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UX from Screen to Cup
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UX from Screen to Cup

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Becky Gessler, Bloom …

Becky Gessler, Bloom

I'm a founder of Bloom, and we are a premium coffee service for offices in the Bay Area. Our company is made up of 3 user experience designers who have gone from designing experiences on the screen to designing experiences in and surrounding your cup of coffee. I want to share how we are using lean UX and Balanced Teams methodologies to build our very traditional, real-world service business. We would also like to talk with anyone who is in a similar position or has suggestions about how to bring the Balanced Teams ideas to life in a (mostly) non-technical small business environment.

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  • 1. UX from Screen to Cup Becky Gessler BLOOM @technicka / @BloomReady
  • 2. Designers aren't me & Balanced Team superheroes [...] we just bring the right people together and help them get to the right thing. We facilitate communication and collaboration. http://technicka.net/articles/balanced-teams-areresult-consciously-designed-organizational-culture
  • 3. "The best predictors of productivity were a team's energy and engagement outside formal meetings." "One of the places we studied, the coffee machine, seemed to be the central holy site holding the whole place together"
  • 4. We want to be lean and iterative. <!-- But not just in code -->
  • 5. Some ways we’ve been able to iterate
  • 6. Assumptions, assumptions
  • 7. We experiment
  • 8. Tips for … ● Prioritization and task management tools ● Remote/asynchronous collaboration

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