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Maryland Library Association 2008 Conference Creating a Technology Petting Zoo
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Maryland Library Association 2008 Conference Creating a Technology Petting Zoo

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Technology Training For Library Staff: Creating a Technology Petting Zoo. …

Technology Training For Library Staff: Creating a Technology Petting Zoo.
Presented at the Maryland Library Association Annual Live and Virtual Conferences

Published in: Technology, Education

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    • 1. Creating A Technology Petting “Zoo” Facilitating a “learning-by- play” environment for effective technology training Maryland Library Association Virtual and Live Conference May 2008
    • 2. Presented by: Annette Gaskins, Technical Resources Librarian Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 [email_address]
    • 3. Presented by: Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 http://baldgeek.wordpress.com im/twitter: baldgeekinmd
    • 4. Links
      • http://hcpltechfair.blogspot.com
      • Links to HCPL 23 things blogs here.
      • On Flickr: baldgeekinmd
      • Maurice’s blog : http://baldgeek.wordpress.com
      • Best Buy http://www.bestbuy.com
      • Circuit City http://www.circuitcity.com
    • 5. About our system Over 1 mil. Volumes 11 Branches/Two Service Vehicles Almost 4 mil circ Amish, Rural, Farm, Suburban and Urban patrons. For FY 07
    • 6. What region are you from?
    • 7. Why Petting Zoo? YA Comm . Staff Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo
    • 8. First Steps..
      • Get organized & Get help
      • Get buy-in & Get excited
      • Use the Tools
    • 9. Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source IM/Myspace – Reference Blogging – Expert Knowledge MP3’s/IPods – Patron Use (Audiobooks)
    • 10. Which technologies would you use in your region?
    • 11. First Step – Support
        • Visible Support from Top
        • Realistic Scheduling around Fair
        • Financial Support
    • 12. Taking Shape – Timing
      • Hey, we open late on Wednesdays
      • One hour lecture- two hour lab
      • Class of 36
      • 6/6/20 and overlap
      • Be aware of time
    • 13. Taking Shape – People
      • Two For The Show/Two Trainers  (at least)
      • Station Masters & Host/Hostesses
      • Station Staff
      • Geek and Facility Support
      • Partnership with Big Box Store
    • 14. Taking Shape – Finding People
      • Early Adopters
      • “ Techie Types” at all levels
      • Pages/Teen/Younger Adult Staff
      • Staff with kids and teens
      • Trainers in the system
      • The Curious Learner
    • 15. Can you think of the folks in your system that fit these categories?
    • 16. Taking Shape - Space Adequate size and parking Space to move and hear Electronic Infrastructure Good flow
    • 17.  
    • 18.  
    • 19. Preparation - Equipment
        • Computers/Keyboards/Mice
        • Projectors/ Projection Surfaces
        • Cords /Cables /Connections
        • Do a DRY RUN!
        • Label, Label, Label
    • 20.  
    • 21. Preparation – People
          • Overlap/Breaks / Lunch
          • Minimum/maximum numbers
          • Team skills and personalities
          • Communicate again and again
          • The luxury of the floater
    • 22. Running the Fair – One Practice and practice some more Do a Full Scale Dry Run Plenty of equipment is good Sign, Sign, everywhere a sign Patience is a virtue HAVE FUN!!!
    • 23. Running the Fair – Two The other shoe will drop & Learn to let go Troubleshooters Identified Tell the people where to go. Tell the people how to get there. Tell them what to do when they get there.
    • 24. Potholes Change in Technology Equipment and Connections Presenters comfort
    • 25. Really Big Observation
      • The gaming station drew a lot of interest because it was more fun and exciting, and it served as a break from all the “serious stuff.”
      • People occasionally needed to be herded along to the next stop.
    • 26. Observations
      • Keep people moving
      • Blog as you go
      • You can’t please all the people all the time
      • Handouts
    • 27. Document the Zoo
      • Blog
      • Photograph
      • Survey
      • Anecdotal
    • 28. http://hcpltechfair.blogspot.com
    • 29. Expected Outcomes Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Relate to staff at all levels. Emphasize key concepts.
    • 30. Results and Outcomes
      • New project? New Wiki!
      • del.icio.us at the Reference Desk!
      • Photo sharing done regularly.
      • Blogging for work and personal use.
    • 31. Results and Outcomes
      • Staff got a break from usual routines.
      • Staff got to bond through play.
      • Added new technologies to orientation.
      • Library has a number of active blogs.
      • Higher number of signups for 23 Things.
    • 32. Results and Outcomes
      • Staff can truly engage patrons about new technology.
      • System commitment to using “learning though play”models in other training.
      • Commitment to “near future” continued learning about new technologies.
    • 33. Now, do you think you are ready to do a technology “petting zoo”?
    • 34. A Taste of the Fair: You too went to the Zoo..
    • 35.  
    • 36.  
    • 37.  
    • 38.  
    • 39.  
    • 40.  
    • 41.  
    • 42.  
    • 43. This video is on my youtube channel -- baldgeekinmd
    • 44. This video is on my youtube channel -- baldgeekinmd
    • 45. Thank you for coming Do you have any questions?
    • 46. Links
      • http://hcpltechfair.blogspot.com
      • Links to HCPL 23 things blogs here.
      • On Flickr: baldgeekinmd
      • Maurice’s blog : http://baldgeek.wordpress.com
      • Best Buy http://www.bestbuy.com
      • Circuit City http://www.circuitcity.com