LSC Online - Brief Intro


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A quick look at who our students are, our student mentor progam, online tutoring, online developmental courses, and satisfaction rates of online students.

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LSC Online - Brief Intro

  1. 1. Lake Superior College Virtual Campus
  2. 2. Vital Stats <ul><li>Approx. 1,800 students take at least one online course each semester at LSC. </li></ul><ul><li>135 sections of online courses are being taught during fall 2006. </li></ul><ul><li>87% of all available seats are taken. </li></ul><ul><li>Approx. 65 faculty members teach at least one online course per year at LSC. </li></ul>
  3. 3. Growth of LSC Virtual Campus
  4. 4. Growth of Online as % of Total College
  5. 6. High-Speed Access for Students Based on self-reporting from student demographics surveys
  6. 7. Distance from LSC Campus Based on self-reporting from student demographics surveys
  7. 8. Online Student Mentors
  8. 9. By the Numbers <ul><li>During FY07, we expect faculty participation to increase by 25-30%. </li></ul><ul><li>We hope to employ 40 students or more as mentors by 2008. </li></ul>32 25 19 15 Spring 06 24 22 16 13 Fall 05 26 20 23 8 Sections 20 14 14 5 Courses 17 10 10 4 Faculty 14 11 9 5 Mentors Spring 05 Fall 04 Spring 04 Fall 03   Online Student Mentor Program for LSC Virtual Campus
  9. 10. Why Student Mentors? <ul><li>Student Mentors were seen as a possible solution to relieving a portion of the sometimes overwhelming crush of electronic communications….especially those questions not related to course content. </li></ul><ul><li>As a 2-year school, we don’t have the ability to use Teaching Assistants or similar employees. </li></ul>
  10. 11. Our Model <ul><li>Mentor is “tied” to a particular course. </li></ul><ul><ul><li>Help with technical aspects—especially at beginning of course </li></ul></ul><ul><ul><li>Answer general questions </li></ul></ul><ul><ul><li>Support the instructor </li></ul></ul><ul><ul><li>Help with assignments/material (limited) </li></ul></ul><ul><li>They are NOT: subject tutors, counselors, proofreaders, graders, friends to students or instructors, disciplinarians. </li></ul>
  11. 12. Other Models <ul><li>Some schools take the “advisor approach” to peer mentoring. </li></ul><ul><ul><li>Students are assigned a peer mentor. </li></ul></ul><ul><ul><li>Mentors are not tied to a particular course but to a particular student. </li></ul></ul><ul><ul><li>Mentors help more with student services and/or business services functions than with academic course functions. </li></ul></ul>
  12. 13. Basic Qualifications <ul><li>Experienced online student—preferably taken the same class previously </li></ul><ul><li>Successful (A or B) student </li></ul><ul><li>Technologically savvy and confident </li></ul><ul><li>Responsible and timely </li></ul><ul><li>Currently enrolled student </li></ul><ul><li>Able to commit 3-5 hours per week for a three-credit class </li></ul>
  13. 14. Success Stories <ul><li>Development of future teachers </li></ul><ul><li>Employment for distant students </li></ul><ul><li>Employment for students with unique circumstances </li></ul><ul><li>Mentors benefit from additional review of course materials and from different perspectives brought to the class by other students </li></ul>
  14. 15. Online Tutoring
  15. 16. <ul><li>For FY04, LSC entered into a contract with to provide online tutoring services. </li></ul><ul><li>We decided that we needed to make a more serious commitment to the distance students for this service. </li></ul><ul><li>SMARTHINKING handles all details and administrative tasks, all we provide is the login information. </li></ul>
  16. 17. Subject Areas <ul><li>Essay Center (most used, by far) </li></ul><ul><li>Mathematics (Basic Skills, Algebra, Geometry, Trigonometry, Calculus I & II or Single Variable Calculus) </li></ul><ul><li>Statistics </li></ul><ul><li>Sciences (Chemistry, Biology, Physics) </li></ul><ul><li>Accounting, Finance, and Economics </li></ul><ul><li>Spanish and ESL </li></ul>
  17. 18. Growth in Usage * Indicates number of distinct users per year. 424 778 318 599 220 462 Total 11 34 6 20 6 18 Submitted Questions 39 102 51 132 34 84 Live Sessions 374 642 261 447 180 360 Online Writing Lab Hours Sessions Hours Sessions Hours Sessions Interaction Type FY06 (260)* FY05 (211)* FY04 (165)*         Via SMARTHINKING Affiliate Usage Report     LSC Online Tutoring Usage Report
  18. 19. Noel-Levitz PSOL <ul><li>Q24. Tutoring services are readily available for online courses. </li></ul><ul><ul><li>FY05: Importance = 5.68 Satisfaction = 5.56 Gap = 0.12 Mean Difference = 0.73*** </li></ul></ul><ul><ul><li>FY06: Importance = 5.87 Satisfaction = 5.54 Gap = 0.33 Mean Difference = 0.65*** </li></ul></ul><ul><li>(*** Difference statistically significant to the national average at the .001 level.) </li></ul>
  19. 20. Online Developmental Courses - Pilot Project
  20. 21. History of Online Developmental <ul><li>Developmental Math has been taught online since Fall 2002. We have now taught over 30 sections with 4 instructors. </li></ul><ul><li>Developmental writing has been taught since Spring 2004 with 8 sections taught by one instructor. </li></ul><ul><li>Developmental reading has been taught since Spring 2005 with 5 sections taught by two instructors. </li></ul>
  21. 22. Pilot Project in FY05 <ul><li>As an Institutional Effectiveness initiative, we ran a pilot project for two semesters for the purpose of studying the online developmental courses. </li></ul><ul><li>Class enrollments were reduced to 18 students per section (from 22-25), and students were “screened” before being allowed to register for the classes. </li></ul>
  22. 23. Pilot Project: Student Withdrawals
  23. 24. Pilot Project: Student GPA
  24. 25. Same 4 Terms: Online vs. On-Ground
  25. 26. Same 4 Terms: Online vs. On-Ground
  26. 27. Noel-Levitz PSOL Priorities Survey for Online Learners
  27. 28. PSOL Basics There are 72 questions that comprise the PSOL. Normal completion time is 15-20 minutes. NOTE: questions are answered on a 7-point Likert scale, where 7 is high. Demographics questions (can add 1) 14 Overall satisfaction questions 3 Factors to enroll in the program 11 Information sources about school/program 7 Priorities statements (can add 10) 26
  28. 29. Most Important to LSC Students <ul><li>Most important survey items to students: </li></ul><ul><ul><li>Online course delivery platform is reliable (added item) </li></ul></ul><ul><ul><li>Registration for courses is convenient </li></ul></ul><ul><li>Most important sources of information: </li></ul><ul><ul><li>Web site </li></ul></ul><ul><ul><li>Online catalog </li></ul></ul><ul><li>Most important factors to enroll: </li></ul><ul><ul><li>Convenience </li></ul></ul><ul><ul><li>Work schedule </li></ul></ul><ul><ul><li>Cost </li></ul></ul>
  29. 30. Least Important to LSC Students <ul><li>Least important survey items to students: </li></ul><ul><ul><li>Student-to-student collaborations </li></ul></ul><ul><ul><li>Sense of community or belonging (added item) </li></ul></ul><ul><li>Least important sources of information: </li></ul><ul><ul><li>Advertisements </li></ul></ul><ul><ul><li>College representatives </li></ul></ul><ul><li>Least important factors to enroll: </li></ul><ul><ul><li>Recommendations from employer </li></ul></ul><ul><ul><li>Distance from campus </li></ul></ul>
  30. 31. Most Satisfied 2006 2005 Survey Statement 5.97 6.02 6.07 6.41 5.93 11. Student assignments are clearly defined in the syllabus. 5.99 23. Billing/payment is convenient. 6.05 32. Logging-in for various services across the campus is easy and consistent. (added item) 6.43 18. Registration for online courses is convenient.
  31. 32. Least Satisfied 2006 2005 Survey Statement 5.32 5.20 5.25 5.04 5.42 08. Student-to-student collaborations are valuable to me. (NOTE: negative Gap) 5.34 30. I feel of sense of community or belonging through the LSC Virtual Campus. (NOTE: negative Gap in ‘05) 5.26 15. Channels are available for providing timely responses to student complaints. 5.16 05. My program advisor helps me work toward career goals.
  32. 33. 2005 PSOL Demographics 18% 56% Educational goal: Associate’s degree 68% 80% Female survey respondents 78% 64% Enrollment status: Primarily online 24% 25% Current online: 10 or more credits 70% 43% Employment: full-time 33% 22% Educational goal: Bachelor’s degree 40% 70% Class level: First or second year 21% 55% 24 years old or under Nat’l LSC LSC: n=400 National: n = 16,000
  33. 34. A.A. Students are Very Satisfied
  34. 35. “Primarily Online” LSC Students
  35. 36. Peer Group <ul><li>In FY06, LSC paid for a special peer group comparison report. </li></ul><ul><li>Twelve two-year schools with similar missions were chosen for the peer group. </li></ul><ul><li>We further broke down the results to compare LSC’s “Primarily Online” students with the same demographic group from the peer institutions. </li></ul>
  36. 37. Peer Group Comparisons <ul><li>On the 26 national items, the LSC group was more satisfied than the peer group on 20 of the items (9 were statistically signif.) </li></ul><ul><li>The demographics differences appear to just about even out: more females at LSC (+), but also more younger students (-); more previous online course experience at LSC (+) but also more full-time students (-). </li></ul>
  37. 38. Five Largest Differences
  38. 39. The Noel-Levitz Prioritization Matrix
  39. 40. The LSC Online Prioritization Matrix
  40. 41. Contact Info: Barry Dahl Vice President of Technology & the Virtual Campus Lake Superior College [email_address]