How skilled you are in fighting your own corner? Are you able to stand up and express your own needs, wants, opinions, feelings and beliefs in direct, honest and appropriate ways? Being assertive is not being aggressive. Aggression causes two counter productive reaction: fight or flight. It is impediment in achieving your aim. Being assertive puts you into the position of being able to influence people and react to them positively. One has to believe in oneself, what one does and express confidently.
Empowerment is the process of giving employees more power to exercise control over, and take responsibility for their work. It provides greater space for individuals to use their abilities by enabling and encouraging them to take decisions close to the point of impact.
Empowerment is about engaging both the hearts and minds of people so that they can take the opportunities available to them for greater responsibility. Jobs are so structured that individuals can plan execute and evaluate a complete operation in the total process personally.
Why do we encourage empowerment in the new organisational climate? The reason are many. Empowerment can speed up decision making processes and accelerate the response time to meet the changing needs of the customer, release creativity of employees, provide for greater job satisfaction, motivation and commitment give people more responsibility
The behavioural change process three distinct strategies for changing behaviour
Empirical – rational change strategy
A strategy for “change” that assumes people change their behaviour when they believe it is in their believe it is in their own self interest to do so.
Creative thinking requires an attitude that allows you to search for ideas and manipulate your knowledge and experience. You use crazy, foolish and impractical ideas as stepping stones to practical new ideas. You break the rules occasionally, and explore ideas in unusual outside places.
“ Discovery consists of looking at the same thing as every one else and thinking something different.”