TxLA 12 easing staff into new technology
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From Texas Library Association 2012 conference program: Libraries are being inundated with new ...

From Texas Library Association 2012 conference program: Libraries are being inundated with new
technologies every day, but not every staff
member is an early adapter. How can leaders engineer a peaceful transition? Learn some management tips from a 2010 Library Journal
Mover and Shaker.

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  • http://farm1.static.flickr.com/98/257909835_92e8f709a0_b.jpg Today were are going puddle deep into easing staff into new technologies. This could easily be an entire day presentation/learning opportunity.
  • So I am not going to go into great detail of many of the things I will touch on today. These tips and explanations are just the tip of the iceberg
  • This is not as hard as it may seem. Today’s class is to give you a brief introduction to how to train and how to train technology. first you have to know some stuff. The second thing you will need to do is to … http://www.flickr.com/photos/johnmcnicholas/4641368685/sizes/o/in/photostream/
  • First a word about change. You have been through some technological changes in the last few years First
  • Library staff have to understand and accept this as the new reality and that is capital HARD. this quote from Alvin Toffler, truly sums up the role of the trainer in today’s marketplace of ideas.
  • Your staff may be a blend of digital natives and digital immigrants. Natives are used to technology as the norm. Help your immigrants understand that technology is all around them... If you can, put it in their hand.....starting with the....
  • They are used to handling technology. BOOKS ARE TECHNOLOGY. Information is stored and retrieved.
  • Yes, the bard is akin to technology. You cannot know all of technology. Even though some staff think they should know it all. YOU CANNOT DO THIS. Just like you cannot know Every word of Shakespeare You look it up. Same with technology.
  • http://farm3.static.flickr.com/2768/4175299981_614e7d9dc5_b.jpg Do you know what your staff would like to learn? How they want to learn? Why they want to learnb?
  • Bring in someone from the outside. A nearby system, Amigos, WebJunction, ALAMO AREA LIBRARY SYSTEM BIG COUNTRY LIBRARY SYSTEM, CENTRAL TEXAS LIBRARY SYSTEM, INC, Harrington Library HOUSTON AREA LIBRARY SYSTEM, NORTH TEXAS LIBRARY PARTNERS, NORTHEAST TEXAS LIBRARY SYSTEM, TEXAS TRANS-PECOS LIBRARY SYSTEM, WEST TEXAS LIBRARY SYSTEM
  • Stop chasing perfection. Failure is OK. That spirit must be at the heart of any technology training.
  • Ducks in a row
  • Cross department, branch, system, regional teams can work miracles. Working together normally brings out a better result than one person trying to organize the whole shebang. Not to say that someone is not in charge, but a strong group working together will make for a better product.
  • http://www.flickr.com/photos/foxtongue/1374499/sizes/m/in/photostream/ Social learning is NOT new Your staff should be forced to work with each other to do some or all of the learning activities. This will create a closer working community. Round up some prizes to make it social competitive and..let your staff get their hands dirty together. ..
  • On Southwest's infilght magazine there is a large article about PLAY and its importance to physical and emotional health. Play is also very important when teaching technology My wive plays pinochle and is using that to learn about the iPad.
  • I talk the talk and walk the walk. My co trainer and I were dressed like this even for the 8 am group. 8 am is a nice time to be awake but not always the best time to learn. Wear silly hats/clothes/
  • Anyone know what is the first thing you do when you decide to run a marathon? TELL SOMEONE. Goals are accountability. Technology learning can be folded into employee goals or job descriptions.
  • Picture of jane eikhoff at tech fair. At the time of our technology fair 5 years ago, Jane was our associate director and main senior management driver of our tech fair.
  • Part of making training and learning part of work is to help folks by cross training for public service desk coverage and sometimes paying temporary staff to work with the public to free your staff to attend trainings
  • When folks are dealing with new technology and are afraid to touch anything. Clear direction are a MUST.
  • Sometimes the nay sayers ARE RIGHT. When we did before it WAS poorly organized. Or didn't work. Bring them in and make them part of the process. Not all of them mind you but it is good to have a balance of skepticism about any project. You need people to help you see other points of view. They must be SOLD on the importance of the project....
  • All of these books, the Technology Training In Libraries. Accidental Technology Trainer, 12 habits of successful training and Workplace learning and leadership have content relevant to working with reluctant staff.
  • Library staff have to understand and accept this as the new reality and that is capital HARD. this quote from Alvin Toffler, truly sums up the role of the trainer in today’s marketplace of ideas.

TxLA 12 easing staff into new technology Presentation Transcript

  • 1. easing staff into newtechnologies texas library association annual conference april 19th, 2012
  • 2. Maurice Coleman All images used with permission @baldgeekinmd mauricedcoleman@gmail.com
  • 3. "The illiterate of the 21st century will not bethose who cannot read and write, but thosewho cannot learn, unlearn, and relearn." Alvin Toffler, Rethinking the Future
  • 4. native v.learned
  • 5. Books=Technology
  • 6. Tech = Shakespeare
  • 7. assess and evaluate
  • 8. allthingswill atake lot of this
  • 9. you profit incannot your own You cannot be a profit inbe land your own landa
  • 10. failure=learning
  • 11. makeitorganized
  • 12. makeitcollaborative
  • 13. make it social
  • 14. make it fun
  • 15. goals=accountability
  • 16. lead byexample
  • 17. make it
  • 18. give clear directions Thanks to Overdue Media - @billba and @ambuam for permission
  • 19. convert naysayers
  • 20. Say Yes to Yes
  • 21. Lead By Example
  • 22. Be the changeThanks to Dave Kellett for permission @davekellett
  • 23. "The illiterate of the 21stcentury will not be those whocannot read and write, butthose who cannot learn,unlearn, and relearn." Alvin Toffler, Rethinking the Future
  • 24. Maurice Coleman All images used with permission @baldgeekinmd mauricedcoleman@gmail.com