Shared Services


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Join Barcelona's dynamic shared service centre culture

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Shared Services

  1. 1. Join Barcelona’s dynamic shared service culture
  2. 2. Strategically located in the heart of Southern Europe, Barcelona is ideal for SSC, EMEA back-offices, customer service operations and corporate centres of excellence. Firms benefit from low staff rotation, a pool of qualified, multilingual workers, affordable office space and advanced ICT services. In a global economy, customerserviceneeds a cosmopolitan base Barcelona is known for its highly cosmo- politan character. Catalonia itself has almost 1.2 million foreign residents: 20.7% of the total foreign population in Spain. foreigners in Catalonia (ages 20 to 59) Why Catalonia is an open & multicultural society Barcelona attracts talent: a study and work-experience mecca for young people worldwide, 23,000 foreign students enrol yearly in Barcelona universities and Catalan universities receive around 17% of all Erasmus students in Spain. Business tourism: half of the 15 million tourists per year are professionals and Barcelona is the world’s leading city in terms of international congress delegates. International business centre: with 5,700 foreign companies, Catalonia is a global professional hub with, a busy international trade fair agenda, an open business culture and prestigious international business schools such as EADA, ESADE and IESE. 12% Asia 31% Americas 25% Africa 32% Europe Barcelona
  3. 3. Number of languages spoken in an active ssc culture office rent* (€/sq.m/year) salaries** English 1,189,400 people French 834,400 people German 102,900 people Barcelona 213 Prague 234 Lyon 260 Madrid 303 Amsterdam 345 Munich 372 Frankfurt 468 Customer Service 15,000-21,000 € Finance/IT/HR 17,000-25,000 € Team Leader 22,000-38,000 € We’ve got the languages Catalonia’s two official languages are Catalan and Spanish. Virtually all Catalans are bilingual and many are trilingual (with English as a foreign language) or even have knowledge of four languages or more, with over 30,000 people studying languages in Catalonia each year. Why Spanish matters • The 2nd spoken language in the world. • 21 countries have Spanish as their official language while 5 others (including the United States) have a significant Spanish- speaking population. • By 2030, 535 million people will speak Spanish. We’ve got the technology Barcelona is the Mobile World Capital, the 4th Smart City in the world and the first European Capital of Innovation. Catalonia is Southern Europe’s ICT leader (96.3% of firms with Internet access and 30% involved in e-commerce), dominated by telecommunications services companies, software development and consumer electronics goods and telecommunications device manufacturing. Over 85 national and international operators offer telephone and cable services, digital voice transmission and video and data connections. In addition, a new Data Center Cluster in Barcelona will offer state of the arts infrastructure, with 30,000 sq.m available for data center secure operations and connected to this wide number of IT providers. An enviable lifestyle Barcelona and Catalonia take the Mediterranean lifestyle to new levels here: great freetime possibilities ranging from beaches to mountain sports, unbeatable gastronomy including a large list of Michelin- star restaurants and a vibrant cultural and sporting agenda. Health Education Catalonia has one of the most advanced healthcare systems in the world. Proof of this are the over 10,000 foreign patients who come yearly to receive different treatments. Catalonia also takes education seriously, with 725 top-quality public and private schools and 40 international schools. The Barcelona way of life With its safe, youthful and creative lifestyle, Barcelona consistently scores as Europe’s #1 spot to live and work. An accessible and modern multi-modal public transport system makes commuting easy, and is perfectly complemented by its pioneering smart-bike service,used by people both to get to work and to move around the city in leisure hours. Furthermore, we’ve got competitive salaries. An affordable strategic location We’ve got an affordable real estate, a committed public sector, and a beneficial tax system. Barcelona’s international airport handles 37 million passengers/year with 80 airlines flying to 200 global destinations. Barcelona’s port is the largest logistics and transport provider in Southern Europe and the leading Mediterranean cruise ship destination. The extensive railway system – with a high speed connection out of Barcelona permitting a faster French train connection – together with a modern road and motorway network, seamlessly connect the area to the rest of Europe. * Source: Richard Ellis, EMEA Rents Yields, (4Q. 2014) ** Source: Hunivers (2014)
  4. 4. Interested in Barcelona? We can help you to land • Information and assistance about legal, administrative and immigration procedures • Business incorporation service for limited liability companies • Human recruitment searches • Taylor made financing advisory • Business location • Liaison with other city stakeholders ... services out of charge Contact us at