Technology Trends for the Entrepreneurial Leader 1 PROF. BALA IYER BABSON COLLEGE @BALAIYER 1/30/13
Message 2 To be successful in a start-up or an established company, employees have to be entrepreneurial leaders. These leaders must understand technology trends and know how to use it to their advantage Leadership demands a commitment to learn by investing in techniques that use the technology to inform and educate
Entrepreneurial Leader 3 Entrepreneurial leaders are individuals who, through an understanding of themselves and the contexts in which they work, act on and shape opportunities (technology driven) that create value for their organizations, their stakeholders, and the wider society Self and Contextual Awareness Enrolling Others Shaping Opportunities Cognitive Ambidexterity (act, reflect, adapt, learn)
Remember 5 It’s important when discussing technology to ask what business problem is it solving Padmasree Chief Technology and Strategy Officer for Cisco.
Evolving IT Stack Users 6 Intelligence/Services/Analytics Behavioral Gaming Change Layer MobileCloud Social Social Mobile Analytics Software Cloud Hardware
Trends 71. Arrival of Utility Platforms and platform based competition Agility2. Digital spaces -- Disintegration of organizational boundaries Cost savings3. Personalization -Information explosion Big Data and Analytics Customer satisfaction4. Connected world Era of Networks Access to resources5. Democratization of knowledge Learning organization6. Age of Transparency low coordination costs7. Production to consumption logic Innovation Era of the Entrepreneurial Leader
Utility Platforms 9• Social• Commerce• Analytics (measurement)• Open sourcePlatform-based competition is the norm with dominant winners and role players We are moving from the internet economy to the App economy• Critical capability: Culture of fast experiments• Reward: Agility
Utility Platforms (contd..) 10 Re-use Shared infrastructure Experimentation from ideas to productive practice Lower coordination costs for extended supply chains Lowers “friction” costs "Were an analytics company masquerading as a games company," Ken Rudin, Zynga
Digital Spaces 11 Digital identity Digital influence Virtual workforce Sharing economy Digital natives are forming a larger portion of the working economy and enforcing their values Critical Capability: Navigation Rewards: Cost Savings, innovation
Digital Spaces --New era for work 12 R&D Micro-temps Programming Information economics Collective consumption
Personalization 13 Information explosion Social, location Big data and analytics The clock speed of the world is increasing as devices are connected to the internet, ushering in billions to the global, connected economy. Critical Capability: Sense making Rewards: Customer Satisfaction
Personalization -- Analytics 14 Data is the currency, insight is the goal Data is back in vogue and a key source of competitive advantage
Networked world 15 Social networks Organizational networks (alliance) Internet of things (API) Critical Capability: Architectural control Rewards: Access to resources
Networked World --Social Networks 16 Wielding digital influence Building social capital Strength of weak tiesConnections are the new wealth, isolationis the new poverty.
Democratization of knowledge 17 MOOCs Blogs, Twitter, discussion boards On the job learning Develop spectrum of skills Learn how to learn (know, do, be) Build identityBRIC nations are using smart devices to overcome the digitaldivide and join the knowledge economy Critical Capability: Information Quality Filters Rewards: Learning organization
Production to consumption logic 18 Observe lead users Monday morning effect Encourage user driven innovation Power and control shifts to customers Augmenting human intellect Critical Capability: Learning from users Rewards: Innovation
Edge Economy 19 Decision rights reside where they have the best access to customer information.
Age of Transparency 20 Knowledge workers willing to learn Communicators: Tweet, blog, speak and mentor Dialogue with stakeholders Everything captured and accessible (Open Data) Critical Capability: Principles driven management Rewards: Low overheads
Transparency -- Knowledge is Power 21 Meritocracy rules Distributed management
How have these technologies changed organizations? 22 Operational excellence Cloud-based infrastructure Customer intimacy Higher capability to listen and learn Product leadership Faster feedback cycles Agile, Transparent, Meritocracy rules, Collaborative
What Next? 24 Organize discussion sessions around each trend Encourage fast experiments Focus on a business problem Capture and share lessons Track best practices Collaborate Don’t be afraid to fail
Rewards 25 Agility Digital relevance (individual & organizational) Rapid Sense Making Engaged stakeholders Exercise architectural control Lifelong learning User driven innovations Reduces friction Competitive Advantage