How can good etiquette make me a better managerDocument Transcript
HOW CAN GOOD ETIQUETTE MAKE ME A BETTER
Good etiquette can make you a better manager in a number of ways. There's an invisible
line with managers in the workplace, where you want to be everybody and where you
want everybody to like you - that's the herd mentality. We all want to be liked as it's our
basic nature, and yet healthy boundaries with people in the workplace require that you
give critique, not criticism. You should go over their project and see how it's going, and
then offer feedback, rather than blowing up and saying, "This is not good work." Indeed
critique creates good managers, because then they feel like they can come to you if they
have problems or issues. If they're afraid of you, they wont come for fear of being
criticized. So its learning how to give good critique, sticking to good etiquette, can really
make you a better manager in the workplace
PROJECT MANAGER ETIQUETTE
Workforce conditions will change.
We have been starting to read about it recently. The jobless recovery is starting to show
signs of actually creating jobs. Where do jobs usually get created first? We all know the
answer: Information Technology, as a practical matter. Companies, and now more than
ever the Federal Government, seek computer, network and software people to fire up
their business or help solve world peace issues through the use of technology. This all
translates into demand for highly skilled IT technologists with project management
But let's think back for a few minutes to those somber times when you couldn't find a
project management position during the last two-plus years. Let's think back to the
extraordinary pressure we have all been under and how the project team must have
10 TIPS ON OFFICE ETIQUETTE
1. Brrring, brrrring.
It's very distracting to have to constantly answer other people's phones if they haven't
diverted them or activated their voicemail. It's just as annoying to listen to 20 seconds of
"Crazy Frog" as the ringtone on someones mobile.
2. Respect colleagues having lunch at their desk.
You're sitting there quietly eating a sandwich and perhaps reading a book or a newspaper,
when someone decides to come up and ask work-related questions. Treat others on their
lunch break as youd like to be treated on yours.
3. Monitor your speaking volume.
People always tend to speak louder than necessary when on a mobile, so make sure you
pipe down or go into the corridor. Talking to a friend from the phone on your desk? No-
one else wants to hear your conversation about how you dumped your boyfriend or what
you're planning to wear when out tonight. Especially your boss.
4. Be mindful of others needing the printer.
"Printer etiquette" is a phrase used widely in South Australia. It refers to giving
preferential treatment to workers printing only one page at a time, ahead of those using
half an hour and half a forest to print out large documents.
5. Be sensitive about smells.
Limit strong perfume, excessive body odour, and very fragrant flowers -- all of which can
offend others. Hot take-away food and instant soups can also be very unpleasant,
especially if you're twenty floors up and relying on air-conditioning rather than being
able to open the windows.
6. Be tidy in the kitchen.
Remember when your mum would say, "Do you think this is a hotel?" Similarly, at work,
no-one wants to have to tidy up after your mess. Don't leave food on the counter or dirty
dishes in the sink for extended periods of time. And check the fridge now and again to
make sure the cheese you bought last month hasnt sprouted a green disguise.
7. Keep your music to yourself.
Roger Tullgren, in Sweden, managed to convince three psychologists that his compulsion
to listen to music at work should be classified as a disability. He's now been given a
dispensation to play music "really loudly" at his new job as a part-time dishwasher in a
restaurant. However, not everyone at your office will be keen to hear your latest
discovery, so keep the volume non-existent by wearing headphones.
8. Stay home with the sniffles.
You may feel you should be applauded for bravely soldiering into work when ill, but no-
one else will. A Kimberly-Clark report found 94 per cent of workers admitting they still
turn up for work when experiencing cold and flu symptoms. Eighty-five per cent of these
think about the risk of passing on their illness to colleagues but go in anyway. If you
absolutely must appear, be considerate and use tissues and wash your hands frequently to
reduce the spread of germs.
9. Ask before borrowing.
Like Gareth in "The Office", some people are fiercely protective of their office supplies.
How many times have you been on a scavenger hunt to track down borrowed pens,
staplers and scissors?
10. Be on time.
According to a report by the BBC, two-out-of-three people regularly turn up late for
meetings. What message does it give to people if you're always late, cancel at short notice
or chat with others while a meeting is going on? Showing respect and tact in the
workplace will help you build productive relationships.
WHAT IS PROPER COLLEGE CLASSROOM
Exercising personal freedom is one of the most appealing things about
college. With the casual dress and attitudes that prevail in American
colleges, however, it's not surprising that some college students don't know
where to draw the line on individual expression and social interchange.
While the connection between your classroom behavior and course grade
may be not be clear, there are some behaviors that are clearly rude,
unacceptable and in poor taste.
1. Addressing the teacher in a casual manner. "Hey Dude, what's up?" is
okay for your friends, but not appropriate for your teacher. This even applies
for teachers who dress and behave casually. Avoid personal comments or
questions about their manner of dress or family. The teacher may be
friendly, but is not your buddy. A teacher who is overly friendly is crossing
the line himself or herself, and is luring you into another area of behavior
that can be devastating for both of you.
2. Habitually arriving to class late. While some teachers are laxed about
tardiness, it is disruptive to the lecture or other activities when all heads turn
to watch your entrance. If your schedule just won't allow you to get to this
class on time, drop it and take one that is convenient for you.
3. Habitually leaving class early. Don't schedule your job, other
appointments nor activities during your class hour. Last semester a few of
my students would come to class to take the quiz that I give at the beginning
of class, then leave. Even though these students left quietly, they routinely
missed the rest of the class which included the lecture and discussion of the
concepts. This lack of clarity revealed itself in their test results.
4. Dominating classroom discussion, even to the point of interrupting the
teacher with some point you want to make.Some students jump into
classroom discussions so enthusiastically that they trample through the
teacher's lecture interjecting comments, many of them less than insightful.
This type of student not only upsets the teacher, but infuriates the other
5. Answering your cellular phone in class. Turn off your cellular phone and
pager before entering class or else you may be asked to leave the class. This
is definitely not cute nor impressive. If you are the principal player in
multimillion dollar deals, why break your concentration by taking a college
class right now?
6. Eating and drinking in class. Although some teachers of early morning
classes may tolerate your cup of coffee, other teachers are not so generous.
The possibility of spilling, not to mention the disruption it causes, has lead
many colleges to post "No Eating" signs in classrooms, library and labs. And
the reality that classroom carpets are cleaned infrequently may mean that
you and your fellow classmates must endure the spots, stains and odors all
7. Chatting during class discussion or while fellow students are giving oral
reports. Your fellow students appreciate a quiet learning environment and
resent students who continually disrupt the decorum. The one time in twelve
years that I have evicted students from my class was when two young men
were snickering at students as they gave oral reports. This behavior can land
you in front of the Dean of Students and may lead to suspension.
8. Angrily confronting the teacher. Spend time understanding the course
syllabus and requirements from the start to cut down on later
misunderstanding. Some teachers are laxed about attendance, for example,
while other teachers have zero tolerance for tardiness even to the point of
locking the classroom door. Some teachers accept late and makeup
assignments, while others don't. If you meet with the teacher as problems
arise you will avert problems.
Attending college classes should be stimulating, informative and sometimes
even fun, but only when the environment is conducive to learning. While
teachers have varying levels of tolerance for various classroom behaviors,
you can make your own college experience enjoyable by showing courtesy
and respect toward your classmates and teachers alike.
I've been in college for two and a half years now and I've picked up on some
things. Going to college at a huge, public university has been a great
experience. Don't like the kid you're sitting next to today? That's fine, there's
398 more to pick from tomorrow. Looking to meet some new people? Good!
You've got 30,000 to pick from! Okay, I admit, it's not that easy to conquer
the college lifestyle. With lots of people come lots of random encounters.
Hopefully this guide will find you success in all your college endeavors.
If you're a male and you're looking to use the public facilities, god help you.
We all know the 'every-other-urinal' rule. And, if you don't, well, you're
going to make my bathroom experience pretty damn awkward. If you're
going to use a stall be sure to open the door as aggressively as possible, this
lets everyone know you're here. As a general rule though, go at home and
stay away from these bathrooms. But, sometimes we have little choice,
especially in the dorms (luckily they clean those daily). Rest assured, the
price you pay to use the public restrooms will be rewarded with clever
newsletters posted to the walls and stall doors. Read slowly and enjoy these
because they'll remain for two months. If you've solved the riddle, do not,
write the solution on the newsletter. This is both rude and frustrating to those
of us spending 3 days a week trying to solve them. Oh, and if you're in the
dorms and going out tonight, be sure to make a mess all over the counters. In
the dorms, you're more important than everyone around you. Your mess is
for someone else to deal with. I hate people who try to convince me
otherwise; this isn't the "real world" or anything, assholes. Guys, despite
popular belief, it's not cool to go up to the girls floors and wait for shower
time. This is terribly taboo. Heaven help you if you brought your folding
chair. Now you're just being tactless.
Holding open doors
When you're in college you're important. You're the future of the world. The
fate of society rests on your shoulders. Be sure to remember that when I hold
the door open for you. If you're to acknowledge my act of kindness you're
going to bring yourself down to my level. This is to be avoided at all costs.
Holding the door open for someone else is obviously out of the question. By
keeping the doors open longer than necessary you're being extremely
wasteful. Air conditioning is not cheap and every time you take a test in an
obsessively hot room you can thank those assholes letting out all the cold
Walking around campus
Everyone drives on the right side of the road. The same should be observed
when walking. This makes it easier for everyone to get from A to B. If you
happen to encounter someone on the wrong side it's best to show them
they're out of place by walking straight towards them and then shuffling left-
right-left as if to politely avoid them. If you're lucky they'll perform the same
dance and end up in the same spot as you. This social awkwardness is
necessary to remind them they crossed the boundary. If you're a male
walking on a narrow brick path along the grass and a female is approaching
it's customary to get off the path at least 20 meters in advance and walk in
the grass (slash mud, slash snow). This is common sense because women
deserve the nice brick path; by all means, do not treat them as equals. There
are exceptions to this rule, though. If you're a prick or listening to your iPod
be sure to ignore everyone around you and maintain your course. Guys, if a
female beats you and jumps off the path you do not remain on the path. You
must still walk in the grass in order to symbolize your good intent. She may
even make eye contact if you're to do this. A glance from a girl on a campus
of 40,000 is worth sacrificing a few blades of grass, I assure you.
Speaking in class
If you're ridiculously smart (you know who you are) then, by all means,
raise your hand at every opportunity made available. Professors love
students that participate. Students love peers who can impart wisdom upon
them. It's like a value-added bonus to the college experience. As a general
rule, you need to speak slowly. This makes the class pass quickly and
painlessly. If you're talking about a very simple subject be sure to say the
same thing once or twice during your monologue. This ensures every
member of the class can understand your dense commentary. If you're
looking to get noticed be sure to counter and argue everyone's points;
especially the professor's. You have no idea how cool it is when people
come up to you at parties and know you as 'the guy in my stats class who
proved the teacher wrong'.
This may just be the most important section so pay close attention. Cell
phones are to be used as badges of popularity. If you're walking between
classes and you're not on the phone, you're obviously a loser. In fact, pick up
your phone and call someone to "see how they're doing" just to make sure
people know you have friends to talk to. This is win-win because it'll also
make your friends feel appreciated because you thought of them when you
had nothing better to do. When in an extremely loud area it can be hard to
hear your conversation. If it's a very important dialogue be sure to step into a
quiet area, preferably a computer lab, library, or lounge and maintain your
conversation at it's previous volume level. This ensures the people around
you notice your presence, popularity, and importance. Don't take any less
than three minutes to maintain this conversation, even if it requires going
around the same point once or twice. If you can, be sure to laugh loudly;
people who smile are seen as more attractive. I've only touched on a few of
the key experiences that college will bring and I hope it brings you good
fortune. If you have any questions or additional tips please leave them in the
The Hirschl School of Dance Arts: Lesson Etiquette
Common-sense tips to keep lessons efficient:
Our goal is having all students get the most of each lesson.
1. Always get to the studio 10 to 15 minutes before your lesson begins. Being early will
help you prepare physically and mentally. Have the correct clothing and shoes ready, and
hair up in a proper fashion for the type of dance you take.
2. Act accordingly at all times when at the studio. It will create the proper atmosphere to
learn- for you, and everyone else. We have the right to dismiss you from the lesson, even
to leave the studio facility, if you are being disruptive or disrespectful.
3. The best way to progress is to focus on the lesson, and not be distracted. Treat the art
with respect and reverence, and it will reward you by allowing you to improve.
4. Do not disturb teacher or students during any lesson.
5. If a student must leave early, the teacher must be notified prior to the beginning of the
6. Fulfill restroom and drink functions before the lesson begins.
7. All observers must watch from the lobby area unless otherwise noted (direct
observation week, for instance). Direct observation is a distraction to the teacher and
8. If you need to speak with the teacher, leave a note in the box, call, or arrange an
appointment to meet at a mutually convenient time. Do not try to catch a teacher in-
9. Set importance on regular attendance. Missing lessons will create gaps in your training
causing a disturbance in the flow of the educational process for you. Then the teacher will
have to choose: slow the rest of the class to backtrack to show you the missed steps, or
continue with the lesson, having you miss an important part of the art. Either way,
someone loses out when you miss a lesson.
10. Become the “dance student” the moment you step foot on the dance floor. Leave all
the socializing and all other issues outside of the classroom.
11. If you do have to miss a lesson, they must be excused in advance. There are no make
up lessons for unexcused absences. You can write it in the excused section in the black
information book, by calling the studio, or by e-mail.
Commitment and dedication will be rewarded by a fulfilling dance experience.
Attending lessons is a privilege, not a right.