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Virtual moderator2


The role of a virtual moderator or facilitator in virtual classrooms

The role of a virtual moderator or facilitator in virtual classrooms

Published in Business , Education , Technology
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  • 2. Virtual ModeratorTarget audiences have radically changed•Dispersed in a broader market•Time constrained•Tech savvy•Computer games, email, the Internet, cell phones,instant messaging, and webcams are integral totheir lives* Teaching methodology and content had to adapt*Digital Natives, Digital Immigrants, Marc Prensky
  • 3. Virtual ModeratorVirtual college courses will soon rival traditionalface-to-face offerings* Schools Offering: Also Offer Virtual Graduate Courses 65% Undergraduate Courses 63% Master Degree Programs 44% Business Degree Programs 44%*Sloan Consortium Survey
  • 4. Virtual ModeratorMain challenges with virtual classrooms•Awareness of the platform•Preparing professors to deliver effectively inthe virtual environment•Low levels of interaction from students
  • 5. Virtual ModeratorTo engage students in virtual classrooms:Professors must be able to successfully navigatevirtual communication tools without distraction Real-time chat Video & polling conferencing Shared whiteboardsReal-time Shared desktopscollaboration Presenter control Audio control & VoIP
  • 6. Virtual ModeratorVirtual Moderator allows professor to engagestudents and focus on content. Tasks include:•Prepare instructor for virtual environment•Manage entry processes and online community•Virtual classroom introductions, icebreaking, and protocol•Manage technology aspects•Foster and support discussion and dialog•Summarize, harvest, and weave appropriate content connections•Support relationship and trust building among learners•Work with full understanding of diversity in learning style, culture andpersonal styles•Distribute and collect assignments
  • 7. Virtual ModeratorResults of Virtual Moderator Leveraged limited Increased enrollment Facilitated internal and teaching resources and student external collaboration satisfaction Increased productivity Improved sense of Motivated students for faculty and staff community with and increased ability to learners structure their time Improved completion Improving attention to Limited investment rates and students with differing understanding learning styles
  • 8. Virtual Moderator ROI Case Study: Boeing Adopting the Virtual Classroom, Dr. Kim Armstrong, The Boeing Company, California State University• Boeing developed a virtual program for future chief engineers which was multi- phased and included simulation, team learning, small group discussion, and leaders teaching leaders.• For parts of the program, WebEx and telecon, a virtual moderator, and virtual instructor were used.• Besides cost savings, they found it was an opportunity to bring together a large number of geographically and organizationally diverse students, lengthening the benefit of the learning as they shared experiences.• When Boeing completed an ROI study on the program, the virtual element added to the impact on knowledge transfer, and ultimate ROI was greater than 540%• “One of the key lessons learned when using a virtual classroom is employing a skilled virtual facilitator for each session, in addition to the instructor.”
  • 9. Virtual ModeratorGet Ready for Virtual Learning Do you have a virtual platform like WebEx to meet your needs? Are the virtual classroom courses relevant to the learner’s goals? Was content repurposed or created specifically with the virtual environment in mind? Are instructors ready to be trained in virtual classroom delivery? Is a moderator available and skilled to support instructors or SMEs with proper facilitation techniques? Have you identified who will provide technical support to users? Has ample time been allowed for students to test platform access? If you have questions on getting started, call 203-417-5701