Online Student Satisfaction Comparing Satisfaction Ratings of Online Student and On-ground Students at LSC
Survey Comparisons <ul><li>During spring term 2008, two Noel-Levitz surveys were administered at LSC. </li></ul><ul><li>Th...
Comparative Statements <ul><li>This institution has a good reputation. </li></ul><ul><li>Faculty provide timely feedback a...
Comparative Statements <ul><li>Billing and payment procedures are convenient for me. </li></ul><ul><li>Tutoring services a...
Student Satisfaction Ratings
Student Satisfaction Ratings
Student Satisfaction Ratings
Student Satisfaction Ratings
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PSOL SSI 2008 Charts

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PSOL SSI 2008 Charts

  1. 1. Online Student Satisfaction Comparing Satisfaction Ratings of Online Student and On-ground Students at LSC
  2. 2. Survey Comparisons <ul><li>During spring term 2008, two Noel-Levitz surveys were administered at LSC. </li></ul><ul><li>The Priorities Survey for Online Learners (PSOL) was given to online students. </li></ul><ul><li>The Student Satisfaction Inventory (SSI) was given to on-ground students. </li></ul><ul><li>There are 11 questions that are the same on the two surveys. </li></ul>
  3. 3. Comparative Statements <ul><li>This institution has a good reputation. </li></ul><ul><li>Faculty provide timely feedback about student progress. </li></ul><ul><li>Program requirements are clear and reasonable. </li></ul><ul><li>Adequate financial aid is available. </li></ul><ul><li>The quality of instruction is excellent. </li></ul><ul><li>Library resources and services are adequate. </li></ul>
  4. 4. Comparative Statements <ul><li>Billing and payment procedures are convenient for me. </li></ul><ul><li>Tutoring services are readily available. </li></ul><ul><li>Faculty are understanding of students' unique life circumstances. </li></ul><ul><li>My academic advisor is knowledgeable about my program requirements. </li></ul><ul><li>The LSC Help Desk responds with useful information and solutions. </li></ul>
  5. 5. Student Satisfaction Ratings
  6. 6. Student Satisfaction Ratings
  7. 7. Student Satisfaction Ratings
  8. 8. Student Satisfaction Ratings
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