Managed Print Services
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Managed Print Services

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    Managed Print Services Managed Print Services Presentation Transcript

    • 1
      How to reduce
      your costs
      without
      spending any
      additional dollars!
      Managed Print Services
      1
    • Managed Print Services
      2
      1
      3
      4
      STAGES
      GAINING CONTROL
      PROCESS IMPROVEMENT
      CHANGE MANAGEMENT
      ASSET CONTROL
      MPS 501
      MPS 101
      2
    • Document Life Cycle
      IDENTIFY BUSINESS NEED
      DESIGN
      REVIEW
      COST
      DRIVERS
      $$$
      ARCHIVE
      SOURCE
      PRODUCE/ STORE
      DISTRIBUTE
      USE
      $$
      $
      2
      1
      4
      3
      3
    • Take Control of Printing Costs
      Paradigm shift in office behavior resulted Paper documentation transaction print migrating to become a convenience output item
      90% of companies do not know how many printers they have or if they are properly utilizing their print devices
      Organization typically have up to 6 printers or more for each copier
      Organizations spend 1 -3% of annual revenues on
      imaging technology
      55% of network traffic is printer related
      Annual printer volumes are increasing:
      9%for Black and White
      19%for Color
      Average office employee $ 1,000 burden a year in document output
      1
      4
    • Is Print aCONVENIENCEItem?
      $$
      $$$
      $
      2
      1
      4
      3
      5
    • How many $ are in your
      stockrooms?
      $ 2,473
      $ 1,174
      TOTAL $ 8,026
      $ 1,883
      $ 2,496
      1
      6
    • Non-performing assets?
      1
      7
    • Chief Administrative
      Output Officer
      Processing of Day to Day Transactions
      C
      O
      N
      T
      R
      O
      L
      Walk Up
      Copiers
      INDEPENDENT
      INITIATIVES
      Information
      Management
      System
      B
      U
      S
      I
      N
      E
      S
      S
      V
      I
      S
      I
      O
      N
      Multi
      Function
      Devices
      Business Requirements
      Cost Control Management
      Corporate Identity Management
      Legal Compliance Management
      Supply Management Compliance
      Information Security and Compliance
      Environmental Requirements
      Toner
      Cartridges
      Enterprise-wide Output Strategy
      REAL
      GAP
      Facilities
      Management
      MOM
      Managed Print Services
      Printer
      Maintenance
      Network Enterprise
      Output Control
      Fax
      Machines
      Continuum of
      Changing Output Technology
      Performance Management
      & Reporting
      Network
      Printers
      3
      4
      2
      1
      8
    • Process
      • Identify– Capture the overall print output environment, each of the output devices, functional capabilities, total cost of ownership -TCO
      • Simplify– Bases upon reviewing multiple options, streamline process and procurement strategies
      • Implement– Optimize print output environmenttaking into consideration TCO and customer culture
      • Control- Scheduled routine quarterly reviews, covering optimization and goal attainment
      • Manage- Based upon data captured, make on-going revisions to improve overall print output strategy
      2
      1
      3
      9
    • Gaining Control
      FleetCARE™
      Data Collection Agent – Secure, efficient and proven tool to capture each print device critical specifications on your network and then maintain on-going tracking
      Equipment Placement Optimization – Workplace output device mapping, taking into consideration workflows, physical logistics, needed functionality, and work group efficiencies
      Continuous Management: Monitor, manage, control and optimize print, on-going audit of MFP volumes, maintenance, and supply consumption
      2
      1
      4
      3
      10
    • Controlled
      Optimization
      1
      2
      4
      3
      11
    • Continuous
      Management
      1
      2
      4
      3
      12
    • Fleet Utilization
      Report
      1
      2
      4
      3
      13
    • Continuous
      Management
      Reports
      Customizable Reporting
      Power
      Usage
      4
      3
      14
    • Change Management &
      Process Improvement
      • Output Control and Behavior Modification
      • Identify Process Cost Drivers
      • Review Business Process Improvement Methods
      • Evaluate Business Change Implications
      • Identify Optimal Improvement Path
      • Streamline Critical Business Process
      • Implement Improved Process
      • OfficeFLOW Solution set
      • Data Capture & Output Management Tools
      • unityDesktop Professional
      • eCopy
      • DocuClass
      • equitrac Office 4
      • PCS Director
      • PSIGEN
      4
      15
    • Quarterly Business Reviews
      • Develop customer specific agenda for review of critical
      performance areas
      • “Executive Dashboard” review of key program
      performance metrics
      • Analysis of device utilization to identify opportunities to:
      • cost reduction
      • improve utilization
      • redeployment options
      • facilitate end of life strategy
      • align equipment replacement strategy
      • Establish new operating goals:
      • costing savings
      • utilization
      • process improvement
      2
      1
      4
      3
      16