BDI 9/16/09 B2B Social Communications Case Studies Conference - Waggener Edstrom - Microsoft

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    BDI 9/16/09 B2B Social Communications Case Studies Conference - Waggener Edstrom - Microsoft - Presentation Transcript

    1. Igniting & Managing Social Buzz at MIX09
    2. Know your audience Fuel. Extend. Engage. Campaign Strategy
      • Ingredients:
      • Element of surprise
      • Cast of characters
      • Conflict
      • Vehicles:
      • Viral video – Microsoft Channel 9
      • Campaign button – social media
      • Red shirts – on-site
      Fuel: Red Shirt Campaign
      • Intent:
      • Extend conversations online
      • Platform for open dialog, feedback
      • Structure:
      • Questions submitted via Twitter: #AsktheGu
      • Moderated by community influencer
      • Live video streamed across MIX09 website
      Extend: #AsktheGu Twitter Q&A
    3. … at the moment of conversation. Bring the expert to the audience… Engage: Blogger SWAT
    4. MIX09 Social Media Results Blogger SWAT 70+ updates by @windowsazure Channel 9 videos 250,000 unique views Coverage of MIX09 social media WSJ: Microsoft Exec: Red Polos, To Us, Are Like Turtlenecks to Steve Jobs ZDNET: State of the Art Microsoft Conference Experience - Online... CreativePro: Can’t Make Mix? Follow Online #AsktheGu 200 questions submitted #AsktheGu Q&A Live Stream 5,000 unique views Bring Back the Red Shirt 225 petition signatures Keynote Live Streams 40,000 unique views #MIX09 23,700 tweets
    5. Q&A
    SlideShare Zeitgeist 2009

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