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Burglars see it other way, BVRG Burson-Marsteller, LT
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Burglars see it other way, BVRG Burson-Marsteller, LT


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Baltic PR Awards 2010 …

Baltic PR Awards 2010
Since 2005 Baltic PR Awards is an annual contest to promote professionalism, effectiveness and high ethical standards within the public relations industry in the Baltic countries, as well as share knowledge and experience among both in-house and consultancy PR professionals.

Published in: Business, Economy & Finance

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  • 1. Burglars see it other way PR Campaign Overview
  • 2. Short campaign description
    • Client: Lietuvos Draudimas (part of RSA Insurance Group) - leader of Lithuanian insurance market.
    • Problems: the low level of insured households and insufficient media attention to the thefts problem.
  • 3. Aim and objectives
    • Aim of the campaign: A tract the national media attention to theft from households problem and to raise the number of insured households.
    • Objectives:
    • 1) To raise public awareness and understanding on vulnerability of homes in relation to burglary, break-in and theft;
    • 2) To position Lietuvos Draudimas as the leading expert in the property insurance market;
    • 3) To strengthen Lietuvos Draudimas image in the social responsibility area (Communities).
  • 4. Creative solution
    • Look at the thefts problem from the other side : conducting the survey of convicts in case to get information about the best ways to protect private households.
  • 5. Partners
    • This survey was possible due to the kind cooperation between our partners:
    Lithuania Prison Department Under the Ministry of Justice TNS Gallup market research company Lietuvos draudimas experts
  • 6. Implementation strategy
    • To achieve the objectives, the campaign implementation strategy was split into several steps, such as:
    • 1) Identification of key audiences;
    • 2) Preparation of the survey;
    • 3) Execution of the survey;
    • 4) Results presentation.
  • 7. Research work done during the campaign
    • The research work was split into two parts:
    • 1) External communication audit.
    • 2) Anonymous survey of 386 convicts from different correction houses, prisons and inspectorates.
  • 8. Moments from the survey in the prison…
  • 9. Results
    • There are two types of results:
    • 1) Problem coverage in the media.
    • 2) The rise in the sales level.
  • 10. Results: media coverage
    • TV: The results were presented in the national TV channel (LRT) main news programme (Panorama);
    • Press: According to Cision Lithuania, 7 major articles with comments from Lietuvos draudimas appeared in the 6 national dailies (Respublika, Lietuvos rytas (2 different articles), Verslo Žinios, Valstiečių laikraštis, Vilniaus diena, Kauno diena);
    • Internet: Articles including the facts from survey report was presented in 15 news portals, such as,, as well as in number of blogs and web magazines
    • OTS: BVRG Burson-Marsteller media monitoring revealed that, the readership generated by campaign were 5, 28 million contacts (OTS; including press, TV and internet).
  • 11. Results: media coverage
  • 12. Results: sales
    • The PR campaign “Burglars see it the other way” contributed to the Lietuvos draudimas home insurance products sales rise by 36,7 % in October 2009 and increased by 44,3% in November, 2009 (on year-to-year basis, compared to November, 2009).
    • Lietuvos Draudimas were also strongly re-affirmed in Lithuanian media as leading opinion experts in the non-life insurance segment.
  • 13. Maestro Donatas Katkus presented survey results…
  • 14.
    • Šarūnas Girdėnas
    • BVRG Burson-Marsteller
    • M ėsinių st. 5/2
    • Vilnius, Lithuania
    • T: +370 5 215 33 77
    • [email_address]
    For more information please contact.. Ernesta Dapkienė Public relations officer Lietuvos draudimas J. Basanavičiaus st. 12 Vilnius, Lithuania T: +370 5 268 63 31 Ernesta.dapkiene
  • 15. Thank You!