7 steps to integrate a robots into a household daily habits

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  • We did a 6-months lasting ethnographic study with 9 households using Roomba to observe HRI in homes, people’s (and pet’s) reaction, perception and acceptance of robotsWe decided to give the commercially available Roomba to single households as well as one household without children and 6 families with children and pets We had in total 30 participants from a ½ year old baby to a 71 years old lady, cats, dogs and various kinds of housings
  • 7 steps to integrate a robots into a household daily habits

    1. 1. 7 steps to ensure Roomba’s adoption @HumanCentricity @epfl PedagogicalValérie Bauwens, Julia Fink, CRAFT, EPFL Research and Support
    2. 2. What have we done?6 months ethnographic study, 9 households Who Why? Does what With whom How much How When Where (physical environment) Valérie Bauwens, Julia Fink, EPFL
    3. 3. Was Roomba adopted?Yes, by 3 out of 9 households Adopter: Rejector: « I don’t have to vacuum « It is faster anymore every if I do it myself» second day » Valérie Bauwens, Julia Fink, EPFL
    4. 4. Take away:Can your robot pass the 7 adoption stepstones? Valérie Bauwens, Julia Fink, EPFL
    5. 5. Step1: practical utilityDo I gain time? Ismy home cleaner? Daily cleaning session Valérie Bauwens, Julia Fink, EPFL
    6. 6. Step1: practical utilityBut also how to get rid of « secondary painpoints » Valérie Bauwens, Julia Fink, EPFL
    7. 7. Step 2: physical space How much do I haveto change in my home for Roomba? Valérie Bauwens, Julia Fink, EPFL
    8. 8. Step 2: physical spaceHow much do I have to change every time I use Roomba? Valérie Bauwens, Julia Fink, EPFL
    9. 9. Step 3: learning to use technology How much effort do I need to doto learn using the robot? Valérie Bauwens, Julia Fink, EPFL
    10. 10. Step 4: habits What do I have tochange to my habits? Valérie Bauwens, Julia Fink, EPFL
    11. 11. Step 5: emotional relationship to technology:Can I attach myself to Roomba? Valérie Bauwens, Julia Fink, EPFL
    12. 12. Step 6: social influence:How can it impact my social life? Picture of Roomba hidden under the sofa or in a closet Valérie Bauwens, Julia Fink, EPFL
    13. 13. Step 7: financial utility: What financial benefits? Acquisition: “I am not sure I would have paid that much. When you buy Miele, you know what you get” Usage: “How much does it cost to replace the brushes?” Valérie Bauwens, Julia Fink, EPFL
    14. 14. To conclude:Think systemic! Test out these steps, refine them and challenge them… …and give us your feed backs Valérie Bauwens, Julia Fink, EPFL
    15. 15. Thanks to all our participants!Valérie Bauwens (valerie.bauwens@human-centricity.com)Julia Fink (julia.fink@epfl.ch)Dr. Frédéric KaplanProf. Pierre DillenbourgCentre de Recherche et dAppui pour la Formation et ses Technologies (CRAFT)Ecole Polytechnique Fédérale de Lausanne (EPFL)Rolex Learning CenterCH-1015 Lausanne, SwitzerlandThis research was supported by the Swiss National Science Foundation through the NationalCentre of Competence in Research on Robotics.

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