Maryland Library Association 2008 Conference Creating a Technology Petting Zoo
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Maryland Library Association 2008 Conference Creating a Technology Petting Zoo

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Technology Training For Library Staff: Creating a Technology Petting Zoo.

Technology Training For Library Staff: Creating a Technology Petting Zoo.
Presented at the Maryland Library Association Annual Live and Virtual Conferences

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Maryland Library Association 2008 Conference Creating a Technology Petting Zoo Maryland Library Association 2008 Conference Creating a Technology Petting Zoo Presentation Transcript

  • Creating A Technology Petting “Zoo” Facilitating a “learning-by- play” environment for effective technology training Maryland Library Association Virtual and Live Conference May 2008
  • Presented by: Annette Gaskins, Technical Resources Librarian Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 [email_address]
  • Presented by: Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 http://baldgeek.wordpress.com im/twitter: baldgeekinmd
  • Links
    • http://hcpltechfair.blogspot.com
    • Links to HCPL 23 things blogs here.
    • On Flickr: baldgeekinmd
    • Maurice’s blog : http://baldgeek.wordpress.com
    • Best Buy http://www.bestbuy.com
    • Circuit City http://www.circuitcity.com
  • About our system Over 1 mil. Volumes 11 Branches/Two Service Vehicles Almost 4 mil circ Amish, Rural, Farm, Suburban and Urban patrons. For FY 07
  • What region are you from?
  • Why Petting Zoo? YA Comm . Staff Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo
  • First Steps..
    • Get organized & Get help
    • Get buy-in & Get excited
    • Use the Tools
  • Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source IM/Myspace – Reference Blogging – Expert Knowledge MP3’s/IPods – Patron Use (Audiobooks)
  • Which technologies would you use in your region?
  • First Step – Support
      • Visible Support from Top
      • Realistic Scheduling around Fair
      • Financial Support
  • Taking Shape – Timing
    • Hey, we open late on Wednesdays
    • One hour lecture- two hour lab
    • Class of 36
    • 6/6/20 and overlap
    • Be aware of time
  • Taking Shape – People
    • Two For The Show/Two Trainers  (at least)
    • Station Masters & Host/Hostesses
    • Station Staff
    • Geek and Facility Support
    • Partnership with Big Box Store
  • Taking Shape – Finding People
    • Early Adopters
    • “ Techie Types” at all levels
    • Pages/Teen/Younger Adult Staff
    • Staff with kids and teens
    • Trainers in the system
    • The Curious Learner
  • Can you think of the folks in your system that fit these categories?
  • Taking Shape - Space Adequate size and parking Space to move and hear Electronic Infrastructure Good flow
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  • Preparation - Equipment
      • Computers/Keyboards/Mice
      • Projectors/ Projection Surfaces
      • Cords /Cables /Connections
      • Do a DRY RUN!
      • Label, Label, Label
  •  
  • Preparation – People
        • Overlap/Breaks / Lunch
        • Minimum/maximum numbers
        • Team skills and personalities
        • Communicate again and again
        • The luxury of the floater
  • Running the Fair – One Practice and practice some more Do a Full Scale Dry Run Plenty of equipment is good Sign, Sign, everywhere a sign Patience is a virtue HAVE FUN!!!
  • Running the Fair – Two The other shoe will drop & Learn to let go Troubleshooters Identified Tell the people where to go. Tell the people how to get there. Tell them what to do when they get there.
  • Potholes Change in Technology Equipment and Connections Presenters comfort
  • Really Big Observation
    • The gaming station drew a lot of interest because it was more fun and exciting, and it served as a break from all the “serious stuff.”
    • People occasionally needed to be herded along to the next stop.
  • Observations
    • Keep people moving
    • Blog as you go
    • You can’t please all the people all the time
    • Handouts
  • Document the Zoo
    • Blog
    • Photograph
    • Survey
    • Anecdotal
  • http://hcpltechfair.blogspot.com
  • Expected Outcomes Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Relate to staff at all levels. Emphasize key concepts.
  • Results and Outcomes
    • New project? New Wiki!
    • del.icio.us at the Reference Desk!
    • Photo sharing done regularly.
    • Blogging for work and personal use.
  • Results and Outcomes
    • Staff got a break from usual routines.
    • Staff got to bond through play.
    • Added new technologies to orientation.
    • Library has a number of active blogs.
    • Higher number of signups for 23 Things.
  • Results and Outcomes
    • Staff can truly engage patrons about new technology.
    • System commitment to using “learning though play”models in other training.
    • Commitment to “near future” continued learning about new technologies.
  • Now, do you think you are ready to do a technology “petting zoo”?
  • A Taste of the Fair: You too went to the Zoo..
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  • This video is on my youtube channel -- baldgeekinmd
  • This video is on my youtube channel -- baldgeekinmd
  • Thank you for coming Do you have any questions?
  • Links
    • http://hcpltechfair.blogspot.com
    • Links to HCPL 23 things blogs here.
    • On Flickr: baldgeekinmd
    • Maurice’s blog : http://baldgeek.wordpress.com
    • Best Buy http://www.bestbuy.com
    • Circuit City http://www.circuitcity.com