Staff Tech Training 20 minute version
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Our Staff Tech Training presentation from CIL2008 on how to engage your staff about technology while having a good time.

Our Staff Tech Training presentation from CIL2008 on how to engage your staff about technology while having a good time.
Slightly shorter than the other version of this presentation

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  • Announce where slides are in the program book for the Conference. If you don’t do paper, just go to my blog and there will be a slideshare of the presentation up there.

Staff Tech Training 20 minute version Presentation Transcript

  • 1. Technology Training for Library Staff: Computers In Libraries 2008 Learning Track Session D302 Creativity Works!!
  • 2. Creating A Technology Petting “Zoo” Facilitating a “learning-by- play” environment for effective technology training Wednesday April 9 th , 2008
  • 3. Presented by: Annette Gaskins, Technical Resources Librarian Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 [email_address]
  • 4. Presented by: Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 http://baldgeek.wordpress.com im/twitter: baldgeekinmd
  • 5. Links
    • http://hcpltechfair.blogspot.com
    • Links to HCPL 23 things blogs here.
    • On Flickr: baldgeekinmd
    • Maurice’s blog : http://baldgeek.wordpress.com
    • Best Buy http://www.bestbuy.com
    • Circuit City http://www.circuitcity.com
    @TheLiB:
  • 6. About our system Over 1 mil. Volumes 11 Branches/Two Service Vehicles Almost 4 mil circ Amish, Rural, Farm, Suburban and Urban patrons. For FY 07
  • 7. Why Petting Zoo? YA Comm . Staff Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo
  • 8. First Steps..
    • Get organized & Get help
    • Get buy-in & Get excited
    • Use the Tools
  • 9. Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source IM/Myspace – Reference Blogging – Expert Knowledge MP3’s/IPods – Patron Use (Audiobooks)
  • 10. First Step – Support
      • Visible Support from Top
      • Realistic Scheduling around Fair
      • Financial Support
  • 11. Taking Shape – Timing
    • Hey, we open late on Wednesdays
    • One hour lecture- two hour lab
    • Class of 36
    • 6/6/20 and overlap
    • Be aware of time
  • 12. Taking Shape – People
    • Two For The Show/Two Trainers (at least)
    • Station Masters & Host/Hostesses
    • Station Staff
    • Geek and Facility Support
    • Partnership with Big Box Store
  • 13. Taking Shape – Finding People
    • Early Adopters
    • “ Techie Types” at all levels
    • Pages/Teen/Younger Adult Staff
    • Staff with kids and teens
    • Trainers in the system
    • The Curious Learner
  • 14. Taking Shape - Space Adequate size and parking Space to move and hear Electronic Infrastructure Good flow
  • 15.  
  • 16.  
  • 17. Preparation - Equipment
      • Computers/Keyboards/Mice
      • Projectors/ Projection Surfaces
      • Cords /Cables /Connections
      • Do a DRY RUN!
      • Label, Label, Label
  • 18.  
  • 19. Preparation – People
        • Overlap/Breaks / Lunch
        • Minimum/maximum numbers
        • Team skills and personalities
        • Communicate again and again
        • The luxury of the floater
  • 20. Running the Fair – One Practice and practice some more Do a Full Scale Dry Run Plenty of equipment is good Sign, Sign, everywhere a sign Patience is a virtue HAVE FUN!!!
  • 21. Running the Fair – Two The other shoe will drop & Learn to let go Troubleshooters Identified Tell the people where to go. Tell the people how to get there. Tell them what to do when they get there.
  • 22. Potholes Change in Technology Equipment and Connections Presenters comfort
  • 23. Really Big Observation
    • The gaming station drew a lot of interest because it was more fun and exciting, and it served as a break from all the “serious stuff.”
    • People occasionally needed to be herded along to the next stop.
  • 24. Observations
    • Keep people moving
    • Blog as you go
    • You can’t please all the people all the time
    • Handouts
  • 25. More Observations
    • Document the Zoo
    • Blog
    • Photograph
    • Survey
    • Anecdotal
  • 26. Expected Outcomes Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Relate to staff at all levels. Emphasize key concepts.
  • 27. Results and Outcomes
    • New project? New Wiki!
    • del.icio.us at the Reference Desk!
    • Photo sharing done regularly.
    • Blogging for work and personal use.
  • 28. Results and Outcomes
    • Staff got a break from usual routines.
    • Staff got to bond through play.
    • Added new technologies to orientation.
    • Library has a number of active blogs.
    • Higher number of signups for 23 Things.
  • 29. Results and Outcomes
    • Staff can truly engage patrons about new technology.
    • System commitment to using “learning though play”models in other training.
    • Commitment to “near future” continued learning about new technologies.
  • 30. Links
    • http://hcpltechfair.blogspot.com
    • Links to HCPL 23 things blogs here.
    • On Flickr: baldgeekinmd
    • Maurice’s blog : http://baldgeek.wordpress.com
    • Best Buy http://www.bestbuy.com
    • Circuit City http://www.circuitcity.com
    @TheLiB:
  • 31. A Taste of the Fair: You too went to the Zoo..
  • 32.  
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  • 39. This video is on my youtube channel -- baldgeekinmd
  • 40. This video is on my youtube channel -- baldgeekinmd
  • 41.  
  • 42. Links
    • http://hcpltechfair.blogspot.com
    • Links to HCPL 23 things blogs here.
    • On Flickr: baldgeekinmd
    • Maurice’s blog : http://baldgeek.wordpress.com
    • Best Buy http://www.bestbuy.com
    • Circuit City http://www.circuitcity.com
  • 43. Thank you for coming Do you have any questions?