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  • Expectations of my children is that all screens are touch. Moot point as to whether that’s learned from observing parents, or an innate response – reality for them is that it is expected.http://mmitii.mattballantine.com/2012/03/21/touch-expectations/
  • Gap between where my kids are at and them entering the employment market is about 20 years. That’s about the same length of time that I’ve been in the workplace. When I started:No common Internet (www was only 2 years old)Windows 3.1/DOS – CD ROMs and their content was the newest thingEmail at work – but internal only (the dangers of inter-organisational communication)Phones were things connected to a wireDiaries were paper basedProcesses automation was something associated with manufacturing, not knowledge workWhat will the future be like for them entering the market? Who knows…http://mmitii.mattballantine.com/2011/08/08/the-battlelines-of-consumerisation/
  • http://mmitii.mattballantine.com/2012/01/26/a-green-field-it-function/
  • http://mmitii.mattballantine.com/2012/02/13/motivating-through-games/http://mmitii.mattballantine.com/2012/02/20/positive-reinforcement-and-business-systems/http://mmitii.mattballantine.com/2012/02/14/skinner-the-art-of-motivation/http://mmitii.mattballantine.com/2012/02/22/theory-x-theory-y-and-the-strange-case-of-the-expenses-system/
  • http://mmitii.mattballantine.com/2012/03/27/avoiding-stupider-faster/
  • http://mmitii.mattballantine.com/2010/06/30/managing-the-client-experience/http://mmitii.mattballantine.com/2010/07/01/implementing-the-client-experience-model/http://mmitii.mattballantine.com/2010/07/14/lowering-expectations/
  • http://mmitii.mattballantine.com/2012/04/04/apis-everywhere/http://mmitii.mattballantine.com/2012/02/24/chief-playfulness-officer/http://mmitii.mattballantine.com/2012/01/24/when-is-an-it-strategy-a-business-strategy/

Spring ITDF Presentation Presentation Transcript

  • 1. People-centric ITMatt BallantineLead Technology Evangelist, Microsoft@ballantine70 http://mmitii.mattballantine.com/
  • 2. AgendaScene settingGreen field thinking5 practical approaches
  • 3. The expectations of youth
  • 4. The future workforce
  • 5. It’s already happened
  • 6. Green field thinking
  • 7. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling
  • 8. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling
  • 9. Simple rewards
  • 10. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling
  • 11. The dangers of agility Agile illustration
  • 12. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling
  • 13. Promise beforehandPromise before
  • 14. Perception during
  • 15. Proof afterwards Proof afterwards
  • 16. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling
  • 17. Facilitating ideas
  • 18. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling
  • 19. Counselling illustrationThe trusted advisor
  • 20. 5 practical approachesPositive reinforcementAvoiding “stupider, faster”Providing a serviceFostering innovationTowards counselling@ballantine70http://mmitii.mattballantine.com/