Global Capabilities Brochure


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Global Capabilities Brochure

  1. 1. your workforce management solution outsourcing and consulting • engineering • education • legal • science • office • HealtHcare • electronic assembly • IndustrIal • marketing • contact center • automotive • government • HigHer education • finance • information tecHnology • recruitment process outsourcing • business process outsourcing • contingent workforce outsourcing • Human resources consulting • career transition & organizational effectiveness • executive searcH • temporary to Hire • direct Hire
  2. 2. Talent is your primary asset, and navigating the human capital arena has never been more complex. You need a strategic partner with the expertise to transform challenges into opportunity. An ally that delivers proven solutions for your workforce management needs—no matter how large or small—in any geographic location. You need a partner that will understand your business objectives and align talent accordingly. Since 1946, Kelly has been delivering a broad range of Total ® Workforce Management solutions, giving your company a competitive edge. comprehensive workforce solutions
  3. 3. think Kelly Commercial staffing Education Kelly Educational Staffing provides substitute teachers who meet local ® certification requirements for any class—from grades K – 12. Further, Kelly offers talented employees for all other positions that make your school successful, such as custodians, food service workers, groundskeepers, and more. Electronic assembly From automotive and aerospace to pharmaceuticals and consumer products, Kelly Electronic Assembly Services™ offers you trained machine operators, materials planners, quality control inspectors, electronics technicians, and more from day one. Industrial To keep your factories and warehouses operating at peak capacity, you can rely on the expertise of Kelly Industrial Services for product assembly, materials handling, quality control, food service, and facilities maintenance. Marketing Kelly Marketing Services provides coordination and local support for your TM projects—seminars, trade shows, sales promotions, sampling, and more. And for national programs, Kelly Merchandising Resources , provides a central point of contact when employees ® are needed in multiple cities around the country. Office From administrative assistants, to data entry specialists, to accounting, medical, and legal clerks, to mortgage and insurance processors, more businesses have turned to Kelly Office Services for office support than any other workforce management solutions provider in the TM world. It’s just that simple. Integrated staffing solutions Contact center Comprehensive and innovative approaches to traditional and home- based contact center solutions from KellyConnect can be the perfect link between your ® business and your current and potential customers. For customer service information centers, telemarketing divisions, market research, and technical support hotlines, KellyConnect is your contact center workforce solutions provider. Automotive Kelly Automotive Services Group provides automotive manufacturers and ® tier suppliers with technical and professional employees for short-term, long-term, and full-time assignments. We specialize in engineering, information technology, manufacturing, operations, facilities management, finance, human resources, business analysis, and technical writing. Government solutions Kelly Government Solutions provides skilled contractors— TM from data entry clerks, to computer operators, to Ph.D. scientists—for the gamut of government workforce management needs. FedSecure , our exclusive service, ensures our employees have ® the security clearances necessary, including Top Secret, TS/SCI with Lifestyle Poly, and more. Higher education Kelly Services provides flexible workforce management solutions ® for every department of your college or university. Since we partner with hundreds of academic institutions across the nation, we can put our best practices to work for you. Let us focus on recruiting and retaining high-quality employees for you so you can focus on your mission: your students.
  4. 4. Professional & technical staffing Engineering Kelly Engineering Resources serves a wide range of industries, providing ® engineers, designers, drafters, project support, engineering managers, project managers, technicians, and supply chain specialists. We recruit candidates who meet your engineering needs whether you need a single engineer for a special project or an entire project team for extended assignments. Finance Kelly Financial Resources provides contract and full-time solutions to small ® businesses and Fortune 500 companies alike. From experienced support-level professionals to ® senior-level finance and account management, our accounting and finance professionals get the job done smoothly, efficiently, and cost-effectively. Healthcare To accommodate the hundreds of positions you must fill at any given time, Kelly Healthcare Resources offers the most highly qualified, accomplished healthcare ® professionals at all levels, from case managers, to medical technicians, to therapists, to travel nurses, and everything in between. Information technology Whether you need technicians, network designers, systems analysts, or database administrators in contract or full-time positions, specialists from Kelly IT Resources can identify and recruit the right people. Our employees are experts in ® everything across the software development and infrastructure spectrums. Legal Kelly Law Registry is one of the largest providers of legal workforce solutions to major ® corporations and law firms nationwide. We draw from a database of credentialed talent—from paralegals to senior counsel, and everything in between—for all contract, contract-to-hire, and full-time legal workforce solutions needs. Science Kelly Scientific Resources is the world’s single largest provider of scientific and ® clinical research workforce solutions. With our global database of scientific professionals— ranging from entry-level to Ph.D.—and our solid networking in the scientific community, we advance the worldwide scientific enterprise through consultative staffing and project solutions.
  5. 5. think outside Outsourcing & consulting Recruitment process outsourcing (RPO) Our RPO practice is a global leader in enterprise-wide recruiting, placement, and retention solutions. We provide efficient sourcing of top-quality talent across all disciplines, job levels, and geographies. Leverage our experience to optimize your recruiting investment. Business process outsourcing (BPO) Our customized BPO solutions provide operational management of non-core functions including scalable on-demand sourcing of high quality talent combined with process and operating models that drive efficiency and reduce costs. Our solutions address labor-intensive functions, including: Payroll Process, Distribution Center and Warehousing, Administrative Support Services, Production Operations and Contact Centers. Contingent workforce outsourcing (CWO) We are a leader in providing global managed service solutions, integrating suppliers and vendor management technology to enable you to scale resources and optimize your spend across the globe. We also deliver a comprehensive and flexible suite of independent contractor solutions, including evaluation and classification, risk mitigation, and the ongoing administration of qualified independent contractors. We limit your exposure to liability, fines, and penalties associated with worker misclassification, while improving your access to this critical talent. Human resources consulting As a consultative HR partner, we will assist your organizational effectiveness, workforce planning, global mobility, market labor research, and everything in between to help you better invest in people and, as a result, improve business performance. Career transition & organizational effectiveness We partner with you to plan a downsizing and counsel you on related organizational issues, including reduction in workforce planning, termination training for managers, onsite support at time of termination, group and individual programs, and follow-up support. Executive search Our team will take the lead in meeting your executive search needs with integrity, experience, solid relationships, and strategies that have proven to help us identify top talent around the world.
  6. 6. think solutions Other value-added solutions Temporary to hire By allowing you the opportunity to evaluate temporary employees’ performance before making hiring decisions, our temp-to-hire option reduces risk and saves you time and money. Direct hire Kelly helps meet your full-time workforce management needs by utilizing our recruiting network and screening, and directly placing high-quality talent. Our expertise, resources, and infrastructure allow you the benefit of working with a specialty shop without the specialty costs. Investing in our employees To retain our top employees, we get to know them as individuals, providing career guidance, building a sense of community, and ensuring we have effective and best-in-class recognition programs. As a result, Kelly’s temporary employees have three or more years of tenure; that’s best in class. is a web-based community for our temporary employees. It provides links to the latest news about Kelly, access to our online rewards and recognition system, entry into the Kelly Learning Center, the Kelly Career Network job database, and so much more. ® Kudos! is our recognition program, which allows Kelly to reward employees with personalized commendations and awards from extensive catalogs of merchandise and services. The Kelly Learning Center provides more than 1,000 online courses to help employees get the latest training and stay abreast of the newest information in their fields. The Kelly Career Network is our career site that keeps our employees aware of new job opportunities in nearly every discipline and industry. Witness the difference At Kelly Services, we believe our commitment to diversity, inclusion, employee growth, and respect for the differences we all bring to our common workplace helps us realize our vision to be the world’s best workforce management solutions provider. Changing demographics in the United States, coupled with the globalization of the world economy, will increase the challenges of attracting the best and brightest talent. At Kelly, we strive to build workforce solutions that reflect the increased diversity of the global marketplace.
  7. 7. The birth of an industry In 1946, William Russell Kelly opened Kelly Services from a small office in Detroit, Michigan. He began with two employees and the vision to treat every customer like the only customer. Thus, the modern staffing industry was born. More than six decades later, the company he began continues to treat every customer like its only customer. And it’s one of the many reasons why Kelly has emerged as the most trusted and respected name in workforce management solutions.
  8. 8. Commercial Staffing Integrated Staffing Solutions Kelly Educational Staffing ® KellyConnect® Kelly Electronic Assembly Services TM Kelly Automotive Services Group ® Kelly Industrial Services TM Kelly Government SolutionsTM Kelly Marketing Services TM Higher Education Kelly Office ServicesTM Outsourcing & Consulting Professional & Technical Staffing Recruitment Process Outsourcing Kelly Engineering Resources ® Business Process Outsourcing Kelly Financial Resources ® Contingent Workforce Outsourcing Kelly Healthcare Resources ® Human Resources Consulting Kelly IT Resources ® Career Transition & Organizational Kelly Law Registry ® Effectiveness Kelly Scientific Resources ® Executive Search All trademarks are property of their respective owners An Equal Opportunity Employer © 2009 Kelly Services, Inc. U0156 Supply #723 R4/09