Exploring Libraries (…and Our Users) in the Web 2.0 Realm
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Exploring Libraries (…and Our Users) in the Web 2.0 Realm

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Presentation given at TechConnections 8 on June 11, 2007, in Dublin, Ohio.

Presentation given at TechConnections 8 on June 11, 2007, in Dublin, Ohio.

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Exploring Libraries (…and Our Users) in the Web 2.0 RealmExploring Libraries (…and Our Users) in the Web 2.0 Realm Presentation Transcript

  • Exploring Libraries (…and Our Users) in the Web 2.0 Realm TechConnections 8 – June 11th, 2007 Brian C. Gray Case Western Reserve University [email_address]
  • EXPECTATIONS FOR TODAY
    • What is Web 2.0?
    • Why should we care?
    • Library 2.0
    • Benefits for users & us
    • Or, how do we “play”
  • My Personal Interest in Web 2.0
    • RSS workshop & help with 3 blogs at KSL
    • ALA Library 2.0 participant
    • ALA LAMA Web Coordinator
      • Blogs, RSS, Wiki, Communities
    • Teach workshop for KSU SLIS
    • Regular IM user
    • Non-IT person that likes to “play”
  • Reasons Why We Must Care
    • Competition to libraries
    • Alternatives: marketing & communication
    • New publishing practices
    • User awareness
    • Efficiency
    • “Buzz” word right now
    • Users are unaware of us or are creating alternatives to library resources
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    • What Is Web 2.0, Design Patterns and Business Models for the Next Generation of Software
    • Tim O'Reilly, 09/30/2005
    http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
  • Coined by O'Reilly Media (2004) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap
  • Key Concepts
    • Collaboration & Sharing
    • Ownership & Participation
    • Creation
    • Web-based rather than software based
    • Data & Information
    • Social
    • Connections & Relationships
    • Trust
  • More Concepts
    • Enrichment
    • Personal data/identity
    • Decentralized
    • User “tagged” or defined
    • Experience
    • Services
    • Remixable
    • Behavior
  • Library 2.0
    • Coined by Michael Casey on his blog LibraryCrunch
    • Some major library contributors:
    Stephen Abram John Blyberg Michael E. Casey Jenny Levine Paul Miller Michael Stephens
  • Library 2.0 Concepts
    • Delivery
    • Constant & purposeful change
    • Adaptation
    • User designed &/or created
    • Participation
    • User feedback
    • 2-way information exchange
    • Reaching new users
  • Warnings (or My Thoughts)
    • What do users want &/or expect?
    • Investment in technology &/or time?
    • What are users doing on their own?
    • How can users contribute?
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  • Do you recognize RSS?
  • KSL RSS Feeds
  • RSS in Databases & Publisher Websites
    • Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.
  • RSS and OPML
    • OPML can be shared so everyone has access to the same content
    • Promote to instructors as a tool for creating reading lists
    • Library recommended sites
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  • RSS Changing Our Patrons
    • Moving away from email & listservs
    • Current awareness
    • “PULL” rather than “PUSH”
    • Sharing everything - Privacy?
    • Speed
    • Few years ago…”If not on the Internet, it is not legitimate” - Is RSS the next thing patrons use to judge products & services?
  • Blog Considerations
    • Purpose: News, discussion, etc.
    • Open, no commenting, or moderation?
    • Allow tracking/pinging?
    • Spam prevention
    • Single or multiple authors?
    • How often are entries added?
    • Legal considerations (non-profit status, advertising, organizational policies, etc.)
  • Workplace E-Mail, Instant Messaging, & Blogs
    • 8% of organizations have business blogs
    • 55% of business blogs are public
    • Less than 2% of organizations assign a lawyer or other responsible party to review employees’ entries
    • Nearly 2% have fired workers for offensive blog content - including posts on employees’ personal blogs
    American Management Association – 2006 Survey
  • http://technorati.com/weblog/2007/04/328.html
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  • ALA LAMA’s New Blog
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  • Blog Based OPAC
    • Casey Bisson
    • WPopac: An OPAC 2.0 Testbed
    • WordPress based, so already have access to more programmers than the ILS vendors combined
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  • Blogger is FREE
  • Patrons Blogging About Libraries
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  • PBwiki is FREE
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  • St. Joseph County Public Library
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  • Second Life
  • Conference in SL
  • Meeting in SL
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  • Workplace E-Mail, Instant Messaging, & Blogs
    • 35% of employees use IM at work
    • Only 31% of organizations have policies
    • 13% retain IM business records
    • 2% have dismissed workers for inappropriate IM chat
    • 50% of workplace users are downloading free IM tools from the Internet - a dangerous practice that 26% of employers are not even aware of
    American Management Association – 2006 Survey
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  • Trillian, Meebo, etc.
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  • Podcasting as Simple as Making a Phone Call
  • Gaming for Instruction
  • ePortfolios http://helenbarrett.com/web20portfolios.html
  • Training http://plcmclearning.blogspot.com/
  • User Impact
    • Web 1.0
      • “surfing”
      • Content within a specific space
    • Web 2.0:
      • Decentralized
      • Granular
      • Syndication
      • Web as a “platform”
    • ” Long Tail”
    • [email_address]
    • http://blog.case.edu/bcg8/
    • http://briangray.alablog.org/
    • http://www.squidoo.com/library2point0/
    • http://www.slideshare.net/bcg8
    • THANK YOU!
    Brian C. Gray