Using Web 2.0 to Increase Effectiveness of Staff Training Brian C. Gray Case Western Reserve University Kelvin Smith Library Head of Reference & Engineering Librarian John Carroll University - Grasselli Library May 6, 2008 and Communication

My Personal Interest in Web 2.0 RSS workshop & help with 3 blogs at KSL ALA Library 2.0 participant ALA LAMA Web Coordinator Blogs, RSS, Wiki, Communities Teach workshop for KSU SLIS Regular IM user Non-IT person that likes to “play”

RSS workshop & help with 3 blogs at KSL

ALA Library 2.0 participant

ALA LAMA Web Coordinator

Blogs, RSS, Wiki, Communities

Teach workshop for KSU SLIS

Regular IM user

Non-IT person that likes to “play”

Today we will… Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki And I will demonstrate all of this in 3-D from within Second Life April Fools Day

Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki

And I will demonstrate all of this in 3-D from within Second Life

It Can Be Simple Transformations in training Web 2.0 for the trainer Web 2.0 for training What has been done already

Transformations in training

Web 2.0 for the trainer

Web 2.0 for training

What has been done already

Warnings, the “but…” moment Not every tool and technique works for every need and/or user I do not have time… I do not have money… The old way works… Try to leave today with one potential new tool for personal or professional usage

Not every tool and technique works for every need and/or user

I do not have time…

I do not have money…

The old way works…

Try to leave today with one potential new tool for personal or professional usage

Training Desires: Participant Interesting & fun Variety Adjustable to me (pace, level, etc.) Solo or group participation Interactive Easy to get help Archived, on-going

Interesting & fun

Variety

Adjustable to me (pace, level, etc.)

Solo or group participation

Interactive

Easy to get help

Archived, on-going

Training Desires: Trainer Easy to maintain Adjustable over time Collaborative Ability to gain feedback for improvement or assessment Easy to incorporate into existing systems, procedures, & policies

Easy to maintain

Adjustable over time

Collaborative

Ability to gain feedback for improvement or assessment

Easy to incorporate into existing systems, procedures, & policies

Why Web 2.0? Key concepts or focus points: Collaboration & sharing Participant’s ownership in activities Creation & creativity Web-based rather than software based Data/information Social Connections/relationships Trust (2-way)

Key concepts or focus points:

Collaboration & sharing

Participant’s ownership in activities

Creation & creativity

Web-based rather than software based

Data/information

Social

Connections/relationships

Trust (2-way)

Web 2.0 Concepts Enrichment Can be personalized Participation Decentralized User “tagged” or defined Experiences Remixable Behavior rather than the actual tools Beyond static web pages

Enrichment

Can be personalized

Participation

Decentralized

User “tagged” or defined

Experiences

Remixable

Behavior rather than the actual tools

Beyond static web pages

Coined by O'Reilly Media (2004) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap

“The Example” http://plcmclearning.blogspot.com/ Public Library of Charlotte & Mecklenburg County Helene Blowers

http://plcmclearning.blogspot.com/

Public Library of Charlotte & Mecklenburg County

Helene Blowers

Learning 2.0 23 Things over couple of months Incentives for staff Creative Commons License Self-paced or guided Exploration of web 2.0 basics The model for bringing everything under one umbrella

23 Things over couple of months

Incentives for staff

Creative Commons License

Self-paced or guided

Exploration of web 2.0 basics

The model for bringing everything under one umbrella

Learning 2.0 Blogging Photos RSS Tagging Wikis Online applications Podcasts Many other tools

Blogging

Photos

RSS

Tagging

Wikis

Online applications

Podcasts

Many other tools

Blogger Template driven Privacy can be set to “only people I choose” or “only blog authors” Multiple authors Can be deleted or “hidden” from eyes Various levels of commenting available

Template driven

Privacy can be set to “only people I choose” or “only blog authors”

Multiple authors

Can be deleted or “hidden” from eyes

Various levels of commenting available

Blogger is Free

Do you recognize RSS?

Reading RSS

RSS Benefits Updates without visiting site Quick Summaries Less in email box Many types of media can be included Easy to share (web address or OPML)

Updates without visiting site

Quick

Summaries

Less in email box

Many types of media can be included

Easy to share (web address or OPML)

Publish RSS Elsewhere

RSS in Databases & Publisher Websites Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.

Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.

Wiki – Features Collaborative writing environment in the form of a web page. Article Editing mode Discussion/Talk History/Archive Search Index/Categories

Collaborative writing environment in the form of a web page.

Article

Editing mode

Discussion/Talk

History/Archive

Search

Index/Categories

Wiki: Popular Uses FAQs History of Subject guides Community portal Training manuals and documentation Group collaboration Traditional website alternative

FAQs

History of

Subject guides

Community portal

Training manuals and documentation

Group collaboration

Traditional website alternative

PBwiki

Visual Screencasts Movies Flash

Screencasts

Movies

Flash

Podcasts

Ask-a-Librarian Services

Trillian, Meebo, etc.

Second Life

SL Conferences

Meetings in SL

Head of Reference & Engineering Librarian Case Western Reserve University Kelvin Smith Library [email_address] or (216) 368-8685 http://blog.case.edu/bcg8/ http://www.squidoo.com/library2point0/ http://www.slideshare.net/bcg8 Brian C. Gray

Head of Reference & Engineering Librarian

Case Western Reserve University

Kelvin Smith Library

[email_address] or (216) 368-8685

http://blog.case.edu/bcg8/

http://www.squidoo.com/library2point0/

http://www.slideshare.net/bcg8