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Creating A Technology  Petting “Zoo” Facilitating  a “learning-by- play” environment for effective technology training  Ma...
Presented by:   Annette Gaskins,  Technical Resources Librarian  Harford Co. Public Library 1221 A Brass Mill Road, Belcam...
Presented by:   Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 htt...
Links <ul><li>http://hcpltechfair.blogspot.com </li></ul><ul><li>Links to HCPL 23 things blogs here.  </li></ul><ul><li>On...
About our system Over 1 mil. Volumes 11 Branches/Two  Service Vehicles Almost 4 mil circ Amish, Rural, Farm,  Suburban and...
What region are you from?
Why Petting Zoo?   YA Comm . Staff  Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo
First Steps.. <ul><li>Get organized & Get help  </li></ul><ul><li>Get buy-in & Get excited  </li></ul><ul><li>Use the Tool...
Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source  IM/Myspace – ...
Which technologies would you use in your region?
First Step – Support   <ul><ul><li>Visible Support from Top </li></ul></ul><ul><ul><li>Realistic Scheduling around Fair  <...
Taking Shape – Timing  <ul><li>Hey, we open late on Wednesdays </li></ul><ul><li>One hour lecture- two hour lab </li></ul>...
Taking Shape – People  <ul><li>Two For The Show/Two Trainers  (at least) </li></ul><ul><li>Station Masters  & Host/Hostess...
Taking Shape – Finding People   <ul><li>Early Adopters </li></ul><ul><li>“ Techie Types” at all levels </li></ul><ul><li>P...
Can you think of the folks in your system that fit these categories?
Taking Shape - Space Adequate size and parking Space to move and hear  Electronic Infrastructure Good flow
 
 
Preparation - Equipment <ul><ul><li>Computers/Keyboards/Mice </li></ul></ul><ul><ul><li>Projectors/ Projection Surfaces </...
 
Preparation – People  <ul><ul><ul><li>Overlap/Breaks / Lunch </li></ul></ul></ul><ul><ul><ul><li>Minimum/maximum numbers  ...
Running the Fair – One Practice and practice some more Do a Full Scale Dry Run  Plenty of equipment is good Sign, Sign, ev...
Running the Fair – Two  The other shoe will drop &  Learn to let go  Troubleshooters Identified  Tell the people where to ...
Potholes Change in Technology Equipment and Connections  Presenters comfort
Really Big Observation <ul><li>The gaming station drew a lot of interest because it was more fun and exciting, and it serv...
Observations <ul><li>Keep people moving </li></ul><ul><li>Blog as you go </li></ul><ul><li>You can’t please all the people...
Document the Zoo <ul><li>Blog </li></ul><ul><li>Photograph </li></ul><ul><li>Survey </li></ul><ul><li>Anecdotal </li></ul>
http://hcpltechfair.blogspot.com
Expected  Outcomes  Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Rela...
Results and Outcomes <ul><li>New project?  New Wiki! </li></ul><ul><li>del.icio.us at the Reference Desk! </li></ul><ul><l...
Results and Outcomes <ul><li>Staff got a break from usual routines.  </li></ul><ul><li>Staff got to bond through play. </l...
Results and Outcomes  <ul><li>Staff can truly engage patrons about new technology.  </li></ul><ul><li>System commitment to...
Now, do you think you are ready to do a technology “petting zoo”?
A Taste of the Fair: You too went to the Zoo..
 
 
 
 
 
 
 
 
This video is on my youtube channel  -- baldgeekinmd
This video is on my youtube channel  -- baldgeekinmd
Thank you for coming   Do you have any questions?
Links <ul><li>http://hcpltechfair.blogspot.com </li></ul><ul><li>Links to HCPL 23 things blogs here.  </li></ul><ul><li>On...
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Maryland Library Association 2008 Conference Creating a Technology Petting Zoo

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Technology Training For Library Staff: Creating a Technology Petting Zoo.
Presented at the Maryland Library Association Annual Live and Virtual Conferences

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  • Transcript of "Maryland Library Association 2008 Conference Creating a Technology Petting Zoo"

    1. 1. Creating A Technology Petting “Zoo” Facilitating a “learning-by- play” environment for effective technology training Maryland Library Association Virtual and Live Conference May 2008
    2. 2. Presented by: Annette Gaskins, Technical Resources Librarian Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 [email_address]
    3. 3. Presented by: Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 http://baldgeek.wordpress.com im/twitter: baldgeekinmd
    4. 4. Links <ul><li>http://hcpltechfair.blogspot.com </li></ul><ul><li>Links to HCPL 23 things blogs here. </li></ul><ul><li>On Flickr: baldgeekinmd </li></ul><ul><li>Maurice’s blog : http://baldgeek.wordpress.com </li></ul><ul><li>Best Buy http://www.bestbuy.com </li></ul><ul><li>Circuit City http://www.circuitcity.com </li></ul>
    5. 5. About our system Over 1 mil. Volumes 11 Branches/Two Service Vehicles Almost 4 mil circ Amish, Rural, Farm, Suburban and Urban patrons. For FY 07
    6. 6. What region are you from?
    7. 7. Why Petting Zoo? YA Comm . Staff Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo
    8. 8. First Steps.. <ul><li>Get organized & Get help </li></ul><ul><li>Get buy-in & Get excited </li></ul><ul><li>Use the Tools </li></ul>
    9. 9. Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source IM/Myspace – Reference Blogging – Expert Knowledge MP3’s/IPods – Patron Use (Audiobooks)
    10. 10. Which technologies would you use in your region?
    11. 11. First Step – Support <ul><ul><li>Visible Support from Top </li></ul></ul><ul><ul><li>Realistic Scheduling around Fair </li></ul></ul><ul><ul><li>Financial Support </li></ul></ul>
    12. 12. Taking Shape – Timing <ul><li>Hey, we open late on Wednesdays </li></ul><ul><li>One hour lecture- two hour lab </li></ul><ul><li>Class of 36 </li></ul><ul><li>6/6/20 and overlap </li></ul><ul><li>Be aware of time </li></ul>
    13. 13. Taking Shape – People <ul><li>Two For The Show/Two Trainers  (at least) </li></ul><ul><li>Station Masters & Host/Hostesses </li></ul><ul><li>Station Staff </li></ul><ul><li>Geek and Facility Support </li></ul><ul><li>Partnership with Big Box Store </li></ul>
    14. 14. Taking Shape – Finding People <ul><li>Early Adopters </li></ul><ul><li>“ Techie Types” at all levels </li></ul><ul><li>Pages/Teen/Younger Adult Staff </li></ul><ul><li>Staff with kids and teens </li></ul><ul><li>Trainers in the system </li></ul><ul><li>The Curious Learner </li></ul>
    15. 15. Can you think of the folks in your system that fit these categories?
    16. 16. Taking Shape - Space Adequate size and parking Space to move and hear Electronic Infrastructure Good flow
    17. 19. Preparation - Equipment <ul><ul><li>Computers/Keyboards/Mice </li></ul></ul><ul><ul><li>Projectors/ Projection Surfaces </li></ul></ul><ul><ul><li>Cords /Cables /Connections </li></ul></ul><ul><ul><li>Do a DRY RUN! </li></ul></ul><ul><ul><li>Label, Label, Label </li></ul></ul>
    18. 21. Preparation – People <ul><ul><ul><li>Overlap/Breaks / Lunch </li></ul></ul></ul><ul><ul><ul><li>Minimum/maximum numbers </li></ul></ul></ul><ul><ul><ul><li>Team skills and personalities </li></ul></ul></ul><ul><ul><ul><li>Communicate again and again </li></ul></ul></ul><ul><ul><ul><li>The luxury of the floater </li></ul></ul></ul>
    19. 22. Running the Fair – One Practice and practice some more Do a Full Scale Dry Run Plenty of equipment is good Sign, Sign, everywhere a sign Patience is a virtue HAVE FUN!!!
    20. 23. Running the Fair – Two The other shoe will drop & Learn to let go Troubleshooters Identified Tell the people where to go. Tell the people how to get there. Tell them what to do when they get there.
    21. 24. Potholes Change in Technology Equipment and Connections Presenters comfort
    22. 25. Really Big Observation <ul><li>The gaming station drew a lot of interest because it was more fun and exciting, and it served as a break from all the “serious stuff.” </li></ul><ul><li>People occasionally needed to be herded along to the next stop. </li></ul>
    23. 26. Observations <ul><li>Keep people moving </li></ul><ul><li>Blog as you go </li></ul><ul><li>You can’t please all the people all the time </li></ul><ul><li>Handouts </li></ul>
    24. 27. Document the Zoo <ul><li>Blog </li></ul><ul><li>Photograph </li></ul><ul><li>Survey </li></ul><ul><li>Anecdotal </li></ul>
    25. 28. http://hcpltechfair.blogspot.com
    26. 29. Expected Outcomes Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Relate to staff at all levels. Emphasize key concepts.
    27. 30. Results and Outcomes <ul><li>New project? New Wiki! </li></ul><ul><li>del.icio.us at the Reference Desk! </li></ul><ul><li>Photo sharing done regularly. </li></ul><ul><li>Blogging for work and personal use. </li></ul>
    28. 31. Results and Outcomes <ul><li>Staff got a break from usual routines. </li></ul><ul><li>Staff got to bond through play. </li></ul><ul><li>Added new technologies to orientation. </li></ul><ul><li>Library has a number of active blogs. </li></ul><ul><li>Higher number of signups for 23 Things. </li></ul>
    29. 32. Results and Outcomes <ul><li>Staff can truly engage patrons about new technology. </li></ul><ul><li>System commitment to using “learning though play”models in other training. </li></ul><ul><li>Commitment to “near future” continued learning about new technologies. </li></ul>
    30. 33. Now, do you think you are ready to do a technology “petting zoo”?
    31. 34. A Taste of the Fair: You too went to the Zoo..
    32. 43. This video is on my youtube channel -- baldgeekinmd
    33. 44. This video is on my youtube channel -- baldgeekinmd
    34. 45. Thank you for coming Do you have any questions?
    35. 46. Links <ul><li>http://hcpltechfair.blogspot.com </li></ul><ul><li>Links to HCPL 23 things blogs here. </li></ul><ul><li>On Flickr: baldgeekinmd </li></ul><ul><li>Maurice’s blog : http://baldgeek.wordpress.com </li></ul><ul><li>Best Buy http://www.bestbuy.com </li></ul><ul><li>Circuit City http://www.circuitcity.com </li></ul>
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