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Jv l 130303-prä-opengovernmentcollaboration-brazil-en-v1
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Jv l 130303-prä-opengovernmentcollaboration-brazil-en-v1

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Open Government Collaboration

Open Government Collaboration

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  • 1. Open Government Collaboration Open Forms of Collaborationfor Government and Administration ZU Open Government Research Tour Brazil, March and April 2013 Prof. Dr. Jörn von Lucke Deutsche Telekom Institute for Connected Cities Zeppelin Universität Friedrichshafen © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 2. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration2 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 3. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration3 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 4. Web 2.0-Technologies Social Media4 Source: Ethority 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 5. Cooperation in General: Collaboration  Coordinated collaboration of people or organization units for pursuing commonly agreed goals ====== ====== ====== ====== ====== INPUT ====== ====== ====== ====== ====== ====== ====== ====== ====== ====== ====== OUTPUT Results Data Information Collaboration OUTCOME Knowledge with a goal Consequences Manpower Capital IMPACT Changes5 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 6. Electronic Forms of Collaboration: E-Collaboration  Support of Collaboration | with hard- and software: E-Collaboration | with Web 2.0-Services & Social Media  Jointly used Functions | Task completion | Coordination | Documentation | Programming  Collaborative Platforms provided in Clouds6 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 7. Open Forms of Collaboration: Open Collaboration  Opening of an Organizational Unit for third Parties to inform, communicate and cooperate with them Agency Government Selected General internal internal Partners Public Collaboration7 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 8. Using the Manpower of the Few: Outsourcing  Outsourcing of Tasks to Externals  Recourse of Capacities in Exchange for Remuneration  Matching Partners by Invitations for Tenders  Cooperation concluded by a Contract  Service Centers (Shared Service Center)  IT-Service Centers (IT-Outsourcing)8 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 9. Using the Manpower of the Crowd: Crowd Sourcing = Crowd plus Outsourcing  Crowd Sourcing of Work and Performance to the Intelligence and Manpower of an undefined sized, heterogeneous Mass of mostly uncompensated Leisure Acitivists (Crowd) on the Internet  Offers: People Services and Human Cloud Services  Provider: Crowd Recruiter and Crowd Manager9 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 10. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration10 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 11. Collaboration 2.0 as Part of Open Government  Use of modern Information and Communication Technologies (especially Social Media and Web 2.0 Technologies) for Government and Administration  in order to enable an optimum Task Completion by a joint effort of the involved Partners11 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 12. Open Government and the Six-Level Policy Cycle Problem Definition Agenda Evaluation Setting Decision Monitoring Making Implementation12 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 13. Open Government Trends and the Six-Level Policy Cycle Problem Ad-hoc Creation of Com. Editing New Communities Definition and Design Agenda Evaluation Setting Com. Commenting Inform and Com. Consulting and Rating Open Data and Discussion Decision Monitoring Making Com. Action and Com. Decision Programing Implementation Making & Ordering13 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 14. Lived Collaboration in the Public Sector  Agency-internal Collaboration  Cross-Government Collaboration  Contractually concluded Forms of Collaboration with Companies and other Institutions  Active Civil Engagement | Political Engagement | Civil Society Engagement14 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 15. Differentiation towards Participation 2.0 within in the Six-Level Policy Cycle Problem Ad-hoc Creation of Com. Editing New Communities Definition and Design Agenda Evaluation Setting Com. Commenting Inform and Com. Consulting and Rating Open Data and Discussion Decision Monitoring Making Com. Action and Com. Decision Programing Implementation Making & Ordering15 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 16. Open Collaboration in the Narrow Sense of Civil Society Engagement and Internal Collaboration Problem Ad-hoc Creation of Com. Editing New Communities Definition and Design Agenda Evaluation Setting Com. Commenting Inform and Com. Consulting and Rating Open Data and Discussion Decision Monitoring Making Com. Action and Com. Decision Programing Implementation Making & Ordering16 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 17. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration17 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 18. Open Government Collaboration Open Common Open Crowd Shared Monitoring & Innovation Funding Knowledge Evaluation Collaborative Shared Review Project Work Open Voluntary Duty Shared Committee Tasks Tasks Files Work18 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 19. Collaborative Financing: Crowd Funding  Crowd Sourcing of the Financial Burden to a anonymous Mass of Private Investors via the Internet to realize a Project  Joint Efforts for Collecting Donations  Citizen Credit Financing  Non-profit Community Foundations  Crowd Investment Platforms19 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 20. Collecting Donations for Cultural Projects20 Source: Startnext.de 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 21. Joint Efforts for Collecting Donations21 Source: Betterplace.org 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 22. Citizen Credit Financing: LeihDeinerStadtGeld22 Source: LeihDeinerStadtGeld.de 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 23. Establishment of Citizen Community Foundations23 Source: Bürgerstiftung Langenargen 2012 und IBS 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 24. Crowd Investment Platforms24 Source: Companisto 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 25. Shared Knowledge: Knowledge Management  Knowledge Management for the collection, development, distribution, storage and use of jointly shared knowledge within a group  Common Knowledgebase: Wikipedia, Open Street Map  Open Access and Open Government Data  Knowledge Management Systems of Government  Open Knowledge Management Systems of Citizens25 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 26. Open and Shared Map: Open Street Map26 Source: Open Street Map 2011 und Wikipedia 2012.. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 27. Open Access: Free Access to Research Knowledge27 Source: Fraunhofer Verlag 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 28. Shared Knowledge: Federation of Open Data Catalogue and Portals28 Source: Cooperation OGD Österreich 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 29. Open Knowledge Management: Frag den Staat29 Source: FragdenStaat.de 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 30. Collaborative Project Work in Virtual Working Spaces  Open Collaboration of different People on a joint Project or Task while using modern Virtual Working Spaces  Cloud Services and Software tools for Project Management  Cloud Services and Software tools for Collaboration  Software Development Platforms  Tools: Brainstorming, Scheduling, Document Filing30 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 31. Open Project Management31 Source: Asana 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 32. Open Collaboration Platform32 Source: Microsoft 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 33. Tools: Brainstorming, Scheduling, Filing33 Sources: Husung & Partner 2012, Doodle 2012 and TeamDrive 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 34. Open Committee Work  Openess: Transparent Committee Work  Open Committee Work: Open Invitation for Cooporation  Video and Audio Streaming and Recording  Open Council Information Systems  „18th Expert“ in Enquete Commissions34 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 35. Council TV: Jena und Würzburg35 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 36. Open Council Information Systems: Offenes Köln36 Source: Steinbach 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 37. Facebook and OpenPetition: T-City Stadtstrand37 Source: OpenPetition 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 38. 18th Expert: EnqueteBeteiligung.de38 Source: Deutscher Bundestag 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 39. Collaboration based on Shared Records and Shared Document Management Systems  Shared Record Management Systems  Electronic Documents, Files & Records Management as well as shared Records Processing Systems  Open Process and Value-Added Service Chains  Opening of E-File Processing Systems | Email, E-Signature, DE-Mail, Postbrief, EGVP | Open View in Records, Files and Documents39 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 40. Electronic Documents, Files & Records40 Source: BMI 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 41. Open Process and Value-Added Service Chains: National Process Library41 Source: Humboldt Universität 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 42. Open Records Management System: OPEN42 Source: Government of Seoul 1999-2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 43. Shared Implementation of Public Duty Tasks  Shared Implementation of Public Tasks within the strict Legal Framework  Shared Service Centres  Partners or Points of Single Contact  Shared School Education  Shared Crisis Management (Defense)  Shared Catastrophe Management43 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 44. Shared School Education with YouTube Open Educational Resources: KhanAcademy44 Source: KhanAcademy 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 45. Voluntary Support for the local Crisis and Catastrophe Management45 Source: Open Street Map: Haiti Crisis Map 2010-12. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 46. Voluntary Defense of critical IT-Infrastructure in any National Case of Defense: Estonia46 Source: EESTI 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 47. Shared Implementation of Voluntary Tasks  Shared Implementation of Voluntary Tasks | Honorary Engagement in the Public Administration | Voluntary Engagement of Citizens | Social Entrepreneurs  Voluntary Tasks Portals and Volunteer Pools  Open IT-based Collaboration of Citizens | Call for «Seeputzete», Adopt-A-Highway, | Data Analytics, Publications, Programming47 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 48. Voluntary Portals: Strengthening Civil Society48 Source: RLP 2012 und EAB Haßloch 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 49. Environmental Godparenthood  “Seeputzete” for a jointly Cleaning of the Riverbanks during Times of low Water Levels  Collecting of Waste  Eradication of non-endemic Plants  Nurturing and taking care of Public Parks, local Recreation Areas and Playgrounds  Hiking Trail Preservation  Voluntary Ecological Year49 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 50. Joint Open Source Software Platform50 Source: Europäische Union 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 51. Collaborative Peer Review of Objects  Not-reimbursed Take-over of Investigation and Expertise Opinion Tasks to support | in approach of a Decision | following up of a Decision  Patent Investigations: Peer-to-Patent Review  Plagiarism Detection and Plagiarism Documentation in Science: GuttenPlag, VroniPlag51 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 52. Joint Patent Review Investigation: Peer-To-Patent52 Source: US Patent and Trademark Office (USPTO) 2011. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 53. Plagiarism Detection and Plagiarism Documentation: GuttenPlag & VroniPlag53 Sources: ZuGuttenberg.de 2011 and GuttenPlag Wiki 2011. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 54. The GuttenPlag Google Docs-Document54 Source: GuttenPlag GoogleDocs, PDF-Version of 21.06.2011. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 55. PolDiss by ProfNet (Prof. Dr. Kamenz)55 Sources: ProfNet 2011 and Kamenz 2011. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 56. Open Monitoring and Open Evaluation  Collaborative Surveillance and Evaluation of Government and Public Administration Activity Results  Comparison Rounds and open Benchmarks  Monitoring Government and Public Administration Activity Results by the Citizens and the General Public  Geo data-based Concern Management  Open Evaluation by the Citizens56 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 57. Geo Data-based Concern Management: Sag‘s doch57 Source: Stadt Friedrichshafen und Bodenseekreis 2012 (T-City). © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 58. Open Petition Portals58 Source: OpenPetition 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 59. Open Legislation Portal59 Source: von Lucke 2007. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 60. Open Legislation Portal60 Source: von Lucke 2007. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 61. Open Innovation and Crowd Innovation  Open State Modernization by collaborative Open Innovation Processes using platforms, tools and creativity workshops  Engagement of Experts and Opinion Leaders  Engagement of the General Public via the Internet  Innovation Intermediary Platforms  Innovation Competitions61 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 62. Open Innovation  Opening of Innovation Processes for Companies and other Organizations  for an active and strategic Use of the outside World  for the Enlargement of the own Innovation Potential Outside-In Inside-Out Coupled Ideas Market62 Close to: Reichwald/Piller 2006. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 63. Open Innovation for Politics and Administration and for the Solution of Societal Questions  Opening of Innovation Processes in Society and for societal Questions  for an active and strategic Use of the outside World  for the Enlargement of the own Innovation Potential Citizens Implemen- Ideas tation63 Close to: Reichwald/Piller 2006. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 64. Innovation Intermediary Platforms: Atizo.com64 Source: Atizo 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 65. Innovation Competition: Apps für Deutschland65 Source: Apps für Deutschland 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 66. Foresight: Dialogue via Germany‘s Future66 Source: Bundeskanzleramt 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 67. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration67 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 68. Potentials for Open Collaboration on National Level: Federal Republic of Germany  Promotion of Interoperability (IT-Planning Council) | Standards: E-Records (DOMEA), Process Chains | Crowd Funding, Voluntary Pools, Comparison Rounds | Concern Management, Innovation Platforms  Provision of Virtual Work Space  Checking of Open Committee Work  Impulse: Peer 2 Patent  Impulse: Open Legislation Portal  Open Innovation for State Modernization68 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 69. Potentials for Open Collaboration on Regional Level: State Baden-Württemberg  Knowledge Management in State Portal service-bw Data Catalogue, Information Register, Open-API  Open IT-based Education Cloud Infrastructure  Provision of Virtual Work Space  Impulse: Open Federation of Volunteer Pools  Standardization: Performance Benchmarks | Legislation, Finance and Budget Policies | Police, Justice, Education | Science, Research, Health69 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 70. Potentials for Open Collaboration on County Level: Bodenseekreis  Platforms for Crowd Funding | to revitalize local art and culture scene | for business development and more investments  Shared Knowledge Management in a Region  Provision of Virtual Work Space  Electronic Records and Processing Management  Remodelling the Points of Single Contact70 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 71. Potentials for Open Collaboration on Local Level: City of Friedrichshafen  Platforms for Crowd Funding  Internal Knowledge Management  Electronic Records and Processing Management  Coordination of Civil Society Engagements | Provision of Virtual Work Space | Volunteer Pool for strengthening Self-Organization | Coordination of volunteers for health care work, nursing and hospital services and associations71 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 72. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration72 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 73. Recommendations: Law and Data Privacy  Constitution (Grundgesetz) and Laws provide the Boundaries for an open IT-based Collaboration  E-Government-Law with further Guidelines (2013)  To be Checked by the responsible agency: Risks, Opt-Out-Options, Sanction Mechanisms  German Federal Data Protection Law (BDSG)  Anonymization: Social Media Monitoring allows the Analysis of Government Actions and Citizen Behavior73 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 74. Recommendations: Technology & Information Floodings  Overview: Platforms and Tools  Development, Computer Center, Cloud Computing  Vertical Multi Channel Approach  Dangers: IT Basic Protection Catalogue  Dealing with any potential Flood | Flood of Donations | Innovative Impulses for Project and Committee Work | Open Monitoring and Open Evaluation74 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 75. Recommendations: Organization  Civil Society becomes Pioneer and Driver  Skills Training for administrative staff  Discussing Concerns and find Solutions  Coordination point for civil society engagement  Incorporation in Organizational Structure  Integration of activities in a Open Government change management  Establishing Incentive Structures for Collaboration  Development of Implementation Plans75 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 76. Recommendations: Financing and Strategy  Public Funding vs. Private Funding  Provision of financial means | Open IT-based Collaboration | Implementation of Collaboration Propositions  Requirements for receiving aids and grants  Support of Resource-saving Activities  Mission Statement, Goals and Implementation Strategy  Establishment of “Digital Allmende” for Citizens  Integration in the Open Government Partnership76 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 77. Agenda  New Forms of Collaboration  Collaboration in Government and Public Administration  Starting Points for open IT-based Collaboration  Specific Potentials in the Public Administration  Recommendations for Establishment  Conclusion: Unknown open IT-based Collaboration77 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 78. Open Government Collaboration Strengths Weaknesses • Existence of well established Tools • Not usable for all areas of public action • Collaboration and Coproduction • Legal boundaries & data protection regulations • Strengthening participation • Coordination costs and time exposure • Strengthening of Self-administration • Lengthy process of standardization • Control of Political Power • Permanent outsourcing of tasks Opportunities Risks • Open Collaboration with Citizens • Emotional and cultural Reservations • Open Monitoring with Citizens • Finding suited Experts, Partners and Citizens • Open Evaluation with Citizens • Quality of Contributions and Performances • Joint Problem-solving & Innovation • Loss of Control over Political Consequences • Joint Financing of Projects • Violation of Data Privacy78 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 79. German Study: Open Government Collaboration http://www.t-city.de http://ticc.zu.de Presentation: 25.10.201279 © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 80. Memorandum „The Opening of State and Administration (Open Government)“  Openness  Transparency  Responsibility  Citizen Participation  New Forms of Collaboration  Coherence  Public Benefits, Economic Profits and More Efficiency80 Source: WG-IPA and D-ILPA of the German Informatics Society 2012. © TICC | Prof. Dr. Jörn von Lucke | 2013-03
  • 81. Thank you Prof. Dr. Jörn von Lucke for your attention. Chair for Public Sector Informatics and Business Informatics Deutsche Telekom Institute for Connected Cities (TICC) Let´s use the time for your questions Zeppelin Universität gemeinnützige GmbH Am Seemooser Horn 20 and an 88045 Friedrichshafen Tel: +49 7541 6009-1471 open discussion! Fax: +49 7541 6009-1499 joern.vonlucke@zeppelin-university.de http://ticc.zeppelin-university.de Principal place Friedrichshafen | Bodensee Legal Court Ulm HRB 632002 Management Prof Dr Stephan A Jansen | Niels Helle-Meyer | zu|kunft Katja Völcker81 © TICC | Prof. Dr. Jörn von Lucke | 2013-03

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