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The Community Board: Building Local Community

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In the Capstone project for my Masters in Human Computer Interaction Design at Indiana University, I worked on designing technology to promote interaction between …

In the Capstone project for my Masters in Human Computer Interaction Design at Indiana University, I worked on designing technology to promote interaction between
people in a neighborhood. The concept consists of a website and public displays that make people aware
of each other and activities in the neighborhood.

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  • I have been living in my apartment for two years now, and don’t know who lives next door.
  • Transcript

    • 1. The Community Board: Building Local Community Balakrishna Chennupati Advisor: Eli Blevis
    • 2. Motivation
    • 3. Declining Social Interaction
    • 4. Impact of Social Interaction
      • Lower Crime
      • Economic Prosperity
      • Better Health
      • Child Development
    • 5. The Problem
      • Create Online Interaction that facilitates
      • Offline Interaction.
    • 6. Method
      • Literature Review
      • Ethnographic Study
      • Review of existing Technologies
      • Ideation
      • Design Critique
    • 7. Literature Review
    • 8.
      • P. Kollock. Design Principles for Online Communities. Harvard Conference on the Internet and Society, 1996.
      • Repeated Social Interaction
      • A Persistent Identity
    • 9.
      • Millen, D. R. and Patterson, J. F. Stimulating social engagement in a community network. In Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (New Orleans, Louisiana, USA, November 16 - 20, 2002). CSCW '02. ACM, New York, NY, 306-313.
      • Familiarity with other communication technologies drives participation.
      • People who spend non-work time socializing and on internet activities participate more.
      • Politically charged discussions increase participation.
    • 10.
      • Dieberger, A., Dourish, P., Hook, K., Resnick, P., and Wexelblat, A. Social navigation: techniques for building more usable systems. interactions 7, 6 (Nov. 2000), 36-45.
      • Users’ awareness of each other contributes to creating a social experience.
      • Informs the users of appropriate behaviors.
      • The space becomes more alive and inviting.
    • 11.
      • Churchill, E. F., Nelson, L., Denoue, L., Helfman, J., and Murphy, P Sharing multimedia content with interactive public displays: a case study. In Proceedings of the 5th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques (Cambridge, MA, USA, August 01 – 04, 2004). DIS '04. ACM, New York, NY, 7-16.
    • 12.
      • Zhao, Q. A. and Stasko, J. T. What's happening?: the community awareness application. In CHI '00 Extended Abstracts on Human Factors in Computing Systems (The Hague, The Netherlands, April 01 - 06, 2000). CHI '00. ACM, New York, NY, 253-254.
    • 13.
      • Resnick, Paul and Vishant Shah. Photo Directories: A Tool for Organizing Sociability in Neighborhoods and Organizations. Working paper, September 2002.
      • A leader produces the photo directory
        • Makes use of his natural sociability.
      • A way for individuals to signal willingness.
      • Creates a sense of group identity.
    • 14. Ethnographic Study
    • 15.  
    • 16. The Study
      • Interviewed 6 people
        • 4 women and 2 men
      • Questions Asked
        • Who do you know in the neighborhood?
        • How did you meet them ?
        • Do you want to know your neighbors?
        • Did you see any signs of your neighbors?
        • Do you participate in neighborhood activities?
    • 17. Findings
      • People are busy and think neighborhood interactions are a demand on time and privacy.
      • People meet other people when they have a common interest.
      • People want purposeful interactions.
    • 18. Findings
      • Interactions happen in Public Space
        • On the Porch, Street or in Public Events.
        • Some people are not comfortable having people visit them at home.
      • Acquaintance takes time.
        • Some people are active and know a lot of people.
      • House ownership affects participation.
    • 19. Review of Existing Social Networking Sites
    • 20. Social Networking Sites
      • General Social Networking
      • Neighborhood
      • Activity/Interest
      • Location Based
      • General Awareness
      Blogs
    • 21.  
    • 22.  
    • 23.  
    • 24.  
    • 25.  
    • 26.  
    • 27.  
    • 28.  
    • 29.  
    • 30.  
    • 31.  
    • 32.  
    • 33.  
    • 34. SF zero
    • 35.  
    • 36. Twitter
    • 37. Insights for Design
    • 38.
      • Increasing awareness of neighbors promotes interaction.
      • Creating a persistent identity increases awareness.
      • Need for a quick way to participate.
      • Engage everyone , including tenants and short-term residents.
    • 39.
      • Make use of active residents to foster connections.
      • Provide recognizable incentive for participating.
      • Provide opportunities for offline interaction.
      • Enable people to meet people of similar interest.
    • 40. The Design: The Community Board
    • 41. Website + Public Display awareness
    • 42. Registration quick way
    • 43. Posting Content in the campus| quick way
    • 44. Content
    • 45. Content recognizable incentive engage everyone
    • 46. Content persistent identity active residents similar interest
    • 47. Content engage everyone
    • 48. Content offline interaction
    • 49. Event Awareness offline interaction
    • 50. Making Friends offline interaction
    • 51. Verifying Authenticity active residents
    • 52. Critique & Discussion
      • Usability
        • People not currently using existing services.
        • A board that’s separate from the site.
      • Privacy
    • 53. Conclusion
    • 54. Thank you.
      • Eli Blevis
      • Erik Stolterman
      • Kathleen Costello
      • HCI Classmates
      • All the HCI Faculty
    • 55. Questions ?