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Unlimited Internet Usage Consultation
 

Unlimited Internet Usage Consultation

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  • Full Name Full Name Comment goes here.
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  • Why not allow some limited tethering on all bundles? If paying for a £15 goodybag consider allowing same 750MB tethered use as the £10 goodybag with the unlimited 'remainder' being non-tethered.
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  • I would be pleased if you could extending your UK coverage price wise to the isle of man as there is tremendous opportunity here to recruit ne members.
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  • i use my phone for calls and texts only and currently buy the £10 goodybag. Not everyone uses their phone for the internet and I hope this option does not disappear!
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  • @blankflange thanks Reg.. @Glyn.. I quite agree with your points about the inability to monitor usage. As with minutes and texts, good luck with the rollover idea! Giffgaff is a very no frills network, such is supposed to be reflected in the prices. When I joined it very early on in its existence, it was very good value but with serious limitations, you could only top up online, there were very few agents so the customer service level was virtually nil.. Now it's comparatively good.. Use your imagination lol. It was very hard to sign people up because nobody had heard of it but at least people on O2 could call me free and vice versa. Like I said, it was very early days! I forgave it as it was billed per second, meaning per second. No 1 minute minimum charge that they sneaked in along the way. It was great value for money. Nowadays it is not so great at all, they already put the call and texts up by 25%, now 30% on the unlimited Internet for the £10 goodybags. Daft really, they may as well limit the data and keep it at £10 if they must, and for those of us that need more, we get the £15 one.. Then watch how many switch to 3 who allow tethering and offer a very similar package for the price.. Or even go direct with the carrier, O2!
    Something that I am not sure that anybody has pointed out on this thread. Giffgaff are whining about increased data use hurting their profit margins, the reason they need to cut allowances and increase prices.. THE OTHER NETWORKS HAVE THE SAME PROBLEM!
    Yet somehow over the past couple of years, Giffgaff has increased prices and the others have reduced prices.. The network I joined because it was the best value has been caught up and in some cases passed by others. They need to have a serious rethink and may I offer the first idea.. Stop spending all the revenue on TV advertising and redirect it back where it should go. Back into the network to keep overheads down, prices low and customers loyal in a market where they are not, except for a minority who are restricted by network coverage or are not tech savvy, most of whom I expect would not have even heard of Giffgaff .
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  • I prefer the option I signed up for UNLIMITED internet and a choice of packages and prices.



    I have no idea of my present internet usage and no ability to assess with any accuracy (not having had my internet use monitored)or what my usage could be in a given month.



    I therefore have no ability to assess and purchase in advance package that would cater for my needs, unless of course you are prepared to refund the purchaser in the form of a credit (in a meaningful like for like way) for any unused text time or space.



    I would also like to note that without the ability to assess usage I am therefore unable to distinguish between options one, two or three and the amendments.



    Maybe it would be sensible to monitor individuals internet use BEFORE the consolation take place or is concluded
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