JISC:

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JISC:

  1. 1. JISC: Extending Access Management into Business & Community Engagement Scoping Study th 24 November 2009 Helen Baird, Managing Consultant, Oakleigh Consulting Ltd Tel: 07930 929031 / 020 7380 1006 helenbaird@oakleigh.co.uk
  2. 2. Rationale for study Benefits for BCE users of having access to institutional resources – & to economy/society Requirement for secure, controlled access for targeted groups to certain institutional resources Identity & access management can enable access for non-traditional user groups
  3. 3. Aims Assess case for extending identity & access management approaches into BCE Make recommendations to JISC to inform next steps in this area
  4. 4. Approach Extensive desk based review Consultation with sector bodies, HE & FE institutions, users, JISC staff & contractors Survey of relevant organisations in 8 countries
  5. 5. Key findings – current practice No standardisation in how BCE users obtain access rights, or how arranged / administered Most institutions find ways round rules to grant access – reactive on a case by case basis Lots of IAM developments across sector, but focus on internal users’ access to, some internal, but mainly externally provided resources
  6. 6. Key findings – demand External – e.g. from SMEs, tenants, collaborative research & learning delivery partners, employers, distance & work-based learners, alumni Internal – IT & library staff want to deal with access for non-traditional groups in systematised way Future demand – range of factors will influence e.g. open access agenda, demographics, technological, government ID management initiatives
  7. 7. Issues & barriers Staff & external users unaware/unclear what resources external groups can access – & how to achieve this Awareness of IAM & benefits is low – language of IAM a barrier in itself Cultural & organisational barriers in institutions; not technological Constraints of licensing for third party resources – requirement is for ad hoc, remote access
  8. 8. Federated access management Possible basis for solution – though changes required if use UK AM Federation Not yet possible for external BCE users to engage as can’t become members Plus institutions not yet acting as service providers Policy change required & need a ‘home’ or ‘virtual’ organisation
  9. 9. Other possible solutions Institutional – making improvements at individual institution level, e.g. external access policy, more strategic approach to IM Cross-institutional – regional or subject web portals/networks to facilitate access to resources ‘Ideal solution’ – web interface / portal for targeted groups to access all institutional & third party resources in controlled way
  10. 10. Conclusions Business & community groups would benefit from access to institutional knowledge assets Extending IAM into BCE not considered high priority for institutions Study suggests BCE users require clarity on what resources are available to them – & a simple, standardised way of accessing these
  11. 11. Recommendations for JISC With partners decide on vision & strategy for extending IAM into BCE Explore potential & options of using Federation for access for external users Take more holistic approach & responsibility for IAM – & share good practice Help facilitate institutions’ development of IAM solutions for external user groups

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