Library And Information Services In A Teaching Led University

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Library And Information Services In A Teaching Led University

  1. 1. Library and Information Services in a teaching-led university – opportunities and challenges David Parkes
  2. 2. Emerging Trends and Technologies Watching Briefs <ul><li>Adaptive technology (students with disabilities)/improve disability access </li></ul>Links with access centre, LDi, disability group, legal and statutory requirements <ul><li>Authentication </li></ul>AthensDA, shibboleth,ezproxy, sso etc <ul><li>Automating reference </li></ul>E help desks, live reference, CMS, CSM <ul><li>Blogging </li></ul>News blogs eg <ul><li>Broadband </li></ul>ISP – spread of broadband- utilising bb capacity and sharing knowledge to support users eg recommended ISP? <ul><li>Consultancy and Commercial information service </li></ul>Income generation - <ul><li>Consolidation of branches </li></ul>Ensuring delivery at sites is equitable <ul><li>Consolidation of service points </li></ul>Merging services <ul><li>Convenience and Service </li></ul>How do we make our services more convenient? <ul><li>Convergence </li></ul>Continued meshing of IT and library activity <ul><li>Cooperative out of hours reference support with different time zone libraries </li></ul>Shared support e.g. 24/7 help desk support <ul><li>Copyright </li></ul>Continued awareness, electronic, DRM
  3. 3. Interlinked & Interdependent Factors
  4. 4. Relevance <ul><li>personalisation, bespoke, spaces, skills, staff </li></ul>
  5. 5. ‘ Hot’ space’ gathering, networking, social, busy, interactive ‘ Cool’ space quiet, confidential, periphery, reflection, concentration, privacy DEGW JISC Conference Convenient technology and meaningful Space Duggan and Nikolaou quiet confidential 10/10 meet ‘ Look who’s here today’ shhh... Drop-in Group work Individual work linger Non-hierarchical chance encountering visible accessible shhh... activity noise 1 to 1 informal Open
  6. 6. Budget <ul><li>Not just a local issue, advocacy, focus on customers </li></ul>
  7. 7. Expectations JISC Ipsos Mori, connectivity, interaction, learning, space, thoughtful
  8. 8. Skills <ul><li>outreach, explore, media, distributed, play </li></ul>
  9. 9. Technology
  10. 10. Quality best practice, benchmark, reflect, feedback

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