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New Ethical Challenges in a Changing Public Administration

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Paper presented at "First Transatlantic Dialogue", EGPA-ASPA, Leuven, Belgium, June 2005

Paper presented at "First Transatlantic Dialogue", EGPA-ASPA, Leuven, Belgium, June 2005

Published in: Economy & Finance, Technology

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  • 1. NEW ETHICAL CHALLENGES IN A CHANGING PUBLIC ADMINISTRATION João Bilhim Bárbara Neves
  • 2. The New Public Administration Reality
    • New Public Administration Paradigms
    • ( New Public Management, Reinventing Government )
    Open space for ethics awareness New ethical problems
  • 3. The New Reality
    • New Paradigms
    • New Developments (Privatisations, Downsizings, Public-Private Partnerships)
    • New Key Words (Diversity, Flexibility and Complexity)
    • Less Control
    • New Ethical Doubts
  • 4. New Ethical Doubts
    • How can we identify norms for the context of frequent developments in a changing public administration?
    • Witch are the consequences of these formats in administration terms, of clarification of responsibilities, of managers action and their orientation?
  • 5. Conflicts of NPM Model: The Portuguese Case
    • Conflicts: NPM objectives, goals and philosophies
    • versus
    • old regulations, norms and beliefs.
  • 6. Conflicts of NPM Model: The Portuguese Case
    • Dysfunctions : “who to follow” and “what to follow”
    • Tensions : Quality service to the citizen or economical, low cost service to the State?
  • 7. Conflicts of NPM Model: The Portuguese Case
    • How can the public servant define an ethical position in the public service act, when he has to face contradictory institutional demands or obligations that are against his beliefs?
  • 8. Conflicts of NPM Model: The Portuguese Case
    • Theoretical Approach:
    • Immanuel Kant
    • Paul Ricoeur
  • 9. The E-Government Example
  • 10. The E-Government Example
    • “ The term “e-government” focuses on the use of new information and communication technologies (ICTs) by governments as applied to the full range of government functions” (OECD, 2001).
    • New Concepts:
    • Cyber Management and E-Administration
  • 11. The E-Government Example
    • What can be the ethical or unethical implications of Internet?
    • What will be the impact of e-government on public administration ethics?
    • Who must have full access to websites?
    • What kind of restrictions must be established?
  • 12. The E-Government Example
    • Can employees access Internet for their personal use?
    • Can the public access the government data bases harmlessly?
    • Can privacy be at risk?
    • Who can be responsible for ICT errors?
  • 13. The E-Government Example
    • What policies must be implemented?
    • What strategies must be followed?
    • How can e-government facilitate reform?
  • 14. The E-Government Example
    • Major perspectives assure that e-government has the potential to support good governance practices.
    • The Internet can bring positive and negative factors to public administration.
  • 15. The E-Government Example
    • However, this new reality represents a serious challenge for managers, because there is need:
    • to promote Internet use for employees and clients, having in mind the simplification of procedures, decision times, quality, effectiveness and efficacy of the public service;
    • to establish policies for discouraging Internet abuse and corruption by the employees and the public.
  • 16. New Ethical Approach
    • In effect, the present reality requires innovative approaches and combined measures.
    • For that reason, we suggest that a public administration ethics framing can be consummate with the following joint procedures:
  • 17. New Ethical Approach
    • Accountability Tools
    • Conduct Codes
    • Monitoring Mechanisms ( e.g. internal and external questionnaires)
    • Development of Supportive Structures (to encourage ethical conduct and to reward those who act morally)
  • 18. New Ethical Approach
    • Implementation of Audit Methods at Inter-governmental level
    • Professional Socialization (e.g. formation, awareness and training)
    • Introduction of whistle-blowing systems (in a careful way)
  • 19. New Ethical Approach
    • A stronger appeal to the active participation of citizens (for instance in the denunciation of bad practices)
    • Definition of Leadership Responsibilities
    • Assertive Communication
  • 20. Authors João Bilhim [email_address] www.iscsp.utl.pt / ~j.bilhim Bárbara Neves [email_address]
  • 21. Centre for Public Administration & Policies http://capp.iscsp.utl.pt