Creative Problem Solving with Six Thinking Hats              How to use Edward deBono’s              parallel thinking in ...
Goals of this program   Define parallel thinking   Identify each of the six hats   Learn how to ask a good question   ...
What is parallel thinking?             At any momenteveryone is looking in the same direction.    Paul Reali • CyberSkills...
So the six hats are…? Six colors of hats for six types of thinking   • Each hat identifies a type of thinking   • Hats ar...
Uses for Six Hats   Problem solving   Strategic planning   Running meetings   Much more       Paul Reali • CyberSkills...
Six colors…   White: neutral, objective   Red: emotional, angry   Black: serious, somber   Yellow: sunny, positive   ...
…and six hats   White: objective facts & figures   Red: emotions & feelings   Black: cautious & careful   Yellow: hope...
General hat issues Direction, not description   • Set out to think in a certain direction   • “Let’s have some black hat ...
Benefits of Six Thinking Hats Provides a common language Experience & intelligence of each person  (Diversity of thought...
Using the hats   Use any hat, as often as needed   Sequence can be preset or evolving   Not necessary to use every hat...
The blue hat   Thinking about thinking   Instructions for thinking   The organization of thinking   Control of the oth...
The blue hat role   Control of thinking & the process   Begin & end session with blue hat   Facilitator, session leader...
Open with the blue hat…   Why we are here   what we are thinking about   definition of the situation or problem   alte...
…and close with the blue hat   What we have achieved   Outcome   Conclusion   Design   Solution   Next steps       P...
White Hat Thinking Neutral, objective information Facts & figures Questions: what do we know, what don’t  we know, what...
Red Hat Thinking   Emotions & feelings   Hunches, intuitions, impressions   Doesn’t have to be logical or consistent  ...
Yellow Hat Thinking   Positive & speculative   Positive thinking, optimism, opportunity   Benefits   Best-case scenari...
Green Hat Thinking   New ideas, concepts, perceptions   Deliberate creation of new ideas   Alternatives and more altern...
Black Hat Thinking   Cautious and careful   Logical negative – why it won’t work   Critical judgement, pessimistic view...
Six hats summaryBlue: control & organization of thinkingWhite: objective facts & figuresRed: emotions & feelingsYellow: ho...
Asking the right question We can’t get the right answer  if we ask the wrong question Crucial blue hat skill One techni...
Creative Problem SolvingPaul Reali • CyberSkills, Inc.
“Traditional” CPS   Mess-finding   Data-finding   Problem-finding   Idea-finding   Solution-finding   Acceptance-fin...
Common idea-finding methods   Brainstorming   Mind Maps   Free association   Freewriting   Incubation       Paul Real...
Six hats & problem solving A more deliberate process than CPS Like CPS, uses creativity (green hat) Unlike CPS, provide...
Hypothetical problem solving      program using the hats - 1 Blue hat  • Organize the process Red hat  • Emotional issue...
Hypothetical problem solving      program using the hats - 2 Blue hat  • Focus on the areas that need new ideas Green ha...
Hypothetical problem solving      program using the hats - 3 Yellow hat  • Positive assessment of viable alternatives Bl...
Hypothetical problem solving      program using the hats - 4 Blue hat  • Overview of achievements so far  • Organize choi...
Want to learn more? Workshops by Paul Reali  •   CyberSkills, Inc.  •   336.774.1411  •   www.cyberskills.com or www.omni...
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Six thinkinghats

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Six thinkinghats

  1. 1. Creative Problem Solving with Six Thinking Hats How to use Edward deBono’s parallel thinking in problem solvingGary DichtenbergCyberSkills, Inc.
  2. 2. Goals of this program Define parallel thinking Identify each of the six hats Learn how to ask a good question Apply six hats method to problem solving Paul Reali • CyberSkills, Inc.
  3. 3. What is parallel thinking? At any momenteveryone is looking in the same direction. Paul Reali • CyberSkills, Inc.
  4. 4. So the six hats are…? Six colors of hats for six types of thinking • Each hat identifies a type of thinking • Hats are directions of thinking Hats help a group use parallel thinking • You can “put on” and “take off” a hat Paul Reali • CyberSkills, Inc.
  5. 5. Uses for Six Hats Problem solving Strategic planning Running meetings Much more Paul Reali • CyberSkills, Inc.
  6. 6. Six colors… White: neutral, objective Red: emotional, angry Black: serious, somber Yellow: sunny, positive Green: growth, fertility Blue: cool, sky above Paul Reali • CyberSkills, Inc.
  7. 7. …and six hats White: objective facts & figures Red: emotions & feelings Black: cautious & careful Yellow: hope, positive & speculative Green: creativity, ideas & lateral thinking Blue: control & organization of thinking Paul Reali • CyberSkills, Inc.
  8. 8. General hat issues Direction, not description • Set out to think in a certain direction • “Let’s have some black hat thinking…” Not categories of people • Not: “He’s a black hat thinker.” • Everyone can and should use all the hats A constructive form of showing off • Show off by being a better thinker • Not destructive right vs. wrong argument Use in whole or in part Paul Reali • CyberSkills, Inc.
  9. 9. Benefits of Six Thinking Hats Provides a common language Experience & intelligence of each person (Diversity of thought) Use more of our brains Helps people work against type, preference Removal of ego (reduce confrontation) Save time Focus (one thing at a time) Create, evaluate & implement action plans Paul Reali • CyberSkills, Inc.
  10. 10. Using the hats Use any hat, as often as needed Sequence can be preset or evolving Not necessary to use every hat Time under each hat: generally, short Requires discipline from each person • While using it, stay in the idiom Adds an element of play, play along Can be used by individuals and groups Paul Reali • CyberSkills, Inc.
  11. 11. The blue hat Thinking about thinking Instructions for thinking The organization of thinking Control of the other hats Discipline and focus Paul Reali • CyberSkills, Inc.
  12. 12. The blue hat role Control of thinking & the process Begin & end session with blue hat Facilitator, session leader’s role Choreography • open, sequence, close • Focus: what should we be thinking about • Asking the right questions • Defining & clarifying the problem • Setting the thinking tasks Paul Reali • CyberSkills, Inc.
  13. 13. Open with the blue hat… Why we are here what we are thinking about definition of the situation or problem alternative definitions what we want to achieve where we want to end up the background to the thinking a plan for the sequence of hats Paul Reali • CyberSkills, Inc.
  14. 14. …and close with the blue hat What we have achieved Outcome Conclusion Design Solution Next steps Paul Reali • CyberSkills, Inc.
  15. 15. White Hat Thinking Neutral, objective information Facts & figures Questions: what do we know, what don’t we know, what do we need to know Excludes opinions, hunches, judgements Removes feelings & impressions Two tiers of facts • Believed Facts • Checked Facts Paul Reali • CyberSkills, Inc.
  16. 16. Red Hat Thinking Emotions & feelings Hunches, intuitions, impressions Doesn’t have to be logical or consistent No justifications, reasons or basis All decisions are emotional in the end Paul Reali • CyberSkills, Inc.
  17. 17. Yellow Hat Thinking Positive & speculative Positive thinking, optimism, opportunity Benefits Best-case scenarios Exploration Paul Reali • CyberSkills, Inc.
  18. 18. Green Hat Thinking New ideas, concepts, perceptions Deliberate creation of new ideas Alternatives and more alternatives New approaches to problems Creative & lateral thinking Paul Reali • CyberSkills, Inc.
  19. 19. Black Hat Thinking Cautious and careful Logical negative – why it won’t work Critical judgement, pessimistic view Separates logical negative from emotional Focus on errors, evidence, conclusions Logical & truthful, but not necessarily fair Paul Reali • CyberSkills, Inc.
  20. 20. Six hats summaryBlue: control & organization of thinkingWhite: objective facts & figuresRed: emotions & feelingsYellow: hope, positive & speculativeGreen: creativity, ideas & lateral thinkingBlack: cautious & careful Paul Reali • CyberSkills, Inc.
  21. 21. Asking the right question We can’t get the right answer if we ask the wrong question Crucial blue hat skill One technique: five whys Paul Reali • CyberSkills, Inc.
  22. 22. Creative Problem SolvingPaul Reali • CyberSkills, Inc.
  23. 23. “Traditional” CPS Mess-finding Data-finding Problem-finding Idea-finding Solution-finding Acceptance-finding Paul Reali • CyberSkills, Inc.
  24. 24. Common idea-finding methods Brainstorming Mind Maps Free association Freewriting Incubation Paul Reali • CyberSkills, Inc.
  25. 25. Six hats & problem solving A more deliberate process than CPS Like CPS, uses creativity (green hat) Unlike CPS, provides a mechanism for evaluating ideas & making decisions Paul Reali • CyberSkills, Inc.
  26. 26. Hypothetical problem solving program using the hats - 1 Blue hat • Organize the process Red hat • Emotional issues & feelings White hat • What do we know, need to know Yellow hat • Proposals & suggestions; what ifs, why nots Paul Reali • CyberSkills, Inc.
  27. 27. Hypothetical problem solving program using the hats - 2 Blue hat • Focus on the areas that need new ideas Green hat • Generate new ideas & concepts Blue hat • Organize ideas & process for evaluation White, yellow & green hats • Constructive thinking Paul Reali • CyberSkills, Inc.
  28. 28. Hypothetical problem solving program using the hats - 3 Yellow hat • Positive assessment of viable alternatives Black hat • Screening for impossible, unusable • Challenge the alternatives Yellow & green hats • Overcome objections, correct faults, remove weaknesses, solve problems Black hat • Further scrutiny; point out risks, dangers Paul Reali • CyberSkills, Inc.
  29. 29. Hypothetical problem solving program using the hats - 4 Blue hat • Overview of achievements so far • Organize choice of route Red hat • Express feelings about the choices Yellow & black hats • Looking for the best alternative Blue hat • Strategy for implementation Paul Reali • CyberSkills, Inc.
  30. 30. Want to learn more? Workshops by Paul Reali • CyberSkills, Inc. • 336.774.1411 • www.cyberskills.com or www.omniskills.com • preali@cyberskills.com Lateral Thinking, deBono’s Thinking Course, and other books by Edward deBono Paul Reali • CyberSkills, Inc.

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