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Allison Druin and Ben Bederson<br />from the University of Maryland<br />The SIGCHI 2010 Social Impact Award<br />are awar...
Allison Druin and Ben Bederson<br />from the University of Maryland<br />The SIGCHI 2010 Social Impact Award<br />are awar...
Allison Druin and Ben Bederson<br />from the University of Maryland<br />The SIGCHI 2010 Social Impact Award<br />are awar...
Weaving a<br />Web <br />for change<br />CHI 2010 Social Impact Award Talk<br />Allison Druin & Ben Bederson <br />iSchool...
Otto The Spider (2004)<br />in www.childrenslibrary.org<br />by Manuela Vladić-Maštruko<br />
of<br />future<br />HCI<br />mobile<br />natural language (and vision)<br />huge<br />social networks<br />user<br />gener...
Lead with HCI<br />Design/World<br />Build Tools<br />Partner<br />
1. Design for the World<br />
the needs of the world have never been <br />greater…<br />20th century models of <br />children are <br />shipping books ...
International Children’s Digital Library<br />research led by the UMD <br />4,000,000unique visitors<br />books in 54langu...
Canadian retired teacher leads non-profit group<br />to teach in <br />South African rural communities<br />supports pre-s...
Romanianclass translates books on bullies<br />half the class translates a book<br />the other half reviews<br />translati...
TaiwanTeacherssupportworking mothers &<br />their children…<br />English taught as a 2nd language<br />ICDL books used to ...
4 <br />4 <br />country,<br />year study<br />children <br />Honduras<br />monthly <br />used the ICDL     <br />children,...
4 <br />4 <br />country,<br />year study<br />content analysis used to understand <br />children when using the ICDL…<br /...
for<br />HCI<br />peace<br />hciforpeace.blogspot.com/<br />21st century <br />technologies to promote<br />help<br />prev...
Call for Action:Design for the World<br />HCI Peace Corps<br />Service projects around the world<br />Master’s projects, P...
2. Partner for Deepest Change<br />
Partner<br />Change<br />for<br />elders<br />families<br />USERS<br />children<br />developing countries<br />Chevron<br ...
Roles for the <br />Design Process<br />user<br />tester<br />informant<br />design partner<br />[Druin, 2002] <br />1    ...
Roles for the <br />Design Process<br />1    [2 Partner …]3    4<br />
Partnering Methods<br />with Children<br />Sticky Note Critique<br />[Druin, 2002]<br />Low-tech Prototyping<br />[Druin, ...
National Park Service<br />share ideasabout<br />the outdoors <br />nature walks with<br />National Park visitors<br />in-...
UNICEF<br />worldwide collecting, <br />preserving, & sharing personal <br />stories<br />voicesof everyone, everywhere<br...
Carnegie Hall<br />21st century models of <br />music education<br />musical <br />Socialinteractions<br />Co-design<br />...
Call for Action:Partner for Deepest Change<br />New Learning Partnerships<br />CHANGE for the next generation<br />partner...
3. Build Tools for the Messy World<br />
CounterPoint:<br />zooming<br />presentations<br />[Good & Bederson, 2002]<br />now there is PRezi …<br />andMicrosoft ppt...
StoryKit<br />Field Session: A Day at the Farm<br />Zombie Cake<br />1    2    [3 Build tools …]4<br />
StoryKit<br />1    2    [3 Build tools …]4<br />
Readability<br />1    2    [3 Build tools …]    4<br />
55% of ICDL users have screens 1024x768 or smaller<br />Readability<br />1    2    [3 Build tools …]    4<br />
book<br />a <br />on<br />every device<br />1    2    [3 Build tools …]    4<br />
The<br />ZumobiNetwork<br />1    2    [3 Build tools …]    4<br />
web scale<br />social<br />human computation<br />Machine<br />Translation<br />Monolingual<br />Human<br />Amateur Biling...
web scale<br />social<br />human computation<br />1    2    [3 Build tools …]    4<br />
Call for Action:Build Tools for the Messy World<br />HCI Stories<br />collection of stories on how HCI supports<br />creat...
4. Lead with HCI<br />
Design for the<br />Developing World<br />Simple is good.<br />Bill Thies<br />focus on SMS & non-textual interfaces<br />...
www.read.mn<br /> December 2006<br />
 December 2006<br />
opengovernment<br />Learn from Web 2.0 <br />broad participation allows production, <br />not just consumption<br />provid...
voting<br />systems<br />accessibility<br />accuracy<br />complexity<br />cost<br />reliability<br />security<br />securit...
voting<br />systems<br />accessibility<br />accuracy<br />complexity<br />cost<br />reliability<br />security<br />securit...
…but the focus is on security<br />so we did a study…<br />expert review (10 experts)<br />field study (1,500 participants...
tasks:<br />18 offices & 4 ballot questions<br />office block & straight party<br />multi-candidate election<br />change a...
error rate – vote for president<br />1    2    3    [4 Lead with HCI]<br />
error rate – impact of task<br />1    2    3    [4 Lead with HCI]<br />
error rate – write-in errors<br />No vote cast<br />Name didn’t match<br />Bubble not filled in<br />1    2    3    [4 Lea...
Call for Action:Lead with HCI<br />Universal Access to Information<br />U.N. Universal Declaration of Human Rights<br />re...
Lead with HCI<br />Design/World<br />Universal Access to Information<br />HCI Peace Corps<br />Build Tools<br />Partner<br...
Acknowledgements…<br /><ul><li>Special thanks to:SIGCHI,Ben Shneiderman, Jenny Preece, Dan Olsen, Clare-Marie Karat, John ...
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CHI 2010 Social Impact Award Talk

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by Ben Bederson and Allison Druin
Human-Computer Interaction Lab
University of Maryland

ACM SIGCHI identifies and honors leaders and shapers of the field of human-computer interaction with annual SIGCHI Awards. The Social Impact Award honors individuals who promote the application of human-computer interaction research for pressing social needs. This year the award was given to Ben Bederson and Allison Druin of the University of Maryland for their joint work in developing the International Children’s Digital Library and their individual work in developing new methods that give children a voice in the development of new technologies, and for their work on electronic voting systems.

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  • Design for the worldICDL4 country studyOLPCPartner for deepest changeCo-design (NPS, UNICEF)Jerry phoneSupport creative expression KidPad, PETS, StoryRoomsBalance understanding, innovation and real useICDL readability =&gt; iPhoneGiigleLead change with HCIVoting
  • ICDL starts with scanned books. Hold up physical book.
  • Displaying on medium size computer screen such as this laptop requires shrinking them dramatically.
  • Transcript of "CHI 2010 Social Impact Award Talk"

    1. 1. Allison Druin and Ben Bederson<br />from the University of Maryland<br />The SIGCHI 2010 Social Impact Award<br />are awarded<br />
    2. 2. Allison Druin and Ben Bederson<br />from the University of Maryland<br />The SIGCHI 2010 Social Impact Award<br />are awarded<br />
    3. 3. Allison Druin and Ben Bederson<br />from the University of Maryland<br />The SIGCHI 2010 Social Impact Award<br />are awarded<br />
    4. 4. Weaving a<br />Web <br />for change<br />CHI 2010 Social Impact Award Talk<br />Allison Druin & Ben Bederson <br />iSchool & Computer Science Dept.<br />University of Maryland<br />
    5. 5.
    6. 6.
    7. 7.
    8. 8. Otto The Spider (2004)<br />in www.childrenslibrary.org<br />by Manuela Vladić-Maštruko<br />
    9. 9. of<br />future<br />HCI<br />mobile<br />natural language (and vision)<br />huge<br />social networks<br />user<br />generated content<br />physical computing<br />context awareness<br />privacy awareness<br />
    10. 10. Lead with HCI<br />Design/World<br />Build Tools<br />Partner<br />
    11. 11. 1. Design for the World<br />
    12. 12. the needs of the world have never been <br />greater…<br />20th century models of <br />children are <br />shipping books are difficult<br />impacted by…<br />&expensive<br />poverty<br />access to<br />conflict<br />educational services & materials<br />has declined<br />disease<br />school resources<br />intolerance & prejudice<br />continues…<br />[1 Design for the World]2 3 4<br />
    13. 13. International Children’s Digital Library<br />research led by the UMD <br />4,000,000unique visitors<br />books in 54languages<br />now a non-profit foundation<br />150,000 pages of digitized books<br />100,000 visitors per month<br />website in 16 languages <br />users in 200+ countries<br />[Druin et al., 2001; Hourcade et al., 2002; Druin, 2005; Hutchinson, 2007; <br />Druin et al., 2007; Bederson, 2008; Bederson et al., 2009; Druin et al., 2009]<br />[1 Design for the World]2 3 4<br />
    14. 14. Canadian retired teacher leads non-profit group<br />to teach in <br />South African rural communities<br />supports pre-school children<br />uses <br />electronic & physical materials<br />ICDL contributes<br />to this initiative<br />[1 Design for the World]2 3 4<br />
    15. 15. Romanianclass translates books on bullies<br />half the class translates a book<br />the other half reviews<br />translations<br />ICDL supports translation<br />work<br />& languageacquisition<br />[1 Design for the World]2 3 4<br />
    16. 16. TaiwanTeacherssupportworking mothers &<br />their children…<br />English taught as a 2nd language<br />ICDL books used to read/write<br />their own stories<br />ICDL is tool for 2nd language<br />acquisition<br />[1 Design for the World]2 3 4<br />
    17. 17. 4 <br />4 <br />country,<br />year study<br />children <br />Honduras<br />monthly <br />used the ICDL <br />children, teachers, librarians, parents<br />Germany<br />yearly in-person interviews<br />children <br />emailed book reviews, drawings, <br />New Zealand<br />& likes/dislikes matrix<br />understand how children changed <br />USA<br />in their attitudes towards<br />books, technology & world views<br />[Druin et al., 2007 ]<br />[1 Design for the World]2 3 4<br />
    18. 18. 4 <br />4 <br />country,<br />year study<br />content analysis used to understand <br />children when using the ICDL…<br />increased motivation<br />to read<br />more diverse books read<br />confidence with technology<br /> increased<br />world view expanded<br />[Druin et al., 2007 ]<br />[1 Design for the World]2 3 4<br />
    19. 19. for<br />HCI<br />peace<br />hciforpeace.blogspot.com/<br />21st century <br />technologies to promote<br />help<br />prevent…<br />peace<br />conflict<br />precursors of peace <br />consider<br />profiteering<br />democracy, education, economic opportunity <br />disease<br />massive brainstorming<br />Peace Ambassador<br />environmental stress<br />#hciforpeace<br />[1 Design for the World]2 3 4<br />
    20. 20. Call for Action:Design for the World<br />HCI Peace Corps<br />Service projects around the world<br />Master’s projects, Ph.D. work, sabbatical work<br />based on HCIL’s annual service project<br />www.cs.umd.edu/hcil/designingforabetterworld<br />
    21. 21. 2. Partner for Deepest Change<br />
    22. 22. Partner<br />Change<br />for<br />elders<br />families<br />USERS<br />children<br />developing countries<br />Chevron<br />voters<br />Google<br />Discovery Channel<br />Intel<br />Industry<br />Zumobi<br />Microsoft<br />Carnegie Hall<br />U.S. National Park Service<br />LeapFrog<br />Fisher Price<br />Gov/Non-Profits<br />World Bank<br />One Laptop per Child<br />UNICEF<br />Sesame Workshop<br />PBS<br />Mongolian Ministry of Education<br />1 [2 Partner …]3 4<br />
    23. 23. Roles for the <br />Design Process<br />user<br />tester<br />informant<br />design partner<br />[Druin, 2002] <br />1 [2 Partner …]3 4<br />
    24. 24. Roles for the <br />Design Process<br />1 [2 Partner …]3 4<br />
    25. 25. Partnering Methods<br />with Children<br />Sticky Note Critique<br />[Druin, 2002]<br />Low-tech Prototyping<br />[Druin, et al., 2009]<br />Mixing ideas<br />[Guha et al., 2004]<br />Iterative Design<br />1 [2 Partner …]3 4<br />
    26. 26. National Park Service<br />share ideasabout<br />the outdoors <br />nature walks with<br />National Park visitors<br />in-context technology<br />collaboration <br />enhanced park experience<br />[Chipman et al., 2006]<br />1 [2 Partner …]3 4<br />
    27. 27. UNICEF<br />worldwide collecting, <br />preserving, & sharing personal <br />stories<br />voicesof everyone, everywhere<br />all cultures, alllanguages, at alltimes<br />communicatelocally <br />but be <br />heard globally<br />1 [2 Partner …]3 4<br />[http://jonnyj.net/interangible/archives/175]<br />
    28. 28. Carnegie Hall<br />21st century models of <br />music education<br />musical <br />Socialinteractions<br />Co-design<br />withhigh school students<br />1 [2 Partner …]3 4<br />
    29. 29. Call for Action:Partner for Deepest Change<br />New Learning Partnerships<br />CHANGE for the next generation<br />partner<br />with<br />non-profits, industry, academia, government <br />and learners<br />the<br />transforming connection learners have<br />&toolsfor learning<br />withinformation<br />
    30. 30. 3. Build Tools for the Messy World<br />
    31. 31. CounterPoint:<br />zooming<br />presentations<br />[Good & Bederson, 2002]<br />now there is PRezi …<br />andMicrosoft pptPlex<br />1 2 [3 Build tools …]4<br />
    32. 32. StoryKit<br />Field Session: A Day at the Farm<br />Zombie Cake<br />1 2 [3 Build tools …]4<br />
    33. 33. StoryKit<br />1 2 [3 Build tools …]4<br />
    34. 34. Readability<br />1 2 [3 Build tools …] 4<br />
    35. 35. 55% of ICDL users have screens 1024x768 or smaller<br />Readability<br />1 2 [3 Build tools …] 4<br />
    36. 36. book<br />a <br />on<br />every device<br />1 2 [3 Build tools …] 4<br />
    37. 37. The<br />ZumobiNetwork<br />1 2 [3 Build tools …] 4<br />
    38. 38. web scale<br />social<br />human computation<br />Machine<br />Translation<br />Monolingual<br />Human<br />Amateur Bilingual<br />Human<br />Affordability<br />Professional Bilingual<br />Human<br />Quality<br />Wikipedia contributors<br />vs. translators<br />1 2 [3 Build tools …] 4<br />
    39. 39. web scale<br />social<br />human computation<br />1 2 [3 Build tools …] 4<br />
    40. 40. Call for Action:Build Tools for the Messy World<br />HCI Stories<br />collection of stories on how HCI supports<br />creative expression<br />traveling exhibit in museums, art schools, galleries<br />possible YouTube collection<br />shows next generation of creativity<br />[CC 2007]<br />
    41. 41. 4. Lead with HCI<br />
    42. 42. Design for the<br />Developing World<br />Simple is good.<br />Bill Thies<br />focus on SMS & non-textual interfaces<br />needed....<br />@ MSR India<br />existing tech<br />challenges<br />TV-DVD  books<br />low-cost<br />@ CMU<br />Matt Kam<br />simplicity<br />$10 8-bit video game computer<br />education<br />@ NYU<br />Chris Hoadley<br />Challenging Laptops in India<br />1 2 3 [4 Lead with HCI]<br />
    43. 43. www.read.mn<br /> December 2006<br />
    44. 44.
    45. 45.
    46. 46.
    47. 47. December 2006<br />
    48. 48.
    49. 49.
    50. 50.
    51. 51. opengovernment<br />Learn from Web 2.0 <br />broad participation allows production, <br />not just consumption<br />provide<br />transparency<br />participation<br />open standards & APIs <br />spark innovation &growth<br />communication<br />data<br />build a simple system<br />and let it evolve<br />indexed<br />design for participation<br />learn from “hackers”<br />lower the barriers to experimentation<br />http://opengovernment.labs.oreilly.com<br />1 2 3 [4 Lead with HCI]<br />
    52. 52. voting<br />systems<br />accessibility<br />accuracy<br />complexity<br />cost<br />reliability<br />security<br />security perception<br />size<br />speed<br />usability<br />butterfly ballot<br />[Brookings Press, 2008]<br />hanging chad<br />1 2 3 [4 Lead with HCI]<br />
    53. 53. voting<br />systems<br />accessibility<br />accuracy<br />complexity<br />cost<br />reliability<br />security<br />security perception<br />size<br />speed<br />usability<br />butterfly ballot<br />[Brookings Press, 2008]<br />hanging chad<br />1 2 3 [4 Lead with HCI]<br />
    54. 54. …but the focus is on security<br />so we did a study…<br />expert review (10 experts)<br />field study (1,500 participants in 3 states)<br />lab study(42 participants)<br />looked at accuracy…preference<br />on 6 voting machines<br />4 verification systems<br />1 2 3 [4 Lead with HCI]<br />
    55. 55. tasks:<br />18 offices & 4 ballot questions<br />office block & straight party<br />multi-candidate election<br />change a vote<br />cast a write-in vote<br />process:<br />pre-mark booklet<br />write-in matched voter with booklet<br />research design<br />1 2 3 [4 Lead with HCI]<br />
    56. 56. error rate – vote for president<br />1 2 3 [4 Lead with HCI]<br />
    57. 57. error rate – impact of task<br />1 2 3 [4 Lead with HCI]<br />
    58. 58. error rate – write-in errors<br />No vote cast<br />Name didn’t match<br />Bubble not filled in<br />1 2 3 [4 Lead with HCI]<br />
    59. 59. Call for Action:Lead with HCI<br />Universal Access to Information<br />U.N. Universal Declaration of Human Rights<br />representation of all desired HCI groups<br />in academia, industry, etc.<br />convenes to vote platforms for policies<br />to highlight<br />lobby on the world stage<br />(United Nations, country governments, etc.)<br />
    60. 60. Lead with HCI<br />Design/World<br />Universal Access to Information<br />HCI Peace Corps<br />Build Tools<br />Partner<br />New Learning Partnerships<br />HCI Stories<br />
    61. 61. Acknowledgements…<br /><ul><li>Special thanks to:SIGCHI,Ben Shneiderman, Jenny Preece, Dan Olsen, Clare-Marie Karat, John Karat, Randy Pausch
    62. 62. Our HCIL Colleagues:Anne Rose, Tim Browne, Ann Weeks,Evan Golub, Mona Leigh Guha, Beth Foss, Beth Bonsignor, Alex Quinn, Leshell Hatley, Quincy Brown, Greg Walsh, Robin Brewer, Catherine Plaisant, Joe Hammer, GennaKulles, Kiki Schneider, KidsTeam
    63. 63. Supported by:National Science Foundation, Google, Carnegie Hall, U.S. National Park Service, Sesame Workshop, UNICEF, IMLS, Microsoft Corp., Adobe Corp., Discovery Communications www.childrenslibrary.org</li></ul> HCIL Symposium – May 27th – 28th<br /> www.cs.umd.edu/hcil/soh/<br />1 2 3 [4 Lead with HCI]<br />
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