EmpathyForTheDevils
BETTER AUTHOR EXPERIENCES FOR CONTENT MANAGEMENT
Contentissome
seriouswizardsh*t.
THEREARESTILL
DEVILS&
DEMONS.
They’recongratulating
usforourhacks.
Data
DataAccess
BusinessLogic
Presentation
Thisisa
publishing
problem.
They’rejudgingthe
healthofaplatformby
thewhitepaper,
notthetalentpool.
SKYNETWILL
NEVERHAPPEN,
BECAUSEWE
HAVEI.T.
DEPARTMENTS.
Somedays,
justwakingupis
changemanagement.
THISIS
A
PEOPLE
PROBLEM.
Wewill
notsolve
itwith
more
knobs.
Theloudestoneinthe
front-enddesign
processwillnever
touchonedamnknobin
theCMS.
requestor
publisher
UI
Style&
Guidelines
Troubleshooting
Policies
Initial
Migration
Planning
Editorial
Curation
Product
Pu...
requestor
publisher
UI
Style&
Guidelines
Troubleshooting
Policies
Initial
Migration
Planning
Editorial
Curation
Product
Pu...
IT'SEASIERTO
DERAILTRAINS
THANTOMAKE
THEMRUNON
TIME.
Nobodyshouldremain
abstractabout
"contentfirst".
source: @karenmcgrane
Leadwith
thestuffany
wayyou
can.
Structured (titles, intro text, section headings)
Body content zones (numbered by the page table)
Microcopy, dynamic conte...
The
Future
Whatiftherewasan
authorexperiencethat
justdealtwiththe
editorialintent?
Whatifwehadinline
markup,collaboration
&versioncontrolfor
blobs?
Whatifwehad
wireframeeditmodes,
previewswithcontext&
simplerworkflowsfor
chunks?
Whatifwehadskilled
humanstodecidewhat
goesinachunk&
whatgoesinablob?
TeamChunk
Publish
CMS
Checkfor
Context
Stage,Review
&QA
TeamBlob
Measure
EditorCurates
Approvals
Insights
Pitch&
Request
F...
IT’SGOINGTO
TAKEANARMY
TOGETALLOF
THISCONTENT
OUT.
CONSIDER
YOURSELF
DEPUTIZED.
ThankYou
Q&A
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Empathy For The Devils
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Empathy For The Devils

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This might be a a familiar tour through the small circles of hell we go through toward CMS readiness. Many of the gremlins and demons we encounter can be exorcized, destroyed or made our pets. Sprinkled with insights and examples, it's a manifesto on recognizing the challenges we'll face, and imagining a future we can build for a better author experience.

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  • @mrbrianward Meanwhile, a year later....

    For editorial intent: Medium
    https://medium.com/getting-started/df8eac9f4a5e

    For inline editing and blobs, Editorially, *NOTE: now no more*:
    https://editorially.com/

    For structured content and better previews: Typo3 Neos
    Found at the blog of Rasmuss Kjoldan:
    http://rasmusskjoldan.com/post/58364140673/wysiftw

    In the meantime, here's an API-centric approach to planning, modeling and publishing which has been amazing at governing the structured content of catalogs and data.

    Contentful
    https://www.contentful.com/tour/
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  • I'd be remiss if I didn't now mention:

    https://www.contentful.com/
       Reply 
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    Your message goes here
  • The the The Future section we are looking at:

    For editorial intent: Medium
    https://medium.com/getting-started/df8eac9f4a5e

    For inline editing and blobs, Editorially:
    https://editorially.com/

    For structured content and better previews: Typo3 Neos
    Found at the blog of Rasmuss Kjoldan:
    http://rasmusskjoldan.com/post/58364140673/wysiftw

    Before that are UI's we'd rather forget.
       Reply 
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  • Scott - what is the CMS tools you're showing in this slide deck?
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  • OMG, thank you for coming! I wasn't able to work in taxonomies in the time allowed, but it was considered.
       Reply 
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Empathy For The Devils

  1. 1. EmpathyForTheDevils BETTER AUTHOR EXPERIENCES FOR CONTENT MANAGEMENT
  2. 2. Contentissome seriouswizardsh*t.
  3. 3. THEREARESTILL DEVILS& DEMONS.
  4. 4. They’recongratulating usforourhacks.
  5. 5. Data DataAccess BusinessLogic Presentation
  6. 6. Thisisa publishing problem.
  7. 7. They’rejudgingthe healthofaplatformby thewhitepaper, notthetalentpool.
  8. 8. SKYNETWILL NEVERHAPPEN, BECAUSEWE HAVEI.T. DEPARTMENTS.
  9. 9. Somedays, justwakingupis changemanagement.
  10. 10. THISIS A PEOPLE PROBLEM.
  11. 11. Wewill notsolve itwith more knobs.
  12. 12. Theloudestoneinthe front-enddesign processwillnever touchonedamnknobin theCMS.
  13. 13. requestor publisher UI Style& Guidelines Troubleshooting Policies Initial Migration Planning Editorial Curation Product Publish CMS Enter&Edit Render Stage,Review &QA Articles Reports Measure Collections Approvals Insights Pitch& Request Revision SelectTemplate Where’sthecommitment?
  14. 14. requestor publisher UI Style& Guidelines Troubleshooting Policies Initial Migration Planning Editorial Curation Product Publish CMS Enter&Edit Render Stage,Review &QA Articles Reports Measure Collections Approvals Insights Pitch& Request Revision SelectTemplate Where’sthecommitment?
  15. 15. IT'SEASIERTO DERAILTRAINS THANTOMAKE THEMRUNON TIME.
  16. 16. Nobodyshouldremain abstractabout "contentfirst".
  17. 17. source: @karenmcgrane
  18. 18. Leadwith thestuffany wayyou can.
  19. 19. Structured (titles, intro text, section headings) Body content zones (numbered by the page table) Microcopy, dynamic content & tiles It’suptous tobreakthe design.
  20. 20. The Future
  21. 21. Whatiftherewasan authorexperiencethat justdealtwiththe editorialintent?
  22. 22. Whatifwehadinline markup,collaboration &versioncontrolfor blobs?
  23. 23. Whatifwehad wireframeeditmodes, previewswithcontext& simplerworkflowsfor chunks?
  24. 24. Whatifwehadskilled humanstodecidewhat goesinachunk& whatgoesinablob?
  25. 25. TeamChunk Publish CMS Checkfor Context Stage,Review &QA TeamBlob Measure EditorCurates Approvals Insights Pitch& Request Fixit! SelectTemplate Teamsorganizedforcontent Reports
  26. 26. IT’SGOINGTO TAKEANARMY TOGETALLOF THISCONTENT OUT.
  27. 27. CONSIDER YOURSELF DEPUTIZED.
  28. 28. ThankYou Q&A
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