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The 21st American Express Business Travel Barometer opens at the end of an economically uncertain year, with a GDP growth forecast for the Eurozone of the order of 1%. Paradoxically, although the economic climate has never been so uncertain, the growth in business travel market figures shows that this sector is truly resilient, with a growth in travel budgets of 2.9% on the European market.
In this context, four major trends can be identified:
-Changing perception of business travel
-Changing priorities and factors optimising expenditure items
-Changes in company practices
-Changing company expectations of their travel management companies