Vss Bw Bi Solutions Roadmap

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VSS BI Solution Roadmap 2009

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  • Vss Bw Bi Solutions Roadmap

    1. 1. BI Roadmap VSS BW/BI Solutions
    2. 2. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    3. 3. Enterprise Data Warehouse <ul><li>The foundation of your Business Intelligence project is the Enterprise Data Warehouse. </li></ul>
    4. 4. Enterprise Data Warehouse
    5. 5. Enterprise Data Warehouse <ul><li>SAP BW is the foundation for your business intelligence platform. </li></ul><ul><li>Proven data warehouse platform, version 7.1 </li></ul><ul><li>Widely considered the most robust, stable and integrated solution on the market. </li></ul><ul><li>End-to-end data warehouse functionality </li></ul><ul><li>Suite of business intelligence tools to collect, standardize and report on your critical business information. </li></ul>
    6. 6. Enterprise Data Warehouse <ul><li>High-Performance, Scalable Extract, Transform, Load (ETL) technology </li></ul><ul><li>Master data Management </li></ul><ul><li>Pre-defined Data Models </li></ul><ul><li>Customer and Industry specific Data Modeling </li></ul><ul><li>Process Automation </li></ul><ul><li>Guided procedures </li></ul><ul><li>Job Scheduling and Monitoring </li></ul><ul><li>Remote System Monitoring </li></ul><ul><li>Archiving </li></ul><ul><li>Enterprise Portal and BI integration services </li></ul><ul><li>Development tools using either ABAP or JAVA technologies </li></ul><ul><li>Enterprise Reporting using BI-Bex or Business Objects </li></ul><ul><li>Integrated Planning technologies </li></ul><ul><ul><li>Business Planning and Simulation (BPS) </li></ul></ul><ul><ul><li>Business Planning and Consolidations (BPC) </li></ul></ul>
    7. 7. Enterprise Data Warehouse <ul><li>Industry standard business solutions integrated onto the SAP Netweaver platform. Same platform used for all SAP solutions (ERP, BI, CRM…). </li></ul><ul><li>The common platform provides an integrated landscape to support the most complex business challenges. </li></ul><ul><li>SAP supplies industry standard Business Solutions with 1000’s of standard reports, Management Cockpits and a complete data warehouse solution available without custom programming. </li></ul><ul><li>These business solutions are a key building block that allows your project to deliver business value early and extend the solution as needed. </li></ul>
    8. 8. Enterprise Data Warehouse <ul><li>VSS has the experience and capabilities to deliver the most complex Enterprise Data Warehouse solutions on time and budget. </li></ul><ul><li>VSS project managers will take your project from the proposal phase to the go-live using our proven best practice methodology. </li></ul><ul><li>Staffing options include: </li></ul><ul><ul><li>Full project lifecycle managed by VSS </li></ul></ul><ul><ul><li>Providing the right technical resources at critical points in the project </li></ul></ul><ul><ul><li>Mentoring your staff on best practice procedures during proof of concept pilots </li></ul></ul><ul><ul><li>or staff augmentation. </li></ul></ul>
    9. 9. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    10. 10. Enterprise Business Analytics & Reporting <ul><li>The SAP / Business Objects partnership provides VSS the opportunity to represent the best Business Analytics and Reporting Platform solution on the market. Let VSS guide your business to: </li></ul><ul><li>Make more informed business decisions by accessing the right information when & how they want. </li></ul><ul><li>Use Business analysts more effectively since they are no longer dependent on programmers to create new reports. </li></ul><ul><li>Transfer key resources from data collection and reconciliation to data analysis. </li></ul><ul><li>Use new information to analyze the business in revolutionary ways. </li></ul><ul><li>Improve internal communication through common business definitions </li></ul>
    11. 11. Enterprise Business Analytics & Reporting
    12. 12. Enterprise Business Analytics & Reporting
    13. 13. Enterprise Business Analytics & Reporting
    14. 14. Enterprise Business Analytics & Reporting
    15. 15. Enterprise Business Analytics & Reporting Strategic Roadmap
    16. 16. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    17. 17. Ready to Run Solutions <ul><li>VSS offers Ready to Run BI Solutions that can be implemented on your hardware or ours. </li></ul><ul><li>Ready to Run BI solutions are delivered just like any SAP Support Package or Add-on. </li></ul><ul><li>Our vertical solutions contain proprietary VSS business applications that are delivered using the standard SAP Enhancement Framework. </li></ul>
    18. 18. Ready to Run Solutions <ul><li>Ready to Run Solution Benefits: </li></ul><ul><li>  </li></ul><ul><ul><li>Immediate Value Recognition </li></ul></ul><ul><ul><li>Rapid Implementation Times </li></ul></ul><ul><ul><li>The Solution is Yours and Scalable </li></ul></ul><ul><ul><li>SAP Investment is Leveraged </li></ul></ul><ul><ul><li>Cost Effective </li></ul></ul><ul><li>  </li></ul>
    19. 19. Ready to Run Solutions <ul><li>VSS provides: </li></ul><ul><li>Suite of Ready to Run Netweaver BI solutions that can be implemented in a predictable timeframe at the lowest cost in the industry. </li></ul><ul><li>Ready to Run Solutions are delivered with the idea of providing a working solution as a &quot;Proof of Concept&quot; or can be implemented &quot;out-of-the-box“. </li></ul><ul><li>Additional functionality can be added later to provide business or industry specific requirements needed in a more sophisticated production system. </li></ul><ul><li>Certified Technical Consultants to solve any challenge that your project has to offer. </li></ul>
    20. 20. Ready to Run Solutions <ul><li>Ready to Run applications include: </li></ul><ul><li>Netweaver 7.x BI </li></ul><ul><ul><li>Sales & Distribution </li></ul></ul><ul><ul><li>Finance </li></ul></ul><ul><ul><li>Controlling </li></ul></ul><ul><ul><li>Purchasing& Materials Management </li></ul></ul><ul><ul><li>Production planning </li></ul></ul><ul><ul><li>Inventory </li></ul></ul><ul><ul><li>Cost Controlling </li></ul></ul><ul><li>BI Management Cockpit & Dashboards </li></ul><ul><li>Netweaver 7.x BI with Business Objects </li></ul><ul><li>Enterprise Portal </li></ul><ul><li>BW-Business Planning and Consolidations (BPC) </li></ul><ul><li>BW-Business Consolidations (BCS) </li></ul><ul><li>Adobe Document Services </li></ul><ul><li>Master Data Management </li></ul><ul><li>  </li></ul>
    21. 21. Ready to Run Solutions <ul><li>Additional solutions under development </li></ul><ul><li>  </li></ul><ul><ul><li>CRM Ready Solutions </li></ul></ul><ul><ul><li>CRM Interaction Center Ready </li></ul></ul><ul><ul><li>CRM E-Selling Ready </li></ul></ul><ul><ul><li>CRM Mobile Sales Ready </li></ul></ul><ul><li>  </li></ul><ul><ul><li>APO Ready Solutions </li></ul></ul><ul><ul><li>APO Demand Planning Ready </li></ul></ul><ul><ul><li>APO Supply Network Planning Ready </li></ul></ul><ul><li>  </li></ul>
    22. 22. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    23. 23. Training and Education <ul><li>Training and Education - VSS will train your in-house staff on all phases of data warehouse projects. We have extensive knowledge of the SAP Netweaver BI solution and can offer formal classroom training or informal mentoring. Our training spans the entire BI spectrum: </li></ul><ul><li>  </li></ul><ul><ul><li>BI Project Management </li></ul></ul><ul><ul><li>Extract, Transform, Load (ETL) technologies </li></ul></ul><ul><ul><li>Master data Management </li></ul></ul><ul><ul><li>Data Modeling, Architecture and Infrastructure </li></ul></ul><ul><ul><li>Data Archiving, BI Accellerator, Performance Tuning </li></ul></ul><ul><ul><li>SAP Enterprise Portal and BI Integration Services </li></ul></ul><ul><ul><li>Enterprise Reporting using BI-Bex or Business Objects </li></ul></ul><ul><ul><li>Business Planning and Simulation </li></ul></ul><ul><li>Custom training solutions are available either at your location </li></ul><ul><li>or VSS training centers. </li></ul>
    24. 24. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    25. 25. BI Project Management, Define, Design and Build <ul><li>VSS can help in all of your BI development projects: </li></ul><ul><li>Implementing a data warehouse the first time, </li></ul><ul><li>Adding additional business information to your warehouse, </li></ul><ul><li>Tuning the system to enhance performance, </li></ul><ul><li>Automating data warehouse processes, </li></ul><ul><li>Re-engineering your existing data warehouse, </li></ul><ul><li>Upgrading your system to take advantage of a new version. </li></ul>
    26. 26. <ul><li>Data Architecture Assessment and Implementation - VSS architects are often brought into situations where customers require additional specialized knowledge to review, validate and complete roadmaps, architectures and data models. </li></ul><ul><li>Full life cycle implementation - VSS employees will manage your SAP BI implementation, using our extensive experience in designing, building, testing and deploying multi-terabyte data warehouses for Fortune 500 clients. </li></ul><ul><li>Data Warehouse Performance optimization - VSS consultants have worked on SAP Business Warehouse for over 10 years. Our consultants understand the Netweaver BI architecture at all levels. VSS can help you tune performance regardless where the bottleneck lies. </li></ul>BI Project Management, Define, Design and Build
    27. 27. <ul><li>Data Integration Toolset Experience - VSS has the knowledge and partnerships with the industry leading consulting firms specializing in all major third-party vendor tools used to build enterprise data warehouses. </li></ul><ul><li>  </li></ul><ul><ul><li>Business Objects </li></ul></ul><ul><ul><li>IBM Ascential </li></ul></ul><ul><ul><li>IBM Websphere </li></ul></ul><ul><ul><li>IBM Data Miner </li></ul></ul><ul><li>  </li></ul><ul><li>Industry Knowledge - VSS-BI consultants are not purely technical consultants. Our strong team of industry specialists understand the key subject areas and business processes in multiple industries. VSS has SAP BI solutions developed for several vertical industries including Consumer Products, OEM and Manufacturing. </li></ul><ul><li>  </li></ul><ul><li>Data Warehouse Implementation Guides - VSS Best Practice guides span all business areas. Best Practice Building Blocks provide an framework and end-to-end project methodology targeted exclusively at assessing, planning, designing, and implementing large-scale, high-performance data solution </li></ul><ul><li>  </li></ul>BI Project Management, Define, Design and Build
    28. 28. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    29. 29. BI Maintenance & Support <ul><li>VSS has a mature change management process that is effective in identifying and reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities can be governed and monitored by SLA frame work: </li></ul><ul><ul><li>Requests management </li></ul></ul><ul><ul><li>Management of incidents </li></ul></ul><ul><ul><li>Processing of requests </li></ul></ul><ul><ul><li>Work around </li></ul></ul><ul><ul><li>Resolution </li></ul></ul><ul><ul><li>Root cause analysis </li></ul></ul><ul><li>Let VSS help you with your SAP BI application maintenance and support challenges. </li></ul>
    30. 30. BI Maintenance & Support <ul><li>We can assist your IT team in developing a support model that: </li></ul><ul><li>  </li></ul><ul><ul><li>Reduce the TCO (Total Cost of Ownership) of support Services by 25% - 40%. </li></ul></ul><ul><ul><li>Guaranteed service levels. </li></ul></ul><ul><ul><li>Standard Procedures for day to day processes. </li></ul></ul><ul><ul><li>Available expertise at various levels. </li></ul></ul><ul><ul><li>On-demand availability to highly skilled functional and technical specialists. </li></ul></ul><ul><ul><li>Transition of key personnel to priority initiatives. </li></ul></ul><ul><ul><li>True 24x7 &quot;Follow-the-sun&quot; support. </li></ul></ul><ul><ul><li>Stable system and user acceptance for future enhancements. </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul>
    31. 31. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    32. 32. BI Production Support <ul><li>Services Offered </li></ul><ul><ul><li>Establish best practice change management for your Netweaver BI landscape </li></ul></ul><ul><ul><li>Provide remote monitoring of BI systems </li></ul></ul><ul><ul><li>Support data load processes </li></ul></ul><ul><ul><li>Monitor system health </li></ul></ul><ul><ul><li>Monitor job execution & correct job failures based on support guides </li></ul></ul><ul><ul><li>Level 2&3 tech support provided by client staff </li></ul></ul><ul><ul><li>Daily reporting of system health, load status and production problem </li></ul></ul><ul><li>Value Proposition </li></ul><ul><ul><li>Lower TCO </li></ul></ul><ul><ul><li>Proactively correct system problems before they become an issue. </li></ul></ul><ul><ul><li>Reduced dependence to the on-call pager </li></ul></ul><ul><ul><li>BI developers can develop, not support </li></ul></ul><ul><ul><li>BI landscape is reliable and consistent </li></ul></ul><ul><ul><li>No 7am phone calls asking why the report says ‘No Data Available’ </li></ul></ul><ul><li>Pricing </li></ul><ul><ul><li>Flat fee cost to set up VSS standard remote monitoring software. </li></ul></ul><ul><ul><li>Monthly fee for basic monitoring service based on number monitored systems. </li></ul></ul><ul><ul><li>Premium charged forreliability issues closely monitored via defect logs </li></ul></ul><ul><ul><li>All support will be done remotely using VPN to client site. </li></ul></ul>
    33. 33. BI Production Support
    34. 34. Agenda <ul><li>Enterprise Data Warehouse </li></ul><ul><li>Enterprise Business Analytics & Reporting </li></ul><ul><li>Ready to Run Solutions </li></ul><ul><li>Training and Education </li></ul><ul><li>Project Management, Define, Design, Build </li></ul><ul><li>BI Application Maintenance and Support </li></ul><ul><li>BI Production Support </li></ul><ul><li>BI Help Desk </li></ul>
    35. 35. BI Help Desk <ul><li>Value Proposition </li></ul><ul><ul><li>Integrate BI Support into your existing help desk solution. </li></ul></ul><ul><ul><li>Trouble tickets for BI problems automatically routed and processed by VSS BI </li></ul></ul><ul><ul><li>VSS provides Level 1, 2 and 3 support eliminating the need for on-site contractors or full-time employees </li></ul></ul><ul><li>Services Offered: </li></ul><ul><ul><li>Develop knowledge base of common BI problems to provide to BI support staff </li></ul></ul><ul><ul><li>Provide system operations guides for each production application. </li></ul></ul><ul><ul><li>Online metadata repository linked to each reporting component. </li></ul></ul><ul><ul><li>Report definition and usage instructions that define report operation and content. </li></ul></ul><ul><ul><li>Integrated End User documentation </li></ul></ul><ul><ul><li>End-user training for BI analytical tools. </li></ul></ul><ul><li>  </li></ul>
    36. 36. BI Help Desk & Production Support Organization   BI Practice Lead Help Desk Manager Day Shift 8-5 Help Desk Manager Evening Shift 5-1 Help Desk Manager Night Shift 1-8 Production support Help Desk Support Level 1 Help Desk Support Level 2 Production Support On-call Level 2 Support On-call Level 2 Support Level 3 Technical Expert On-Call
    37. 37. www.vss-sap.com John Bailey Director, SAP Business Intelligence Services 404-630-7825 [email_address]

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