3 Dimensions of Performance Management                          Consider the Application and                      1   Netw...
1                      Application and Network Combined     Data Importer           Data Importer             Data Importe...
Visual Performance Manager                                                           Available - Acceptable   Unavailable ...
2                               Workflow    • Allows you to make sense of the multiple inputs to mediate      and correlat...
Workflow Enables Action   Automated alerts   rapidly show anyperformance deviations  Impact on the End-User  Application P...
3                                        Functional RelevanceService Delivery InsightService Level Management• Service Ide...
Enterprise Service IntelligenceSite Performance                                           N-tier app performance          ...
Visual Network Systems Maximize revenue potential for the customers business by managing service levels of the critical ap...
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3 dimensions of Application Performance Management

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Application Performance Management is combination of essential IT disciplines. Network, Application, Server and more.. read on to see how a combined approach is the only approach..

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3 dimensions of Application Performance Management

  1. 1. 3 Dimensions of Performance Management Consider the Application and 1 Network as a combined service. Apply business related 2 workflow to all analytic information. Present your findings so that 3 the user can make “functionally relevant” decisions.
  2. 2. 1 Application and Network Combined Data Importer Data Importer Data Importer URL / API Network Performance Application Performance Analysis Service Element 3rd Party Data Sources Appliance Appliance (ASE) • Cisco Central Manager • SNMP Managers • Event Systems • Management Portals NetFlow Mirror Port IPFIX or Tap Inline sFlow
  3. 3. Visual Performance Manager Available - Acceptable Unavailable - Slow Network 95% Web Server 89%Monitored via Visual Performance Manager J2EE Server 89% SQL Server 95% Oracle 95% UNIX 95% SAP 95% CRM 90% End User Exp <80%
  4. 4. 2 Workflow • Allows you to make sense of the multiple inputs to mediate and correlate the data into real time views of performance … – As it relates to your business applications • Delivers real time drill down to specific application transactions for fast root cause analysis • Extends to integrate into customer workflow tools like service desk, executive dashboards, Business Service and IT Service Management platforms
  5. 5. Workflow Enables Action Automated alerts rapidly show anyperformance deviations Impact on the End-User Application Performance Transaction Load Site Performance Server Performance
  6. 6. 3 Functional RelevanceService Delivery InsightService Level Management• Service Identification Service Support Insight• Performance Monitoring Incident Management• Service Level Reporting • Incident Detection/Alert/AlarmingAvailability Management • Root Cause Analysis• Availability outage root cause • Resolution and Recovery analysis Problem Management • Problem/Error Control • Trend Identification • Proactive Management
  7. 7. Enterprise Service IntelligenceSite Performance N-tier app performance END-USER INFRASTRUCTURE APPLICATION Path, Priority, E2E E2E Service Performance, & Business Experience Dependency Service Event Life Cycle Service/Executive PERFORMANCE Mgt/ Service Desk MANAGEMENT Dashboard DATABASE ITSM Integration Automated Transaction Performance Management
  8. 8. Visual Network Systems Maximize revenue potential for the customers business by managing service levels of the critical applications on their network Minimize time-to-resolution of business service disruptionsthrough fast real-time root cause analysis that spans complex multi-tiered application environmentsMinimize cost of IT infrastructure through optimizing delivery and performance of business services “Establishing visibility into applications and services traversing the network is a high value objective for evolving operations.” Enterprise Management Associates – Nov 2010
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