Exploring Libraries (…and Our Users) in the Web 2.0 Realm

Exploring Libraries (…and Our Users) in the Web 2.0 Realm TechConnections 8 – June 11th, 2007 Brian C. Gray Case Western Reserve University [email_address]

EXPECTATIONS FOR TODAY
What is Web 2.0?
Why should we care?
Library 2.0
Benefits for users & us
Or, how do we “play”

My Personal Interest in Web 2.0
RSS workshop & help with 3 blogs at KSL
ALA Library 2.0 participant
ALA LAMA Web Coordinator
Blogs, RSS, Wiki, Communities
Teach workshop for KSU SLIS
Regular IM user
Non-IT person that likes to “play”

Reasons Why We Must Care
Competition to libraries
Alternatives: marketing & communication
New publishing practices
User awareness
Efficiency
“Buzz” word right now
Users are unaware of us or are creating alternatives to library resources

What Is Web 2.0, Design Patterns and Business Models for the Next Generation of Software
Tim O'Reilly, 09/30/2005
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html

Coined by O'Reilly Media (2004) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap

Key Concepts
Collaboration & Sharing
Ownership & Participation
Creation
Web-based rather than software based
Data & Information
Social
Connections & Relationships
Trust

More Concepts
Enrichment
Personal data/identity
Decentralized
User “tagged” or defined
Experience
Services
Remixable
Behavior

Library 2.0
Coined by Michael Casey on his blog LibraryCrunch
Some major library contributors:
Stephen Abram John Blyberg Michael E. Casey Jenny Levine Paul Miller Michael Stephens

Library 2.0 Concepts
Delivery
Constant & purposeful change
Adaptation
User designed &/or created
Participation
User feedback
2-way information exchange
Reaching new users

Warnings (or My Thoughts)
What do users want &/or expect?
Investment in technology &/or time?
What are users doing on their own?
How can users contribute?

Do you recognize RSS?

KSL RSS Feeds

RSS in Databases & Publisher Websites
Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.

RSS and OPML
OPML can be shared so everyone has access to the same content
Promote to instructors as a tool for creating reading lists
Library recommended sites

RSS Changing Our Patrons
Moving away from email & listservs
Current awareness
“PULL” rather than “PUSH”
Sharing everything - Privacy?
Speed
Few years ago…”If not on the Internet, it is not legitimate” - Is RSS the next thing patrons use to judge products & services?

Blog Considerations
Purpose: News, discussion, etc.
Open, no commenting, or moderation?
Allow tracking/pinging?
Spam prevention
Single or multiple authors?
How often are entries added?
Legal considerations (non-profit status, advertising, organizational policies, etc.)

Workplace E-Mail, Instant Messaging, & Blogs
8% of organizations have business blogs
55% of business blogs are public
Less than 2% of organizations assign a lawyer or other responsible party to review employees’ entries
Nearly 2% have fired workers for offensive blog content - including posts on employees’ personal blogs
American Management Association – 2006 Survey

http://technorati.com/weblog/2007/04/328.html

ALA LAMA’s New Blog

Blog Based OPAC
Casey Bisson
WPopac: An OPAC 2.0 Testbed
WordPress based, so already have access to more programmers than the ILS vendors combined

Blogger is FREE

Patrons Blogging About Libraries

PBwiki is FREE

St. Joseph County Public Library

Second Life

Conference in SL

Meeting in SL

Workplace E-Mail, Instant Messaging, & Blogs
35% of employees use IM at work
Only 31% of organizations have policies
13% retain IM business records
2% have dismissed workers for inappropriate IM chat
50% of workplace users are downloading free IM tools from the Internet - a dangerous practice that 26% of employers are not even aware of
American Management Association – 2006 Survey

Trillian, Meebo, etc.

Podcasting as Simple as Making a Phone Call

Gaming for Instruction

ePortfolios http://helenbarrett.com/web20portfolios.html

Training http://plcmclearning.blogspot.com/

User Impact
Web 1.0
“surfing”
Content within a specific space
Web 2.0:
Decentralized
Granular
Syndication
Web as a “platform”
” Long Tail”

[email_address]
http://blog.case.edu/bcg8/
http://briangray.alablog.org/
http://www.squidoo.com/library2point0/
http://www.slideshare.net/bcg8
THANK YOU!
Brian C. Gray

Exploring Libraries (…and Our Users) in the Web 2.0 Realm

by Brian Gray on Jun 12, 2007

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 3

Statistics

Exploring Libraries (â¦and Our Users) in the Web 2.0 Realm — Presentation Transcript

Exploring Libraries (…and Our Users) in the Web 2.0 Realm

by Brian Gray on Jun 12, 2007

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 3

Statistics

Exploring Libraries (â¦and Our Users) in the Web 2.0 Realm — Presentation Transcript

Exploring Libraries (â¦and Our Users) in the Web 2.0 Realm — Presentation Transcript