Talent acquisition during periods of transformational change Mike Beckmann Director, Talent Acquisition Freddie Mac Fall 2008 ERE Conference

Transformational Change* Alters the culture of the institution by changing underlying assumptions and overt institutional behaviors, processes, and structures Is deep and pervasive, affecting the whole institution Is intentional Occurs over time *Reference Mezirow’s work regarding transformative change

Alters the culture of the institution by changing underlying assumptions and overt institutional behaviors, processes, and structures

Is deep and pervasive, affecting the whole institution

Is intentional

Occurs over time

*Reference Mezirow’s work regarding transformative change

Source (Cause) of Change External Markets Economic Human Capital Political Social Environmental Internal Leadership Vision/ Mission Restructuring

External Markets

Economic

Human Capital

Political

Social

Environmental

Internal

Leadership

Vision/ Mission

Restructuring

Impact Need for an aspirational organization which will adapt/ thrive in new environment Shift in weighting of leadership competencies Increased ambiguity around: Mission/ Vision Roles/ Responsibilities Values Success Measures

Need for an aspirational organization which will adapt/ thrive in new environment

Shift in weighting of leadership competencies

Increased ambiguity around:

Mission/ Vision

Roles/ Responsibilities

Values

Success Measures

Key Attributes of Talent Acquisition Front Loaded leadership Effective messaging Aligned engagement Structured pre and post- hire integration and assimilation

Front Loaded leadership

Effective messaging

Aligned engagement

Structured pre and post- hire integration and assimilation

“Front-loaded” Leadership Move senior leaders forward in the recruitment process Senior leaders play an active role in sourcing and screening Hiring team: Comprised of peers/ customers/ vendors Clear roles & interview protocols Timely & facilitated assessment

Move senior leaders forward in the recruitment process

Senior leaders play an active role in sourcing and screening

Hiring team:

Comprised of peers/ customers/ vendors

Clear roles & interview protocols

Timely & facilitated assessment

Effective Messaging Link future state message to vision, values & mission of aspirational organization Collaborative creation of key message points Venues for messaging Scripting the “sell” Refreshing messaging during change cycle Aligned closing

Link future state message to vision, values & mission of aspirational organization

Collaborative creation of key message points

Venues for messaging

Scripting the “sell”

Refreshing messaging during change cycle

Aligned closing

Aligned Engagement Establish a clear strategic sourcing/ engagement plan > to include post hire integration Pre-game hiring team on roles Ensure roles link to key message points Non-core hiring team engaged and aligned with vision

Establish a clear strategic sourcing/ engagement plan > to include post hire integration

Pre-game hiring team on roles

Ensure roles link to key message points

Non-core hiring team engaged and aligned with vision

Structured Pre/Post Hire Assimilation Assimilation based on interview assessment Post Offer/ Pre-hire Structured briefings from key stakeholders Reinforced messaging form leadership Post-hire Peer team act as mentor/guides Detailed integration plan Engage new hire’s support team Additional admin/ support during transition Survey integration stakeholders to sustain assimilation

Assimilation based on interview assessment

Post Offer/ Pre-hire

Structured briefings from key stakeholders

Reinforced messaging form leadership

Post-hire

Peer team act as mentor/guides

Detailed integration plan

Engage new hire’s support team

Additional admin/ support during transition

Survey integration stakeholders to sustain assimilation

Best Practices Executive Services team New leader integration specialists Team integration leaders Customer-led integration programs

Executive Services team

New leader integration specialists

Team integration leaders

Customer-led integration programs