Disaster Volunteer and Donations Management


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Presentation delivered at the Wheaton College Humanitarian Disaster Institute to explain how people can maximize the impact their gifts can make on the recovery of disaster survivors.

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Disaster Volunteer and Donations Management

  1. 1. Disaster Volunteer andDonations ManagementWheaton College Humanitarian Disaster Institute
  2. 2. ? What are we talkingabout?
  3. 3. ? What are we talkingabout?Unaffiliatedvolunteers
  4. 4. ? What are we talkingabout?Undesignatedfinancialcontributions
  5. 5. ? What are we talkingabout?Unsolicitedin-kind donations
  6. 6. ? Where do IBegin?
  7. 7. ! You have friends!Visit www.NVOAD.orgto see a list oforganizations workingon the ground.
  8. 8. Focus on thesurvivors
  9. 9. Disaster survivors have a variety ofphysical, emotional, andspiritual needs thatyou can helpto support.
  10. 10. ? How do I knowhow much aidis needed?
  11. 11. Aid happenswhere needmeets resources
  12. 12. Disaster Timeline:
  13. 13. ? How do I helppeople to bring theright resourcesto support the needsof survivors?
  14. 14. First you mustunderstand themotivation ofpotential volunteersand donors.
  15. 15. Some peoplewant to be in“the action”
  16. 16. Some peopleenjoy thecommunitythat comes withdisaster work.
  17. 17. Some peoplewant to be known todo good.
  18. 18. Some peoplewant tosee what is going on
  19. 19. Some peopleare called by theirfaith to do whateverit takes to help.
  20. 20. ? How do I helpvolunteers thatwant to supportdisaster survivorsmake thegreatest impact?
  21. 21. ! Knowledge ispower!By giving solidinformationto potential volunteers,you can help them toaccomplish theirgoals.
  22. 22. Key Messages:Affiliate withnon-profit organizationsthat have establishedrelationshipsand resourcesPleasehelp!
  23. 23. Key Messages:Do not self deploy.Wait until volunteeropportunities have beenidentified.Pleasehelp!
  24. 24. Key Messages:Be prepared to be selfsufficient.Impacted communitiesmust be allowed tofocus resources on theneeds of survivors.Pleasehelp!
  25. 25. Key Messages:Be patient.Impacted communitieswill need helpfor monthsor years after a disaster.Pleasehelp!
  26. 26. ? How arevolunteers thatwant to helpconnected with needson the ground?
  27. 27. ! VolunteerReception Centersestablished by relieforganizationscan helpvolunteers to connecteasily with people inneed.
  28. 28. ? What if I just want toraise donationsto support disastersurvivors?
  29. 29. ! Knowledge ispower! (part 2)By helping peopleto understandthe most effective waysto give,You empower them tomake the greatestdifference!
  30. 30. Key Messages:Financial contributionsmade to recognizeddisaster relieforganizations are themost effectiveway to support disastersurvivorsPleasehelp!
  31. 31. Key Messages:Financial contributionsmake sure that theright assistanceis available atthe right timePleasehelp!
  32. 32. Key Messages:Needs change.Confirm what is neededbefore taking actionPleasehelp!
  33. 33. Key Messages:Donate to trustedorganizationsthat share your valuesPleasehelp!
  34. 34. Key messaging techniques:• Understand what is going on• Be prepared to take advantage of activeand passive messaging opportunities• Understand the motivation of donors –show them the impact of giving/donatingresponsibly• Have an outlet for generosity• Tailor your message• Be proactive
  35. 35. The best way tosupport #Hurricane#Nancy Survivors is 2#donate to anonprofit providing#aid . Learn more at:www.nvoad.org/help137 charactersExample Tweet:#
  36. 36. Hey #PrincessKate !want to know how to#help #survivors of#Hurricane #Nancy ?learn the best way to#give atwww.nvoad.org/help129 characters#Example Tweet:
  37. 37. Givingfinancially tosupport disastersurvivors is amuch better fit.Making a financialcontribution to a recognizeddisaster relief organizationis the most effective andefficient way to supportsurvivors and impactedcommunities.Your generosity will allowrelief organizations at workin the field to fundresponse and recoveryefforts and provide the rightassistance at the the righttime.Learn more at:www.NVOAD.org/helporwww.FEMA.gov/donations
  38. 38. Share your Success!!
  39. 39. Message resources:www.NVOAD.orgwww.FEMA.gov/donationswww.serve.govwww.handsonnetwork.orgwww.CIDI.org!
  40. 40. ? Where do I goif I need morehelp?
  41. 41. ! You have friends!Visit www.NVOAD.orgto learn more andconnect with otherorganizations.
  42. 42. !Together we arestrong!United we recover!