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A SPECIAL THANKS TO OUR SPONSORS
#dontjump
#dontjump
I‘M SCOTT.                I WORK AT#dontjump IxDA/CSSEA 5/17/12
I DO UNCANNY                               IMPERSONATIONS     I‘M SCOTT.                OF SMART                          ...
#dontjump IxDA/CSSEA 5/17/12
CONTENT              INTERACTION         STRATEGIST              DESIGNER            Subjective              Objective    ...
FEATURES                               FUNCTIONALITY#dontjump IxDA/CSSEA 5/17/12
FEATURES            CONTENT IS                                  AN ASSET                               FUNCTIONALITY#dontj...
CONTENT     STRATEGIST     AS...#dontjump IxDA/CSSEA 5/17/12
CONTENT                   an EDITOR     STRATEGIST     AS...#dontjump IxDA/CSSEA 5/17/12
CONTENT                   an EDITOR     STRATEGIST                a CURATOR     AS...#dontjump IxDA/CSSEA 5/17/12
CONTENT                   an EDITOR     STRATEGIST                a CURATOR     AS...                     a COACH#dontjump...
CONTENT                   an EDITOR     STRATEGIST                a CURATOR     AS...                     a COACH         ...
#dontjump IxDA/CSSEA 5/17/12
CRISIS                               NEGOTIATOR#dontjump IxDA/CSSEA 5/17/12
“Everyone    has a plan    until they get    punched in    the face”    - Mike Tyson#dontjump IxDA/CSSEA 5/17/12
#dontjump IxDA/CSSEA 5/17/12
BE GREAT ATSOMETHING  YOU HATE#dontjump IxDA/CSSEA 5/17/12
BE GREAT AT                    SUCK ATSOMETHING                      SOMETHING  YOU HATE                     YOU LOVE#dont...
BE GREAT AT COMFORT SUCK ATSOMETHING ZONE SOMETHING  YOU HATE          YOU LOVE#dontjump IxDA/CSSEA 5/17/12
“Change hurts, and    actively advocating    for it scares the hell    out of people.”    - Jonathan Khan (@lucidplot)#don...
FEAR & SHAME#dontjump IxDA/CSSEA 5/17/12
THE LANDLORD#dontjump IxDA/CSSEA 5/17/12
THE GENIUS#dontjump IxDA/CSSEA 5/17/12
THE SMOKEOUT#dontjump IxDA/CSSEA 5/17/12
THE PRIZE#dontjump IxDA/CSSEA 5/17/12
DELIVERABLES CAN     MATTER AGAIN#dontjump IxDA/CSSEA 5/17/12
TELL ME A     GOOD STORY#dontjump IxDA/CSSEA 5/17/12
Workflows                               User Scenarios     TELL ME A                 Personas     GOOD STORY              ...
SHARE YOUR     THINGS#dontjump IxDA/CSSEA 5/17/12
Collaborative design     SHARE YOUR                Wireframes     THINGS                    Datasets                      ...
#dontjump IxDA/CSSEA 5/17/12
HOLD     HANDS#dontjump IxDA/CSSEA 5/17/12
Content Training     HOLD                      Content Matrix     HANDS                     Specs & Page Tables           ...
We should be     giving authors     context and     focus.#dontjump IxDA/CSSEA 5/17/12
We should be     giving authors                     NOT MY     context and                         JOB     focus.         ...
MAKE THEM     SOMETHING     NICE#dontjump IxDA/CSSEA 5/17/12
#dontjump IxDA/CSSEA 5/17/12
#dontjump IxDA/CSSEA 5/17/12
#dontjump IxDA/CSSEA 5/17/12
Content starts     agnostic to form,     only to later be     inspired and     delighted by art     and interaction.#dontj...
#dontjump IxDA/CSSEA 5/17/12
#dontjump IxDA/CSSEA 5/17/12
“Always    remember the    power of the    simple smile, a    helping hand, a    listening ear and a    kind word.”#dontju...
“Always    remember the    power of the    simple smile, a    helping hand, a    listening ear and a    kind word.”    - D...
“Always    remember the    power of the    simple smile, a    helping hand, a    listening ear and a    kind word.”    - D...
THANK YOU!#dontjump IxDA/CSSEA 5/17/12
THANK YOU!                @scottpierce#dontjump IxDA/CSSEA 5/17/12
Talking People Off Ledges
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Talking People Off Ledges

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Transcript of "Talking People Off Ledges"

  1. 1. A SPECIAL THANKS TO OUR SPONSORS
  2. 2. #dontjump
  3. 3. #dontjump
  4. 4. I‘M SCOTT. I WORK AT#dontjump IxDA/CSSEA 5/17/12
  5. 5. I DO UNCANNY IMPERSONATIONS I‘M SCOTT. OF SMART PEOPLE.#dontjump IxDA/CSSEA 5/17/12
  6. 6. #dontjump IxDA/CSSEA 5/17/12
  7. 7. CONTENT INTERACTION STRATEGIST DESIGNER Subjective Objective Intuitive Rational Uncertain information Certain information Emotional Practical#dontjump IxDA/CSSEA 5/17/12
  8. 8. FEATURES FUNCTIONALITY#dontjump IxDA/CSSEA 5/17/12
  9. 9. FEATURES CONTENT IS AN ASSET FUNCTIONALITY#dontjump IxDA/CSSEA 5/17/12
  10. 10. CONTENT STRATEGIST AS...#dontjump IxDA/CSSEA 5/17/12
  11. 11. CONTENT an EDITOR STRATEGIST AS...#dontjump IxDA/CSSEA 5/17/12
  12. 12. CONTENT an EDITOR STRATEGIST a CURATOR AS...#dontjump IxDA/CSSEA 5/17/12
  13. 13. CONTENT an EDITOR STRATEGIST a CURATOR AS... a COACH#dontjump IxDA/CSSEA 5/17/12
  14. 14. CONTENT an EDITOR STRATEGIST a CURATOR AS... a COACH a NUTRITIONIST#dontjump IxDA/CSSEA 5/17/12
  15. 15. #dontjump IxDA/CSSEA 5/17/12
  16. 16. CRISIS NEGOTIATOR#dontjump IxDA/CSSEA 5/17/12
  17. 17. “Everyone has a plan until they get punched in the face” - Mike Tyson#dontjump IxDA/CSSEA 5/17/12
  18. 18. #dontjump IxDA/CSSEA 5/17/12
  19. 19. BE GREAT ATSOMETHING YOU HATE#dontjump IxDA/CSSEA 5/17/12
  20. 20. BE GREAT AT SUCK ATSOMETHING SOMETHING YOU HATE YOU LOVE#dontjump IxDA/CSSEA 5/17/12
  21. 21. BE GREAT AT COMFORT SUCK ATSOMETHING ZONE SOMETHING YOU HATE YOU LOVE#dontjump IxDA/CSSEA 5/17/12
  22. 22. “Change hurts, and actively advocating for it scares the hell out of people.” - Jonathan Khan (@lucidplot)#dontjump IxDA/CSSEA 5/17/12
  23. 23. FEAR & SHAME#dontjump IxDA/CSSEA 5/17/12
  24. 24. THE LANDLORD#dontjump IxDA/CSSEA 5/17/12
  25. 25. THE GENIUS#dontjump IxDA/CSSEA 5/17/12
  26. 26. THE SMOKEOUT#dontjump IxDA/CSSEA 5/17/12
  27. 27. THE PRIZE#dontjump IxDA/CSSEA 5/17/12
  28. 28. DELIVERABLES CAN MATTER AGAIN#dontjump IxDA/CSSEA 5/17/12
  29. 29. TELL ME A GOOD STORY#dontjump IxDA/CSSEA 5/17/12
  30. 30. Workflows User Scenarios TELL ME A Personas GOOD STORY Mental Models Analytics Stakeholder Interviews#dontjump IxDA/CSSEA 5/17/12
  31. 31. SHARE YOUR THINGS#dontjump IxDA/CSSEA 5/17/12
  32. 32. Collaborative design SHARE YOUR Wireframes THINGS Datasets Inventory Gap Analysis#dontjump IxDA/CSSEA 5/17/12
  33. 33. #dontjump IxDA/CSSEA 5/17/12
  34. 34. HOLD HANDS#dontjump IxDA/CSSEA 5/17/12
  35. 35. Content Training HOLD Content Matrix HANDS Specs & Page Tables Zone Maps#dontjump IxDA/CSSEA 5/17/12
  36. 36. We should be giving authors context and focus.#dontjump IxDA/CSSEA 5/17/12
  37. 37. We should be giving authors NOT MY context and JOB focus. LET’S MY JOB CHAT#dontjump IxDA/CSSEA 5/17/12
  38. 38. MAKE THEM SOMETHING NICE#dontjump IxDA/CSSEA 5/17/12
  39. 39. #dontjump IxDA/CSSEA 5/17/12
  40. 40. #dontjump IxDA/CSSEA 5/17/12
  41. 41. #dontjump IxDA/CSSEA 5/17/12
  42. 42. Content starts agnostic to form, only to later be inspired and delighted by art and interaction.#dontjump IxDA/CSSEA 5/17/12
  43. 43. #dontjump IxDA/CSSEA 5/17/12
  44. 44. #dontjump IxDA/CSSEA 5/17/12
  45. 45. “Always remember the power of the simple smile, a helping hand, a listening ear and a kind word.”#dontjump IxDA/CSSEA 5/17/12
  46. 46. “Always remember the power of the simple smile, a helping hand, a listening ear and a kind word.” - Don Ritchie#dontjump IxDA/CSSEA 5/17/12
  47. 47. “Always remember the power of the simple smile, a helping hand, a listening ear and a kind word.” - Don Ritchie 1926-2012#dontjump IxDA/CSSEA 5/17/12
  48. 48. THANK YOU!#dontjump IxDA/CSSEA 5/17/12
  49. 49. THANK YOU! @scottpierce#dontjump IxDA/CSSEA 5/17/12
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