Gambling Task
  10. 10. Iowa Gambling Task Articulate After ~50 Cards
  11. 11. Iowa Gambling Task Articulate After ~50 Cards Physical Response After ~10
  12. 12. Predicting the Weather
  13. 13. Predicting the Weather Volunteers given clues based on meteorological data And Asked to predict the the weather
  14. 14. Predicting the Weather Volunteers given clues based on meteorological data And Asked to predict the the weather Were told if correct or incorrect
  15. 15. Predicting the Weather After 50 trials Volunteers were guessing Correctly 70% 0f the Time
  16. 16. Emotions are… (Contagious)
  17. 17. Emotions are (Contagious) •   Mirror  Neurons      Correla.ng  neurons  that  fire  in   ones  brain  when  witnessing   another  perform  an  ac.on      20%  of  Neurons      Empathy,  Modeling,  Emo.on  
  18. 18. Emotions are (Contagious) •   Mirror  Neurons      Correla.ng  neurons  that  fire  in   ones  brain  when  witnessing   another  perform  an  ac.on      20%  of  Neurons      Empathy,  Modeling,  Emo.on   •   What  does  this  have  to  do  with   LEADERSHIP?  
  19. 19. Groups “Catch” Feelings
  20. 20. Groups “Catch” Feelings MIRRORING BODY RHYTHM BODY LANGUAGE AND 2 HR MEETINGS
  21. 21. Groups “Catch” Feelings MIRRORING BODY RHYTHM BODY LANGUAGE AND 2 HR MEETINGS The more cohesive the group, the stronger the sharing of Moods, Emotional History, and Hot Buttons
  22. 22. The Leader Acts as the Group’s STANDARD AND Emotional Guide*
  23. 23. The Leader Acts as the Group’s STANDARD AND Emotional Guide* *(Not all “OFFICIAL” leaders are necessarily the Emotional Leaders)
  24. 24. Emotions are… (Governable)
  25. 25. (Emotional) (Intelligence) “The ability to perceive and express emotion, assimilate emotion in thought, understand reason with emotion, and regulate emotion in self and others.”
  26. 26. Integration of + (EMOTION) COGNITION
  27. 27. (Personal) (Competence) (Social) (Competence)
  28. 28. (Personal) (Competence) SELF-AWARENESS (Social) (Competence)
  29. 29. (Self)-(Awareness) • Accurate  Self-­‐ Assessment   • Self-­‐Confidence   • Emo.onal  Self-­‐ Awareness  
  30. 30. (Happy) (Sad) (Angry)
  31. 31. (Happy) (Sad) (Angry) Elated Upset Annoyed Joyful Sorrowful Frustrated Lively Morose Infuriated Pleased Listless Riled Satisfied Depressed Vengeful
  32. 32. (Personal) (Competence) SELF-AWARENESS (Social) (Competence)
  33. 33. (Personal) (Competence) SELF-AWARENESS SELF MANAGEMENT (Social) (Competence)
  34. 34. (Self)(Management) • Emo.onal  Self-­‐ Control   • Transparency   • Adaptability   • Achievement  
  35. 35. (Personal) (Competence) SELF-AWARENESS SELF MANAGEMENT (Social) (Competence)
  36. 36. (Personal) (Competence) (Social) (Competence) SELF-AWARENESS SOCIAL AWARENESS SELF MANAGEMENT
  37. 37. (SOCIAL)(AWARENESS) • Empathy   • Organiza.onal      Awareness   • Service  
  38. 38. (Personal) (Competence) (Social) (Competence) SELF-AWARENESS SOCIAL AWARENESS SELF MANAGEMENT
  39. 39. (Personal) (Competence) (Social) (Competence) SELF-AWARENESS SOCIAL AWARENESS SELF MANAGEMENT RELATIONSHIP MANAGEMENT
  40. 40. (Relationship)(Management) • Building  Bonds   • Influence   • Conflict   Management   • Developing  Others   • Inspira.onal   Leadership  
  41. 41. GAME On
  42. 42. Pre-Season
  43. 43. Pre-Season •  Prac.ce  
  44. 44. Pre-Season •  Prac.ce     Experience   Failure  
  45. 45. Pre-Season •  Prac.ce     Experience   Failure   •  DraS  Your  Team  
  46. 46. Pre-Season •  Prac.ce     Experience   Failure   •  DraS  Your  Team     Pessimist  vs   Realist  
  47. 47. Pre-Season •  Prac.ce     Experience   Failure   •  DraS  Your  Team     Pessimist  vs   Realist   •  Spring  Training  
  48. 48. Pre-Season •  Prac.ce     Experience   Failure   •  DraS  Your  Team     Pessimist  vs   Realist   •  Spring  Training     Group  EI  
  49. 49. Game Time
  50. 50. Game Time •  Get  Your  Game  Face  On  
  51. 51. Game Time •  Get  Your  Game  Face  On     “Fake  it  .l  you      Make  it”  
  52. 52. Game Time •  Get  Your  Game  Face  On     “Fake  it  .l  you      Make  it”   •  Call  a  TimeOut  
  53. 53. Game Time •  Get  Your  Game  Face  On     “Fake  it  .l  you      Make  it”   •  Call  a  TimeOut   •  Be  Mindful   •  Compose   Yourself   •  Structure  Times   for  Surveying   Environment   •  Watch  
  54. 54. Post Game
  55. 55. Post Game • Review  the  Game  Tape       TAKE  TIME  FOR  REFLECTION!  
  56. 56. “Decisions based on emotion aren’t decisions at all… they’re instincts. Which can be of value. The rational and irrational compliment each other. Individually they are far less powerful.” - House of Cards
  57. 57. Emotions Are… Presented by James Ross Beitzel
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