INTERPERSONAL
SKILLS

PERSONAL
INTRA - PERSONAL
INTER – PERSONAL

BALANCING….“ I ”
PERSONAL LIFE
FAMILY LIFE
SOCIAL LIFE
WORK LIFE
PLAN TO
ROLE GOAL
ACHIEVE

INTRA - PERSONAL
I LIKE ME
I LOVE ME
I HATE ME
POOR ME
BAD ME
OH…ME

INTER – PERSONAL
WIN WIN
WIN LOSE
LOSE LOSE
WIN LOSE

INTER – PERSONAL
Knowing self Knowing others
Knowing others Blind self
Blind self Unknown others
Knowing self Unknown others
I am ok.. You are ok.
I am ok.. You are not ok
I am not ok..You are ok.
I am not ok.. You are not ok.

INTER – PERSONAL
Interpersonal :- Existing or done between
two people
Skill :- Ability to do a thing well,
cleverness
Skills can be with :- People,Information,Things
– People skills
– Information skills
– Things skills
– Personal skills
– Interpersonal skills

INTER – PERSONAL
It has two dimensions namely
Expressed behavior towards others
Wanted behavior from others.
The Seven first order skills.
Interpreting other people’s behavior
Presenting your self
Communicating
Persuading
Using Power
Working in groups and meetings
Leading and facilitating groups and meetings

INTER – PERSONAL
We Cry for whom we care
We share with whom we love
We Laugh with whom we enjoy
We Become angry with whom we
feel our own.
We Smile at whom we like………

INTER – PERSONAL
CHANGE
Change at thoughts makes your behavior
change
Change at behavior makes your habits change
Change at habits makes your personality
change
Change at personality makes your destiny
change

The Moment you are in TENSION
You will lose ATTENTION
You will lead CONFUSION
You will spoil PERSONAL RELATION
You will make your things COMPLICATION
Your friend may rise above CAUTION
You will have to take MEDICATION
So instead understand the SITUATION
Try to think about the SOLUTION
Many problem can be solved by DISCUSSION
Which will workout better in your PROFESSION
If you understand my INTENSION
You will never come again with TENSION
Well, how is your SITUATION Are you in TENSION………?

INTER – PERSONAL
GAMES THAT PEOPLE PLAY
THEME PURPOSE –TO PROVE
Blaming others You are not Ok
Saving others You are not Ok
Finding fault You are not Ok
Provoking put Downs I am not Ok
Enjoying Misery I am not Ok
Coping out I am not Ok

AN OSTRICH IN YOU…
Who buries his
head in the sand
and refuses
surface reality
or admit there
is any problem.

A GIRAFFE IN YOU..
Who looks down
on others and the
program in
general feeling “I
am above all this
childish nonsense”

A TORTOISE IN YOU..
Who withdraws
from the group
refusing to give
his ideas or
opinions.

A PEACOCK IN YOU..
Who is always
showing off
competing for
attention, “see
what a fine fellow
I am”

A MOUSE IN YOU..
Who is too timid
to speak up on
any subject.

A MONKEY IN YOU..
Who fools
around, chatters
a lot and prevents
the group from
concentrating of
any serious
business.

A CAT IN YOU..
 Who is always
looking for
sympathy “ It’s
so difficult for
me…. “Meow”

A DONKEY IN YOU..
Who is very
stubborn and will
not change his
point of view

A RABBIT IN YOU..
Who runs away as
soon as he senses
tension/conflict or
an unpleasant job.
This may mean
quickly switching
in another topic.

A LION IN YOU..
Who gets in and
flights whenever
others disagree
with his plans or
interfere with his
desires

A SNAKE IN YOU..
Who hides in the
grass and strikes
unexpectedly

AN ELEPHANT IN YOU..
Who simply blocks
the way and
stubbornly
prevents the
group from
continuing along
the road to their
desired goal.

A RHINOCEROS IN YOU..
Who charges
around putting his
foot in it and
upsetting people
unnecessarily

A FROG IN YOU..
Who croaks on
and on about the
same subject in a
monotonous voice

AN HIPPOPOTAMUS IN YOU..
Who sleeps all
the time and
never puts up his
head except to
yawn

AN OWL IN YOU..
Who looks very
solemn and
pretends to be
very wise, always
talking in long
words and
complicated
sentences.

Dealing with difficult people
Moaners-who murmurs and
grumbles
Bullies-complainers
Shirkers-avoids duty /work
Backstabbers-people with
inferiority
Time wasters-without common
sense
Negative people-with
thoughts,words,attitudes
Hypocrite-false
claim,insincere

Solution to the problems
Be a naturally
agreeable person
If you can’t agree at
least don’t tell that
you disagree
Avoid arguments. It
does not pay
When you are wrong
apologize sincerely
For Bullies,treat
with behaviour and
not with words

Smile Big
A smile is a
valuable
commodity.
Because a smile
costs less than
electricity and
gives more light

Rules of the Jungle
Smile – When you really
want to scream
Promise – only what you
can deliver
Dream – But always with
your eyes wide open
Work- Like there is no
tomorrow
Act – While others are
still thinking

ABC OF RELATIONSHIP
Always Be Honest, Would You Want Others To Lie To
You?
Be There When They Need You…Or You May Wind Up
Alone….!
Cheer Them On, We All Need Encouragement.
Don’t Look For Other's Fault.
Encourage Their Dreams, What Do We Do Without
Them…?
Forgive Them………
Get Together Often.
Have Faith In Others.
Include Them.We Needed To Be Included Sometimes………
Just Be There When They Need You.

ABC OF
Make RELATIONSHIP Too Are Special!
Them Feel Special…. Because We
Never Forget Them
Offer To Help….’No Thanks’ Is Just Politeness
Praise Honestly…………………..Openly
Quietly Disagree……….Noisy ‘No’ Make Enemies
Really Listen, Friendly Ear Is A Soothing Balm
Say Sorry………. Don’t Let Them Assume It
Talk Frequently, Communication Is Important
Use Good Judgment
Verbalize Your Feelings
Wish Them Luck………….Hopefully Good
X'amine Your Motives Before You ‘Help’ Out
Your Words Count, Use Them Wisely

Prayer
Oh God! Grant
me patience.But
please hurry….!

Bad Evil Good Evil
Anger, Envy, Ego, Joy, Peace, Love,
Sorrow, Lies, Serenity,Humility,
Regret, Greed, Kindness, Faith,
Arrogance, Benevolence, Empathy,
False pride, Hope, Generosity,
Resentment, Guilt, Truth, Compassion…
Self-pity,
Superiority,
Inferiority…

THANK YOU
YOU
THANK YOU
THANK YOU
THANK
THANK YOU