Tell Us About TeleHealth

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This presentation was delivered in session F5 of Quality Forum 2014 by:

Cheryl Rivard
Coordinator, Patients as Partners
Vancouver Coastal Health

Brian Bootsman
TeleHealth Systems Engineer/Architect
Vancouver Coastal Health

Published in: Health & Medicine
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Tell Us About TeleHealth

  1. 1. Pemberton Valley Telehealth Project Cheryl Rivard Brian Bootsman
  2. 2. Presentation Overview • What We Were Trying to Accomplish • What We Implemented • Lessons Learned • Moving Forward 2
  3. 3. Integrated Primary & Community Care 3
  4. 4. The IPCC Aboriginal / First Nations Initiative by VCH How we are supporting the development of an effective primary & public health system with and for First Nations
  5. 5. VCH Pemberton Valley Project
  6. 6. Pemberton Valley Lake Road
  7. 7. Community Knowledge • One of the 1860 Cariboo Gold Rush trails • Estimated 30,000 miners walked through the valley • All 3 communities considered part of the Southern Stl’atl’imx Health Society • Dr. Coward flies in once a week for clinical visits • No telephone or cellular service
  8. 8. Background • Dr. Jel Coward wanted a quick, simple solution to communicate with 3 remote ‘fly in’ villages • Power to the communities just 3 years ago • 3.5 hour drive on gravel road to reach medical attention (on good days) • On the other side of the mountain is ‘Whistler’
  9. 9. Technical Background • 2 of the sites connect by satellite to the internet • 1 site connects by radio shot down Harrison Lake. • Connectivity greatly affected by weather • All traffic on the public internet
  10. 10. Skatin Population < 70 - Church of the Holy Cross -Built 1895-1905 -National Historic Site
  11. 11. Skatin Medical office
  12. 12. Medical Office Network
  13. 13. Technology Desire • Easy to operate • Simple to fix remotely • Dependable
  14. 14. Solution
  15. 15. Tipella Taxi
  16. 16. So what happened….. • 30 calls • Reasons for using – Confirming treatment – Booking medical appoints – Connecting CHW between the communities
  17. 17. Looking forward Expansion of units use: • Delivery of health services • Emergency Services • Connection of family during crisis • Education • Upgraded infrastructure to support more Telehealth
  18. 18. Thank you • Southern Stl’Atl’lmx Health Society • Mt. Currie Health Centre • Pemberton Health Centre 19

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