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LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
LSC Online - Brief Intro
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LSC Online - Brief Intro

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A quick look at who our students are, our student mentor progam, online tutoring, online developmental courses, and satisfaction rates of online students.

A quick look at who our students are, our student mentor progam, online tutoring, online developmental courses, and satisfaction rates of online students.

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  • 1. Lake Superior College Virtual Campus
  • 2. Vital Stats <ul><li>Approx. 1,800 students take at least one online course each semester at LSC. </li></ul><ul><li>135 sections of online courses are being taught during fall 2006. </li></ul><ul><li>87% of all available seats are taken. </li></ul><ul><li>Approx. 65 faculty members teach at least one online course per year at LSC. </li></ul>
  • 3. Growth of LSC Virtual Campus
  • 4. Growth of Online as % of Total College
  • 5.  
  • 6. High-Speed Access for Students Based on self-reporting from student demographics surveys
  • 7. Distance from LSC Campus Based on self-reporting from student demographics surveys
  • 8. Online Student Mentors
  • 9. By the Numbers <ul><li>During FY07, we expect faculty participation to increase by 25-30%. </li></ul><ul><li>We hope to employ 40 students or more as mentors by 2008. </li></ul>32 25 19 15 Spring 06 24 22 16 13 Fall 05 26 20 23 8 Sections 20 14 14 5 Courses 17 10 10 4 Faculty 14 11 9 5 Mentors Spring 05 Fall 04 Spring 04 Fall 03   Online Student Mentor Program for LSC Virtual Campus
  • 10. Why Student Mentors? <ul><li>Student Mentors were seen as a possible solution to relieving a portion of the sometimes overwhelming crush of electronic communications….especially those questions not related to course content. </li></ul><ul><li>As a 2-year school, we don’t have the ability to use Teaching Assistants or similar employees. </li></ul>
  • 11. Our Model <ul><li>Mentor is “tied” to a particular course. </li></ul><ul><ul><li>Help with technical aspects—especially at beginning of course </li></ul></ul><ul><ul><li>Answer general questions </li></ul></ul><ul><ul><li>Support the instructor </li></ul></ul><ul><ul><li>Help with assignments/material (limited) </li></ul></ul><ul><li>They are NOT: subject tutors, counselors, proofreaders, graders, friends to students or instructors, disciplinarians. </li></ul>
  • 12. Other Models <ul><li>Some schools take the “advisor approach” to peer mentoring. </li></ul><ul><ul><li>Students are assigned a peer mentor. </li></ul></ul><ul><ul><li>Mentors are not tied to a particular course but to a particular student. </li></ul></ul><ul><ul><li>Mentors help more with student services and/or business services functions than with academic course functions. </li></ul></ul>
  • 13. Basic Qualifications <ul><li>Experienced online student—preferably taken the same class previously </li></ul><ul><li>Successful (A or B) student </li></ul><ul><li>Technologically savvy and confident </li></ul><ul><li>Responsible and timely </li></ul><ul><li>Currently enrolled student </li></ul><ul><li>Able to commit 3-5 hours per week for a three-credit class </li></ul>
  • 14. Success Stories <ul><li>Development of future teachers </li></ul><ul><li>Employment for distant students </li></ul><ul><li>Employment for students with unique circumstances </li></ul><ul><li>Mentors benefit from additional review of course materials and from different perspectives brought to the class by other students </li></ul>
  • 15. Online Tutoring
  • 16. <ul><li>For FY04, LSC entered into a contract with SMARTHINKING.com to provide online tutoring services. </li></ul><ul><li>We decided that we needed to make a more serious commitment to the distance students for this service. </li></ul><ul><li>SMARTHINKING handles all details and administrative tasks, all we provide is the login information. </li></ul>
  • 17. Subject Areas <ul><li>Essay Center (most used, by far) </li></ul><ul><li>Mathematics (Basic Skills, Algebra, Geometry, Trigonometry, Calculus I & II or Single Variable Calculus) </li></ul><ul><li>Statistics </li></ul><ul><li>Sciences (Chemistry, Biology, Physics) </li></ul><ul><li>Accounting, Finance, and Economics </li></ul><ul><li>Spanish and ESL </li></ul>
  • 18. Growth in Usage * Indicates number of distinct users per year. 424 778 318 599 220 462 Total 11 34 6 20 6 18 Submitted Questions 39 102 51 132 34 84 Live Sessions 374 642 261 447 180 360 Online Writing Lab Hours Sessions Hours Sessions Hours Sessions Interaction Type FY06 (260)* FY05 (211)* FY04 (165)*         Via SMARTHINKING Affiliate Usage Report     LSC Online Tutoring Usage Report
  • 19. Noel-Levitz PSOL <ul><li>Q24. Tutoring services are readily available for online courses. </li></ul><ul><ul><li>FY05: Importance = 5.68 Satisfaction = 5.56 Gap = 0.12 Mean Difference = 0.73*** </li></ul></ul><ul><ul><li>FY06: Importance = 5.87 Satisfaction = 5.54 Gap = 0.33 Mean Difference = 0.65*** </li></ul></ul><ul><li>(*** Difference statistically significant to the national average at the .001 level.) </li></ul>
  • 20. Online Developmental Courses - Pilot Project
  • 21. History of Online Developmental <ul><li>Developmental Math has been taught online since Fall 2002. We have now taught over 30 sections with 4 instructors. </li></ul><ul><li>Developmental writing has been taught since Spring 2004 with 8 sections taught by one instructor. </li></ul><ul><li>Developmental reading has been taught since Spring 2005 with 5 sections taught by two instructors. </li></ul>
  • 22. Pilot Project in FY05 <ul><li>As an Institutional Effectiveness initiative, we ran a pilot project for two semesters for the purpose of studying the online developmental courses. </li></ul><ul><li>Class enrollments were reduced to 18 students per section (from 22-25), and students were “screened” before being allowed to register for the classes. </li></ul>
  • 23. Pilot Project: Student Withdrawals
  • 24. Pilot Project: Student GPA
  • 25. Same 4 Terms: Online vs. On-Ground
  • 26. Same 4 Terms: Online vs. On-Ground
  • 27. Noel-Levitz PSOL Priorities Survey for Online Learners
  • 28. PSOL Basics There are 72 questions that comprise the PSOL. Normal completion time is 15-20 minutes. NOTE: questions are answered on a 7-point Likert scale, where 7 is high. Demographics questions (can add 1) 14 Overall satisfaction questions 3 Factors to enroll in the program 11 Information sources about school/program 7 Priorities statements (can add 10) 26
  • 29. Most Important to LSC Students <ul><li>Most important survey items to students: </li></ul><ul><ul><li>Online course delivery platform is reliable (added item) </li></ul></ul><ul><ul><li>Registration for courses is convenient </li></ul></ul><ul><li>Most important sources of information: </li></ul><ul><ul><li>Web site </li></ul></ul><ul><ul><li>Online catalog </li></ul></ul><ul><li>Most important factors to enroll: </li></ul><ul><ul><li>Convenience </li></ul></ul><ul><ul><li>Work schedule </li></ul></ul><ul><ul><li>Cost </li></ul></ul>
  • 30. Least Important to LSC Students <ul><li>Least important survey items to students: </li></ul><ul><ul><li>Student-to-student collaborations </li></ul></ul><ul><ul><li>Sense of community or belonging (added item) </li></ul></ul><ul><li>Least important sources of information: </li></ul><ul><ul><li>Advertisements </li></ul></ul><ul><ul><li>College representatives </li></ul></ul><ul><li>Least important factors to enroll: </li></ul><ul><ul><li>Recommendations from employer </li></ul></ul><ul><ul><li>Distance from campus </li></ul></ul>
  • 31. Most Satisfied 2006 2005 Survey Statement 5.97 6.02 6.07 6.41 5.93 11. Student assignments are clearly defined in the syllabus. 5.99 23. Billing/payment is convenient. 6.05 32. Logging-in for various services across the campus is easy and consistent. (added item) 6.43 18. Registration for online courses is convenient.
  • 32. Least Satisfied 2006 2005 Survey Statement 5.32 5.20 5.25 5.04 5.42 08. Student-to-student collaborations are valuable to me. (NOTE: negative Gap) 5.34 30. I feel of sense of community or belonging through the LSC Virtual Campus. (NOTE: negative Gap in ‘05) 5.26 15. Channels are available for providing timely responses to student complaints. 5.16 05. My program advisor helps me work toward career goals.
  • 33. 2005 PSOL Demographics 18% 56% Educational goal: Associate’s degree 68% 80% Female survey respondents 78% 64% Enrollment status: Primarily online 24% 25% Current online: 10 or more credits 70% 43% Employment: full-time 33% 22% Educational goal: Bachelor’s degree 40% 70% Class level: First or second year 21% 55% 24 years old or under Nat’l LSC LSC: n=400 National: n = 16,000
  • 34. A.A. Students are Very Satisfied
  • 35. “Primarily Online” LSC Students
  • 36. Peer Group <ul><li>In FY06, LSC paid for a special peer group comparison report. </li></ul><ul><li>Twelve two-year schools with similar missions were chosen for the peer group. </li></ul><ul><li>We further broke down the results to compare LSC’s “Primarily Online” students with the same demographic group from the peer institutions. </li></ul>
  • 37. Peer Group Comparisons <ul><li>On the 26 national items, the LSC group was more satisfied than the peer group on 20 of the items (9 were statistically signif.) </li></ul><ul><li>The demographics differences appear to just about even out: more females at LSC (+), but also more younger students (-); more previous online course experience at LSC (+) but also more full-time students (-). </li></ul>
  • 38. Five Largest Differences
  • 39. The Noel-Levitz Prioritization Matrix
  • 40. The LSC Online Prioritization Matrix
  • 41. Contact Info: Barry Dahl Vice President of Technology & the Virtual Campus Lake Superior College [email_address]

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