Sangeeta’s MessageIt is truly an honor to be part of the Bausch + Lomb family who have welcomed me with open arms. I amproud to be a part of an organization that believes in the career growth and development of eachemployee and has invested in creating a comprehensive model to enable each of us to grow & help othersgrow. We’d also love to hear your experiences and success stories on “Grow & Help others Grow”.We have undertaken many initiatives this year. Significant in these is our new head office that is trulycustomer facing and showcases out aspiration to be the best eye health company in the world.I, along with my team, commit to work with you to further advance Bausch + Lomb’s position andreputation as one of the best led, best managed organizations in the world, by supporting a culture ofinnovation, growth, opportunity and fun. Let’s make Bausch + Lomb a joyful workplace where success is ahabit!!You will find “The Bulletin” in a new Avtar this time. Do share your feedback with me or my team.I look forward to meeting with each of you.Happy Reading!!Warm RegardsThank you folks!!Thanks for participating in Bausch + Lomb Employee Survey. This time employee survey witnessedparticipation far exceeding previous year’s participation. Bausch + Lomb id OUR company and youropinion will truly determine its future!! Thanks again….because this initiative will help us understand thesteps we need to take to become the BEST global eye health company. Vision Care a) A four year high share of over 63%! And still surging ahead!! The Vision Care team has stamped its dominance in the market and shattered targets even before the start of the quarter – recording a 4 year high share of over 63%! They are going all guns blazing across the country with Purevision 2 and Biotrue which has helped leave the completion way behind. b) Guys, let’s get Webbed! Let’s come together on Twitter and Facebook! But hey, beware!! No lingual boundaries and player biases though!! Pharma Making a strong presence yet again in the eye care arena, Bausch + Lomb pharma division launched its range of glaucoma products in March 2012. The pharma team id geared up as they take an oath to Save Vision.
Surgical The enVista launch – A reflection of one of the best choreographed, intense team effort. Daily trackers, the spirit of competition and the “never say die” attitude helped us achieve a 1000 implantations in under 2 months and is still progressing. Dr. Manfred Tetz from Berlin was the International Speaker of EnVista’s International Speaker Tour for the 5 City Road Show from May 16-20, 2012 in India. Evening Symposiums at each city were supported by Indian Faculty. Delegates had quality discussion with the Speakers. The symposiums attracted more than 450+ delegates across the 5 cities. The Delhi Symposium was webcasted across North India and the Mumbai Symposium was conducted in association with BOA.Delhi Opthalmological Society (DOS) ConferenceThe DOS (Delhi Opthalmological Society) conference held at New Delhi from 6th-8th April, 2012 witnessedcomplete synergy amongst three business units which clearly reflected our Vision to be the “Best EyeHealth Company”. Bausch + Lomb was the major sponsor of the event and had a huge participationthrough a 22 mt x 5 mt stall. Surgical BU participated with 5 Live Surgeries (3 on enVista and 2 onCrystalens) and 6 Scientific Sessions.New Head OfficeWe are pleased to move into the new headquarters, which is comfortable to work out of, builds flexibilityand showcases our aspiration to be the best eye health company. The inauguration took place on the 26 thApril 2012. A multi religious worship was performed to bless the new office!!Focus on HealthOur People Strategy is designed to provide a clear, actionable roadmap for selecting, developing,energizing and valuing our most important asset: you, our more than 11,000 employees around theworld. The “Energize” component of the strategy focuses on motivating and engaging our employees sowe can all perform at the highest level possible. To that end, today we are announcing our new GlobalWellness Initiative called “Focus on Health.”Over the next several months, we will introduce four new Focus on Health programs to promote a healthyworkplace, support our employees’ well-being, and help you protect your own precious gift of sight.The first – and very important – initiative focuses on smoking/tobacco cessation. Tobacco use, includingthe effects of secondhand smoke, is one of the leading preventable causes of death, and is also linked toseveral diseases of the eye, including being a primary cause of Age Related Macular Degeneration, as wellas cataracts and optic nerve damage. That’s why Bausch + Lomb is pledging to become a Tobacco-FreeWorkplace by January 1, 2014.Over the next 18 months, we will be working with your local leadership to determine how this policy willbe implemented at your site. In the meantime, we want to support anyone who desires to quit usingtobacco with the resources to do so.This global initiative was kick off by observing the World Health Organization’s “World No Tobacco Day”on May 31, and all of our global colleagues were asked to refrain from using tobacco at all Bausch + Lomblocations around the world for that day.
The second program we will be rolling out is an expansion of our Employee Assistance Program (EAP) toall global locations. EAPs – which offer resources online, by phone and in person – provide informationand support in dealing with stressful situations and everyday concerns at work or at home. The globalexpansion of our EAP should be complete by this fall.The remaining 2012 programs will be announced later in the year and include resources that will help youimprove and maintain your own eye health, and focus on fitness and healthy eating. Focus on Health isbeing led by a cross-functional, cross-regional group of employees who are passionate about wellness.The health and safety of our employees is always one of our top concerns, and given the fact we are ahealthcare company, it takes on even greater importance. With these new programs, we hope to enhanceyour well-being in all aspects of your life and take another important step toward becoming a truly greatplace to work.Congratulations HarishWe would like to congratulate our Managing Director – Harish Natarajan on being the WINNER of the AsiaPacific President’s Award for 2011 which is awarded to an individual who has shown exceptionalcommitment to Bausch + Lomb, achieving excellent business results by performing over and above what isexpected.The following citation was used during the Award presentation:“Harish has an outstanding year while delivering sales growth in all three business units in 2011. Harishalso identified a strong local partner for the Pharma business (Micro Labs) and signed them up, recruited aPharma sales force of 70, put them all through detailed training. All this in only 6 months, and, in additionhad great success in Vision Care with the Youth Lens project, established iConnect, while sustaining thenumber one position in Lens Care. In addition, he introduced the Stellaris Boost program which took sharefrom Alcon and established Bausch + Lomb as a strong player in the market, while building the connectingrods between Surgical and Pharma through the Microproduct launch.Harish is an innovator who sees the market in terms of opportunity, for him the glass is always half full, heis a team player, who acts with a sense of urgency. He also built a great team in the most challengingrecruiting and retaining environment when it comes to Top Talent.”Assessment Centre (Introduction)Bausch + Lomb organized assessment centre in the month of March for frontline supervisors’ position.Assessment centre was conducted to assess how closely the participants’ competencies match with thoserequired for the frontline supervisor’s position and to prepare their development plans.Assessment Centre consisted of activities like Aptitude Tests, Group Activities, In-tray exercises, CaseStudy Presentations, Role Play and Panel Interview, which simulated the typical activities carried out inthe role of frontline supervisors/ASMs.The participants were assessed on CGM competency framework by our trained assessors.
Feedback sharing: After the assessment centre, a detailed feedback of all the participants was preparedand shared with each participant and their counselors. On the basis of which, counselees along with theircounselors are working on their development plan.As a result of the Assessment Centre two participants were promoted to the next level and this is whatthey want to share about their experience:P Madhu: Area Sales Manager, South (Pharma)“I have already attended Assessment Centre in my previous company but could find the one at B+L moreinteractive and engaging as it had sessions like Role Play and Group Activity. I found Business Casechallenging as it was not related to Pharma, but enjoyed moving away from the comfort zone. Otheractivities had there own set of learning’s both at individual and professional front like In-Basket helpedme realize the way to prioritize and activities like Group Activity or Role Play taught me way one shouldreact in a group. Overall the biggest learning during the journey was to know about ones’ strengths andweaknesses.”Jitendra Mishra: Area Sales Manager, West (Vision Care)“I thought Assessment Centre as two day grilling session where I will be closely monitored and assessedby the Assessors. But the two day journey had whole lot of learning experiences. Everyone made us feelcomfortable which made the journey even more memorable. I feel the experience has made me moreresponsible both on professional and personal grounds. I have strong belief for the CGM Model of B+L andalways took my CEP’s sincerely. If we adhere to CGM, consistent performance growth becomes evident inour company."Seven Principles for Effective InfluenceOf the many principles in Dale Carnegie’s book, How to Win Friends and Influence People, here are somesimple, yet highly effective pointers for leaders who want to build relationships and influence people inglobal business: • “Remember that a person’s name is to that person the sweetest and most important sound in any language.” Learn how to pronounce people’s names accurately and remember their names, regardless of language difficulties. For example, address them by their real name, not an anglicized nickname. It builds immediate rapport, which is the prerequisite for influence. • “Make the other person feel important—and do it sincerely.” Learn certain phrases in the foreign language, such as hello, goodbye, please, thank you, would you be so kind as to …, won’t you please, would you mind. • “The only way to get the best of an argument is to avoid it.” Particularly in cultures where saving face is paramount, losing an argument can destroy rapport with the “winner.” “You can’t win an argument,” writes Mr. Carnegie. “You can’t because if you lose it, you lose it; and if you win it, you lose it.” Why? Because the loser will now feel inferior and will resent any further attempts at influence. Regardless of culture, arguments are also futile because “Nine times out of 10, an argument ends with each of the contestants more firmly convinced than ever that he is absolutely right.”…”You may be right, dead right, as you speed along in your argument; but as far as changing another’s mind is concerned, you will probably be just as futile as if you were wrong.” • “Begin in a friendly way” is a timeless principle applicable to any culture, as demonstrated by Aesop, who in one of his immortal fables wrote how the sun can make you take off your coat more quickly than the wind. “Kindliness, the friendly approach and appreciation can make people
change their minds more readily than all the bluster and storming in the world,” writes Dale Carnegie. • “Let the other person feel that the idea is his or hers.” Again, this is a timeless, international principle, as demonstrated by the writings of Chinese sage Laotse, 25 centuries ago: “The reason why rivers and seas receive the homage of a hundred mountain streams is that they keep below them. Thus they are able to reign over all the mountain streams.” • “Ask questions instead of giving direct orders.” Asking questions makes requests more palatable, stimulates the creativity of people, gives them a feeling of importance, and saves their pride. Say things such as, “Do you think this would work?” or “You might consider this.” • “Make the other person happy about doing the thing you suggest.” Here are six specific steps recommended by Dale Carnegie: 1. Be sincere; concentrate on the benefit to the other person. 2. Know exactly what it is you want the other person to do. 3. Be empathetic. Ask yourself what it is the other person really wants. 4. Consider the benefits that person will receive from doing what you suggest. 5. Match those benefits to the other person’s wants. 6. When you make your request, put it in a form that will convey to the other person the idea that he personally will benefit.A leader who is seen as proficient at hearing everyone, creating team synergy, and guiding teams towardthe best outcomes is highly respected in an international environment. By earning respect in this way andby being inclusive and using good influence skills, a leader will be heard and followed.Trainings Organized • Marketing Excellence Program • Career Growth Model Refresher Program • Coaching Excellence Program – VC • Selling Excellence Program • Key Account Management – VC • Get Real Workshop for Leadership Team • Module 3 – SU • Service Training - SUTo Be Organized • Finance Fitness • Coaching Excellence for Pharma Manager • Corporate Etiquette Program • Counseling Skills WorkshopFun PageCheck your knowledge of Sports by solving following crossword.. 1 2 3 4 5 6 7 8 9
10Across Down3. when he walks to bat he sounds a warning 1. name reminds of a storm5. 100 centuries 2. swashbuckling delhi batsman7. Bengali who is Punes warrior 4. bowler with sling action8. ex-cricketer and commentator known for his isms 6. he made the scoop shot famous10. signals out with a crooked finger 9. captain in blue and yellowWhats new on KwenchSuggested Readings