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Using Mini Surveys to Measure the Experience of Care for Mental Health and Substance Use Clients to Provide Frequent Data for Quality Improvement
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Using Mini Surveys to Measure the Experience of Care for Mental Health and Substance Use Clients to Provide Frequent Data for Quality Improvement

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Published

This was presented in session C3 at the Quality Forum 2014 by: …

This was presented in session C3 at the Quality Forum 2014 by:

Lillian Parsons
Policy Analyst
Providence Health Care

Published in Health & Medicine
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Transcript

  • 1. Patient Experience in Mental Health Data for Quality Improvement A Feasibility Study
  • 2. + =
  • 3. “ Everything should be made as simple as possible, but not simpler.
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  • 5. General Psychiatry Powell River General Hospital R2W Richmond General Hospital Psychiatric Assessment & Stabilization Unit St. Paul’s Hospital East 1 Vancouver General Hospital
  • 6. Where are we now?
  • 7. Core Project Team Jay Makwana (jay.makwana@vch.ca) Jeni May (jmay@providencehealth.bc.ca) Lillian Parsons (lillian.parsons@cw.bc.ca) Nursing Students Steve Hirsche Kevin Hornbrook Hanna Perry St. Paul’s Team Blaine Bray Leona Hunter Kelly Kompelien Bruce Kung Colin McWilliams Richmond Team Lisa Ramage Carie Selwyn Powell River Team Debbie Hodges Nora Koros Denise Trevisan Vancouver General Team Kim Barry Sue MacDonald Kulbir Singh Thank you to Lena Cuthbertson for support!