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Dr Goh Moh Heng BCM Institute Enhancing Your Organization Business Continuity Management Competency WCC Singapore 2014
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Dr Goh Moh Heng BCM Institute Enhancing Your Organization Business Continuity Management Competency WCC Singapore 2014

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Dr. Goh Moh Heng, President of BCM Institute discussing about competency based business continuity management training as part of the Singapore Workplace Development Agency's WSQ programme during the …

Dr. Goh Moh Heng, President of BCM Institute discussing about competency based business continuity management training as part of the Singapore Workplace Development Agency's WSQ programme during the World Continuity Congress (WCC) Singapore 22 April 2014 at Carlton Hotel. Copyright 2014 @ World Continuity Congress www.worldcontinuitycongress.com BCM Institute www.bcm-institute.org Find out more about Dr Goh Moh Heng http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng


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  • 1. Keynote Presentation Enhancing Your Organization Business Continuity Management Competency Dr Goh Moh Heng President
  • 2. 2 BCM Institute Profile • We are a global convergence of thought leadership in Business Continuity, Disaster Recovery and Crisis Management • Global Professional Development and Qualification developed by Technical Experts and Thought Leaders • Largest Continuity Training and Certification Organization in Asia Pacific • Governed by Education, Examination and Certification Committees • Delivered by Industry Practitioners, Professionals and Peers • Learned by Professionals, Practitioners, Consultants, Auditors, Officials from all industry sectors of over 850 Organisations and Multi National Corporations (MNC) across 40 countries Education Certification & Professional Development Thought Leadership Conducting and administering courses and exams. Providing a career path and a common body of knowledge for business continuity and disaster recovery professionals Organizing conferences and seminar events. Publishing technical and research papers 2
  • 3. 3 Dr Goh Moh Heng • President – Business Continuity Management (BCM) Institute – www.bcm-institute.org • Managing Director – GMH Continuity Architects – Asia Pacific BCM Consulting Firm – www.GMHasia.com • Professional BCM Appointments – Technical Advisor for TR19:2005 & SS540:2008 BCM Standard (Management Council and Technical Committee) www.ss540.org – Project Director, Technical Working Group for SS507:2004 • ISO/IEC 24762 Guidelines for BC-DR Services 3 http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng
  • 4. 4 Dr Goh Moh Heng Prior Appointments • Government of Singapore Investment Corporation (GIC) • Standard Chartered Bank – Global Head for BCM • PricewaterhouseCoopers • Senior Technical Advisor, China Business Continuity Management Forum • Expert panel of the Asia-Pacific Economic Cooperation (APEC) Network on Improving SME Disaster Resilience • Awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom by the Continuity, Insurance and Risk (CIR) Magazine • Published Books: – 7-book BCM Series – 7-book BCM Specialist Series http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng 4
  • 5. Update Middle East Respiratory Syndrome Coronavirus (MERS-CoV) Do not be alarmed. Start thinking about it?
  • 6. Competency-based Business Continuity Management Educational Programme
  • 7. 7 Singapore Workforce Skills Qualifications (WSQ) National Credentialing System • Trains, develops, assesses and recognises individuals for the Business Continuity Management (BCM) key competencies that your companies look for in employees responsible for BCM.
  • 8. 8 Professional Requirement Building Competency • What an individual is able to do? • What an individual should know? • When and where an individual would perform his job role? • How well an individual would perform in his job role? Competency Standard Performance Standard
  • 9. 9 • Aligned to ISO22301 – PDCA and BCM planning methodology • Funding from • SGD 300/150 for SME/MNC & Government – Singaporean and PR • Focusing on training and seminar – supplemented by consultancy (when needed) • Frequent and regular schedule – Public courses throughout the year – In-house courses (Exceed 10 participants) Principle of Design Considerations
  • 10. 10 Roadmap to toWSQ BCM Competency • Starting the BC project or Converting to ISO22301 – Initiating a BC Project (2- Day) – Implementing the BCM Manual 10 Available in July 2014 Available in July 2014
  • 11. 11 Roadmap to toWSQ BCM Competency – Assessing Business Continuity Requirements – Developing Business Continuity Strategies and Plans – Testing and Exercising Business Continuity Plans – Implementing Incident Management Plans (2-Day) • Developing the BC project or updating the BCM programme 11 Available in July 2014
  • 12. 12 Roadmap to toWSQ BCM Competency – Managing the BCM Programme – Providing Management Review and Oversight • Managing and Reviewing of BCM programme 12 Available in August 2014
  • 13. 13 WSQ-BCM-P-21 Initiating A BCM Project • Identify scope, objectives, product and services. • Develop WBS and project schedule. • Organize BCM project team. • Develop parameter for scope of project and/or ISO22301 conversion programme.
  • 14. 14 WSQ-BCM-P-22 Implementing the BCM Manual • Identify ISO22301 documentation framework for BCM implementation. • Develop outline and content for corporate and business unit levels BCM manuals.
  • 15. 15 WSQ-BCM-D-31 Assessing Business Continuity Requirements • Identify a variety of risks that can disrupt their business operations. • Report findings of risk factors and their impacts as well as recommending solutions to relevant stakeholders. • Analyse and quantify the impact of internal and external influencing factors. • Assess inter-dependencies that can affect a business unit.
  • 16. 16 WSQ-BCM-D-32 Developing Business Continuity Strategies and Plans • Apply techniques to support the development and interpretation of the organizational BC strategies. • Develop BC plans in consultation with relevant stakeholders.
  • 17. 17 WSQ-BCM-D-33 Testing and Exercising the Business Continuity Plans • Train participants in supporting the periodic exercising of response, recovery and resumption activities of BC plans. • Document exercise and testing results for management review.
  • 18. 18 WSQ-BCM-D-34 Developing the Crisis Management Plan • Determine response, recovery and resumption requirements for crisis and incident management (IM) plans. • Acquire skills to transform the results of the risk assessment and developing strategies into viable crisis and IM plans.
  • 19. 19 WSQ-BCM-C-51 Managing the BCM Programme • Prepare and equip practical and useful tools and techniques to successfully manage BCM programme. • Prepare participants to develop a sustainable BCM programme.
  • 20. 20 WSQ-BCM-A-61 Providing Management Review and Oversight • Guide Organization BCM Coordinator to prepare BCM programme for endorsement and management review. • Develop and customise specifications for management oversights.
  • 21. IMPLEMENTATION ROADMAP
  • 22. 22 Initiating A BCM Project Converting to ISO22301
  • 23. 23 Implementing the BCM Manual
  • 24. 24 Assessing Business Continuity Requirements
  • 25. 25 Developing Business Continuity Strategies and Plans
  • 26. 26 Developing the Crisis Management Plan
  • 27. 27 Testing and Exercising the Business Continuity Plans
  • 28. 28 Managing the BCM Programme
  • 29. 29 Providing Management Review and Oversight
  • 30. 30 What is Next? • Strengthen competency-based training within the institute for: – (B) Business Continuity Management • Support the Singapore’s National Credentialing System (WSQ) – First in the world • Continue to enhance the discipline for: – (A) BCMS Auditing – (C) Crisis management – (D) Disaster recovery
  • 31. THANK YOU for Your Continuous Support 31 Dr Goh Moh Heng President Mobile: +65 96711022 Tel: +65 63231500 Email: moh_heng@bcm-institute.org 31