Welcome
Evaluating The Impact Of
  Leadership Training
          Prepared by
       BAGHBAGHA Brahim

           Supervisor :
    ...
Case of Study
Table of Contents
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER ONE
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH1      INTRODUCTION       Background



   85 % of U.S. companies examined offer leadership training to
their employees ...
CH1   INTRODUCTION      Background



WHAT ?
                                L
                           Management
     ...
CH1   INTRODUCTION   Background



WHERE ?
CH1       INTRODUCTION     Background



WHY ?
       Interest:
      Training           2003       start: 2005
      Lead...
CH1      INTRODUCTION   Background



WHY ?
       Experience:
  Leadership Training
      20/11/2009        05/07/2010 : ...
CH1     INTRODUCTION   Background



WHY ?
      Belief :
  After a significant results


  “Leadership is one of the grea...
CH1     INTRODUCTION       Background



WHOM ?
      Resources of the study :
  Donald, L. Kirkpatrick
CH1     INTRODUCTION      Background



WHOM ?
      Resources of the study :
  Donald, L. Kirkpatrick and James, D. Kirkp...
CH1     INTRODUCTION      Background



WHOM ?
      Resources of the study :
  James, M. Kouzes & Barry, Z. Posner.
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Dr . Warren Bennis
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Dr. Peter Drucker
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Organizations
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Organizations
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Organizations
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Organizations
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Universities
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Universities
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Universities
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Videos offered by
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Videos offered by
CH1     INTRODUCTION   Background



WHOM ?
      Resources of the study :
  Videos offered by
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH1      INTRODUCTION        PRO



Statement of the Problem
        the Need for LT
        Time
        Cost

Significan...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH1       INTRODUCTION           PRO



Purpose of Research
          Explore: training design, implementation, evaluation...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH1         INTRODUCTION         HYP



Research Hypothesis 1
before, during and after (a short term) the training program...
CH1         INTRODUCTION        HYP



Research Hypothesis 2
       the Impact after (a long term) the training program


...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER TWO & THREE
CHAPTER        ONE:         INTRODUCTION
CHAPTER        TWO:         LITERATURE REVIEW
CHAPTER        THREE:       CONCEPT...
L. REVIEW/ C.
 CH2/3
          FRAMEWORK          LT


   Training Concept

  “the process of developing skills. Habits.
 ...
CHAPTER        ONE:         INTRODUCTION
CHAPTER        TWO:         LITERATURE REVIEW
CHAPTER        THREE:       CONCEPT...
L. REVIEW/ C.
  CH2/3
              FRAMEWORK          LT



  Training Process (10 steps of Kirkpatrick)


1. Determining...
CHAPTER     ONE:        INTRODUCTION
CHAPTER     TWO:        LITERATURE REVIEW
CHAPTER     THREE:      CONCEPTUAL FRAMEWOR...
L. REVIEW/ C.
CH2/3
         FRAMEWORK          LT



Evaluation Training ( 4 Levels of Kirkpatrick)
CHAPTER        ONE:         INTRODUCTION
CHAPTER        TWO:         LITERATURE REVIEW
CHAPTER        THREE:       CONCEPT...
L. REVIEW/ C.
 CH2/3
          FRAMEWORK        LT



Leadership Training/Development Concept


“the process of becoming a...
CHAPTER        ONE:         INTRODUCTION
CHAPTER        TWO:         LITERATURE REVIEW
CHAPTER        THREE:       CONCEPT...
L. REVIEW/ C.
   CH2/3
             FRAMEWORK            LT



  Leadership Training Goals

  increase the supervisor’s hu...
CHAPTER     ONE:        INTRODUCTION
CHAPTER     TWO:        LITERATURE REVIEW
CHAPTER     THREE:      CONCEPTUAL FRAMEWOR...
L. REVIEW/ C.
CH2/3
            FRAMEWORK            LT



 Leadership Training evaluation

 “the success of a leadership ...
CHAPTER        ONE:         INTRODUCTION
CHAPTER        TWO:         LITERATURE REVIEW
CHAPTER        THREE:       CONCEPT...
L. REVIEW/ C.
CH2/3
         FRAMEWORK        LT



 Leadership Training effectiveness


        Assessment
        Challe...
CHAPTER     ONE:        INTRODUCTION
CHAPTER     TWO:        LITERATURE REVIEW
CHAPTER     THREE:      CONCEPTUAL FRAMEWOR...
L. REVIEW/ C.
CH2/3
          FRAMEWORK            LT



  CCL study 2006



           Seven competencies were
        id...
L. REVIEW/ C.
 CH2/3
          FRAMEWORK           LT



  CCL study 2006
1. Leading people.
2. Strategic planning.
3. Man...
CHAPTER FOUR
CHAPTER   ONE:       INTRODUCTION
CHAPTER   TWO:       LITERATURE REVIEW
CHAPTER   THREE:     CONCEPTUAL FRAMEWORK
CHAPTER...
CHAPTER   ONE:       INTRODUCTION
CHAPTER   TWO:       LITERATURE REVIEW
CHAPTER   THREE:     CONCEPTUAL FRAMEWORK
CHAPTER...
CHAPTER   ONE:       INTRODUCTION
CHAPTER   TWO:       LITERATURE REVIEW
CHAPTER   THREE:     CONCEPTUAL FRAMEWORK
CHAPTER...
CHAPTER   ONE:       INTRODUCTION
CHAPTER   TWO:       LITERATURE REVIEW
CHAPTER   THREE:     CONCEPTUAL FRAMEWORK
CHAPTER...
CH4
                      RESEARCH                    Questionnaire
                    METHODOLOGY                      f...
CH4
                    RESEARCH                    Questionnaire
                  METHODOLOGY                      forme...
CH4
                  RESEARCH                    Questionnaire
                METHODOLOGY                      forme



...
CH4
                   RESEARCH                  Questionnaire
                 METHODOLOGY                    forme



  ...
CH4
                      RESEARCH                       Questionnaire
                    METHODOLOGY                    ...
CH4
               RESEARCH              Questionnaire
             METHODOLOGY                forme



 The impact of tra...
CH4
                RESEARCH             Questionnaire
              METHODOLOGY               forme



     The impact of...
CH4
              RESEARCH     Questionnaire
            METHODOLOGY       forme



   Comments


  What did you like most...
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CH5     DATA PRESENTATION   TMS history



TMS ?
CH5        DATA PRESENTATION       TMS history



TMS ?
  Started up                    1996             Now
      By     ...
CH5      DATA PRESENTATION   TMS history



TMS ?
      International Exclusive Brand mark as
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CH5   DATA PRESENTATION       L T program



Topics & lengths
                                                      length...
CH5           DATA PRESENTATION            L T program



The Daily program

           Timing                  Length    ...
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CH5                 DATA PRESENTATION    Participants



Background
                                         NBR of partic...
CH5                  DATA PRESENTATION   Participants



Background
                          TM Stationery         7     ...
CH5   DATA PRESENTATION      Participants



Background

                     percentage of respondents


                ...
CH5                                 DATA PRESENTATION                       Participants



Background
                   ...
CH5        DATA PRESENTATION             Participants



Age
                         more than 45          no answer 25 y...
CH5      DATA PRESENTATION   Participants



Gender



                        100 % male
CH5        DATA PRESENTATION          Participants



Education level
                 graduate school         no answer
 ...
CH5          DATA PRESENTATION   Participants



Occupation

                     COMPTBLT      DEPOTS   no anwser
       ...
CH5   DATA PRESENTATION      Participants



Experience
                           no answer               less than 12
  ...
CH5             DATA PRESENTATION            Participants



The number of subordinates

                                 ...
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CH5    DATA PRESENTATION   Trainer




Mr. Omar BAKELLI
       An Algerian expert trainer
         qualification
         ...
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CH5         DATA PRESENTATION   Observation



Expert Observer Rating

  Background Information

Observer                 ...
CH5          DATA PRESENTATION         Observation



Trainer’s Skills: Competencies Checklist

   Background Information
...
CHAPTER    ONE:       INTRODUCTION
CHAPTER    TWO:       LITERATURE REVIEW
CHAPTER    THREE:     CONCEPTUAL FRAMEWORK
CHAP...
CHAPTER SIX
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
CH6         DATA ANALYSIS           reliability test




Questionnaire’s reliability test


                      sufficie...
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
4 levels of
 CH6            DATA ANALYSIS
                                               Evaluation
                      ...
4 levels of
 CH6                                   DATA ANALYSIS
                                                         ...
4 levels of
 CH6                       DATA ANALYSIS
                                                               Evalua...
4 levels of
 CH6              DATA ANALYSIS
                                          Evaluation
                         ...
4 levels of
 CH6                DATA ANALYSIS
                                                    Evaluation
             ...
4 levels of
  CH6                        DATA ANALYSIS
                                                                  E...
4 levels of
 CH6                            DATA ANALYSIS
                                                  Evaluation
   ...
4 levels of
 CH6                          DATA ANALYSIS
                                                                  ...
4 levels of
                 CH6                     DATA ANALYSIS
                                                       ...
4 levels of
 CH6       DATA ANALYSIS
                             Evaluation
                                           4
...
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
CH6
                                              Other
                       DATA ANALYSIS
                             ...
CH6
                                          Other
                   DATA ANALYSIS
                                     ...
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
CH6
                                     Participants
                DATA ANALYSIS
                                     C...
CH6
                                     Participants
                DATA ANALYSIS
                                     C...
CH6
                                    Participants
                DATA ANALYSIS
                                    Com...
CH6
                                   Participants
                DATA ANALYSIS
                                   Comme...
CH6
                                      Participants
                DATA ANALYSIS
                                     ...
CH6
                                       Participants
                DATA ANALYSIS
                                    ...
CH6
                            Participants
            DATA ANALYSIS
                            Comments



What need t...
CH6
                                 Participants
             DATA ANALYSIS
                                 Comments



...
CHAPTER    ONE:      INTRODUCTION
CHAPTER    TWO:      LITERATURE REVIEW
CHAPTER    THREE:    CONCEPTUAL FRAMEWORK
CHAPTER...
CHAPTER SEVEN
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
Hypotheses
 CH7     Findings & conclusions
                                    Testing        1


Research Hypothesis 1:
 ...
Hypotheses
 CH7     Findings & conclusions
                                    Testing    1


Research Hypothesis 1:
   Be...
Hypotheses
 CH7     Findings & conclusions
                                    Testing    1


Research Hypothesis 1:
   Be...
Hypotheses
 CH7       Findings & conclusions
                                      Testing    1


Research Hypothesis 1:
 ...
Hypotheses
 CH7       Findings & conclusions
                                      Testing    1


Research Hypothesis 1:
 ...
Hypotheses
 CH7       Findings & conclusions
                                      Testing    2


Research Hypothesis 2:
 ...
Hypotheses
 CH7        Findings & conclusions
                                       Testing    2


Research Hypothesis 2:...
Hypotheses
 CH7        Findings & conclusions
                                       Testing    2


Research Hypothesis 2:...
Hypotheses
 CH7       Findings & conclusions
                                      Testing    2


Research Hypothesis 2:
 ...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH7       Findings & conclusions   Findings




  Leadership can be thought, by an effective training process
  Effective ...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH7         Findings & conclusions     TMS




      Leadership: inspiration, strategic planning, vision & mission.
  Memb...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH7     Findings & conclusions   Results




Participants : Reported
      New KSA
      New KSA were noticed by who worke...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH7     Findings & conclusions   Limitations




This study


       only on 46%
       only Male 100%
       only three l...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CH7    Findings & conclusions   Recommendations



This study provided recommendation for :

      Training management
   ...
CH7     Findings & conclusions   Recommendations



Training management

       Focus                                 Achi...
CH7    Findings & conclusions   Recommendations



Training workshops



      Time control
      No interruptions
      L...
CH7     Findings & conclusions   Recommendations



Training topics



       The need 1st
       “Put the 1st things 1st“...
CH7     Findings & conclusions   Recommendations



Instructor

       Preparation, Preparation, Preparation
       Know p...
CH7     Findings & conclusions   Recommendations



   Who want to be the world wanted LEADER?
    Kouzes & Posnes Study

...
CH7   Findings & conclusions   Recommendations



The world wanted LEADER
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
CHAPTER   ONE:     INTRODUCTION
CHAPTER   TWO:     LITERATURE REVIEW
CHAPTER   THREE:   CONCEPTUAL FRAMEWORK
CHAPTER   FOU...
“Leadership development is a
  Leadership
young but growing field that we
                         about”
  still know ver...
THANK YOU
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Evaluating the impact of training (Mr brahim baghbagha)

  1. 1. Welcome
  2. 2. Evaluating The Impact Of Leadership Training Prepared by BAGHBAGHA Brahim Supervisor : Mr. LAZHER Chine 2010
  3. 3. Case of Study
  4. 4. Table of Contents
  5. 5. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  6. 6. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  7. 7. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  8. 8. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  9. 9. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  10. 10. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  11. 11. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  12. 12. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  13. 13. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS
  14. 14. CHAPTER ONE
  15. 15. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  16. 16. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  17. 17. CH1 INTRODUCTION Background 85 % of U.S. companies examined offer leadership training to their employees (2003) the use of teams in organisations. change : good leaders help people to deal with change. Globalization and competition: need for conflict resolution & problem solving skills. Tichy (2002) : the key ability of winning organizations is creating leaders
  18. 18. CH1 INTRODUCTION Background WHAT ? L Management E A Human DResources E Training & Development R S Evaluation H I Impact P
  19. 19. CH1 INTRODUCTION Background WHERE ?
  20. 20. CH1 INTRODUCTION Background WHY ? Interest: Training 2003 start: 2005 Leadership 2008 start: 2009
  21. 21. CH1 INTRODUCTION Background WHY ? Experience: Leadership Training 20/11/2009 05/07/2010 : 100 hours
  22. 22. CH1 INTRODUCTION Background WHY ? Belief : After a significant results “Leadership is one of the greatest laws, we should know about, in this universe”
  23. 23. CH1 INTRODUCTION Background WHOM ? Resources of the study : Donald, L. Kirkpatrick
  24. 24. CH1 INTRODUCTION Background WHOM ? Resources of the study : Donald, L. Kirkpatrick and James, D. Kirkpatrick
  25. 25. CH1 INTRODUCTION Background WHOM ? Resources of the study : James, M. Kouzes & Barry, Z. Posner.
  26. 26. CH1 INTRODUCTION Background WHOM ? Resources of the study : Dr . Warren Bennis
  27. 27. CH1 INTRODUCTION Background WHOM ? Resources of the study : Dr. Peter Drucker
  28. 28. CH1 INTRODUCTION Background WHOM ? Resources of the study : Organizations
  29. 29. CH1 INTRODUCTION Background WHOM ? Resources of the study : Organizations
  30. 30. CH1 INTRODUCTION Background WHOM ? Resources of the study : Organizations
  31. 31. CH1 INTRODUCTION Background WHOM ? Resources of the study : Organizations
  32. 32. CH1 INTRODUCTION Background WHOM ? Resources of the study : Universities
  33. 33. CH1 INTRODUCTION Background WHOM ? Resources of the study : Universities
  34. 34. CH1 INTRODUCTION Background WHOM ? Resources of the study : Universities
  35. 35. CH1 INTRODUCTION Background WHOM ? Resources of the study : Videos offered by
  36. 36. CH1 INTRODUCTION Background WHOM ? Resources of the study : Videos offered by
  37. 37. CH1 INTRODUCTION Background WHOM ? Resources of the study : Videos offered by
  38. 38. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  39. 39. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  40. 40. CH1 INTRODUCTION PRO Statement of the Problem the Need for LT Time Cost Significant of the Problem 1959 : training evaluation 1960 : leadership training in business little research provided TMS need for LTE
  41. 41. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  42. 42. CH1 INTRODUCTION PRO Purpose of Research Explore: training design, implementation, evaluation Provide TMS with evaluative info ‘LTP’ for more control Determine the impact elements of ‘LTP’… guiding by Is the LTP well designed, managed & evaluated ? In what ways does ‘LTP’ impact learners behavior? What are the main obstacle that have prevented the effectiveness of ‘LTP’ ?
  43. 43. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  44. 44. CH1 INTRODUCTION HYP Research Hypothesis 1 before, during and after (a short term) the training program 1. The training program was well designed, managed and evaluated 2. The participants were satisfied about the training overall; and their expectations were met 3. The learning objectives for the workshop were met 4. The participants have developed new knowledge and skills during the training program
  45. 45. CH1 INTRODUCTION HYP Research Hypothesis 2 the Impact after (a long term) the training program 1. The participants applied the new knowledge and skills on their work place 2. They found that it works effectively and worthy, by evidence of results 3. There is a linear relationship between the Job Performance and the leadership (8 competencies)
  46. 46. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  47. 47. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  48. 48. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Background Statement of the Problem Significance of the Problem Purpose of Research Statement of Hypotheses Demarcations Outline of the study
  49. 49. CHAPTER TWO & THREE
  50. 50. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Training and development Concept of training Techniques of Training Training process Leadership Training and Development Goals of leadership training Effectiveness Assessment Challenge Organizational support Application
  51. 51. L. REVIEW/ C. CH2/3 FRAMEWORK LT Training Concept “the process of developing skills. Habits. Knowledge and attitudes in employees for the purpose of increasing effectiveness of employees in their present government positions as well as preparing employees for future government positions” William G. Torpey
  52. 52. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Training and development Concept of training Techniques of Training Training process Leadership Training and Development Goals of leadership training Effectiveness Assessment Challenge Organizational support Application
  53. 53. L. REVIEW/ C. CH2/3 FRAMEWORK LT Training Process (10 steps of Kirkpatrick) 1. Determining Needs 6. Selecting Appropriate Facilities 2. Setting Objectives 7. Selecting Appropriate Instructors 3. Determining Subject Content 8. Selecting and Preparing 4. Selecting Participants Audiovisual Aids 5. Determining the Best Schedule 9. Coordinating the Program 10. Evaluating the Program
  54. 54. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Evaluating part of ten step-procces Reasons for Evaluating planning for evaluation types of evaluations Evaluation Kirkpatrick model (4 level) Methods for Long-Term Evaluation Evaluation of Leadership Training Center for Creative Leadership Research
  55. 55. L. REVIEW/ C. CH2/3 FRAMEWORK LT Evaluation Training ( 4 Levels of Kirkpatrick)
  56. 56. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Training and development Concept of training Techniques of Training Training process Leadership Training and Development Goals of leadership training Effectiveness Assessment Challenge Organizational support Application
  57. 57. L. REVIEW/ C. CH2/3 FRAMEWORK LT Leadership Training/Development Concept “the process of becoming a leader is much the same as the process of becoming an integrated human being” W, Bennis “In many programs leadership development is a process of self-development” Kouzes & Posner
  58. 58. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Training and development Concept of training Techniques of Training Training process Leadership Training and Development Goals of leadership training Effectiveness Assessment Challenge Organizational support Application
  59. 59. L. REVIEW/ C. CH2/3 FRAMEWORK LT Leadership Training Goals increase the supervisor’s human relationship knowledge, skills, and abilities, in order to solve interaction problems between the supervisor and his or her subordinates. “the effective leader is a fully functioning person” Giber in 2000, found that the top leadership competencies taught in leadership programs included individual, team, and organizational aspects such as building teamwork, understanding the business, conceptual thinking, and emotional intelligence
  60. 60. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Evaluating part of ten step-procces Reasons for Evaluating planning for evaluation types of evaluations Evaluation Kirkpatrick model (4 level) Methods for Long-Term Evaluation Evaluation of Leadership Training Center for Creative Leadership Research
  61. 61. L. REVIEW/ C. CH2/3 FRAMEWORK LT Leadership Training evaluation “the success of a leadership development program should be observed in how participants use their education and respond to it” Phillips and Stone
  62. 62. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Training and development Concept of training Techniques of Training Training process Leadership Training and Development Goals of leadership training Effectiveness Assessment Challenge Organizational support Application
  63. 63. L. REVIEW/ C. CH2/3 FRAMEWORK LT Leadership Training effectiveness Assessment Challenge Organizational Support Application
  64. 64. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Evaluating part of ten step-procces Reasons for Evaluating planning for evaluation types of evaluations Evaluation Kirkpatrick model (4 level) Methods for Long-Term Evaluation Evaluation of Leadership Training Center for Creative Leadership Research
  65. 65. L. REVIEW/ C. CH2/3 FRAMEWORK LT CCL study 2006 Seven competencies were identified as most critical for success, now and in the future
  66. 66. L. REVIEW/ C. CH2/3 FRAMEWORK LT CCL study 2006 1. Leading people. 2. Strategic planning. 3. Managing change. 4. Inspiring commitment. 5. Resourcefulness. 6. Doing whatever it takes. 7. Being a quick learner.
  67. 67. CHAPTER FOUR
  68. 68. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Research purpose Research approach Research strategy Data collection methods Sample Selection Questionnaire form
  69. 69. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Research purpose Research approach Research strategy Data collection methods Sample Selection Questionnaire form
  70. 70. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Research purpose Research approach Research strategy Data collection methods Sample Selection Questionnaire form
  71. 71. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Research purpose Research approach Research strategy Data collection methods Sample Selection Questionnaire form
  72. 72. CH4 RESEARCH Questionnaire METHODOLOGY forme Before, during & after the training program Before & after self assessment SELF-ASSESSMENT OF YOUR KNOWLEDGE BEFORE TRAINING AFTER TRAINING ABSENT AND SKILLS RELATED TO: 1 2 3 4 5 Session 1: Communication 1 2 3 4 5 1 2 3 4 5 Session 2: Managing Change 1 2 3 4 5 1 2 3 4 5 Session 3: Managing Teamwork 1 2 3 4 5 1 2 3 4 5 Session 4: Managing Conflicts 1 2 3 4 5 Session 5: Solving Problems Techniques 1 2 3 4 5 1 2 3 4 5 Session 6: Making Decisions Techniques 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Session 7: Delegation 1 2 3 4 5 1 2 3 4 5 Session 8: Negotiation Techniques 1 2 3 4 5 1 2 3 4 5 Session 9: Managing Meeting 1 2 3 4 5
  73. 73. CH4 RESEARCH Questionnaire METHODOLOGY forme Before, during & after the training program Course Facilitation Strongly strongly Disagree Agree Disagree Agree Overall, I was satisfied with the facilitator 1 2 3 4 The facilitator explained new terms/theories clearly 1 2 3 4 Facilitator was supportive and encouraging 1 2 3 4 Acceptable answers were given to my questions 1 2 3 4 Facilitator was available for help when it was asked for 1 2 3 4 There was sufficient time allocated to cover each subject 1 2 3 4
  74. 74. CH4 RESEARCH Questionnaire METHODOLOGY forme Before, during & after the training program Workshops Feedback Strongly strongly Disagree Agree Disagree Agree Overall, I was satisfied with the workshops 1 2 3 4 I understood the objectives of the workshops 1 2 3 4 My learning objectives for the workshops were met 1 2 3 4 T he workshops were well structured and easy to follow 1 2 3 4 There were sufficient practical exercises in the workshops 1 2 3 4 There was sufficient time allocated to cover each subject 1 2 3 4 The workshops’ content was relevant to our business 1 2 3 4 I gained practical knowledge of coaching 1 2 3 4 The program improved my skill level 1 2 3 4 The knowledge and skills will have an impact in the field 1 2 3 4
  75. 75. CH4 RESEARCH Questionnaire METHODOLOGY forme Before, during & after the training program Short Term Feedback 1 = Never 3 = sometimes 5 = Always 2 = Almost never 4 = Almost always I applied these skills on It works effectively and worthy workplace Communication 1 2 3 4 5 1 2 3 4 5 Managing Change 1 2 3 4 5 1 2 3 4 5 Managing Teamwork 1 2 3 4 5 1 2 3 4 5 Managing Conflicts 1 2 3 4 5 1 2 3 4 5 Solving Problems Techniques 1 2 3 4 5 1 2 3 4 5 Making Decisions Techniques 1 2 3 4 5 1 2 3 4 5 Delegation 1 2 3 4 5 1 2 3 4 5 Negotiation Techniques 1 2 3 4 5 1 2 3 4 5 Managing Meeting 1 2 3 4 5 1 2 3 4 5
  76. 76. CH4 RESEARCH Questionnaire METHODOLOGY forme The impact of training program (long term) 360° Feedback 1 = Never 3 = sometimes 5 = Always 2 = Almost never 4 = Almost always Supervi not Self Peer Staff sor attended Be a Visionary and Strategic Thinker Demonstrate Effective Leadership Communicate Effectively Facilitate Cooperation and Teamwork Serve Externals and Internal Customers Well Manage People Effectively Manage Project Effectively Manage Conflict Effectively
  77. 77. CH4 RESEARCH Questionnaire METHODOLOGY forme The impact of training program (long term) Now applications & reasons Now Which ones (skills) you mean most? Why? I keep trying them(skills) on workplace I went back to old behavior
  78. 78. CH4 RESEARCH Questionnaire METHODOLOGY forme The impact of training program (long term) most encourage/discourage things 3 things encourage you to apply 3 things discourage you to apply 1 2 3
  79. 79. CH4 RESEARCH Questionnaire METHODOLOGY forme Comments What did you like most about the workshop? What are the main topics in the program should be the priority? What changes would you suggest for the program? Anything else you would like to add?
  80. 80. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  81. 81. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  82. 82. CH5 DATA PRESENTATION TMS history TMS ?
  83. 83. CH5 DATA PRESENTATION TMS history TMS ? Started up 1996 Now By Hadj Saeed HAMMOUDA Field stationery, hospitality, fine arts.. Kind Ltd. Vision Market Leadership on 2015 Focus on human capital , strategy
  84. 84. CH5 DATA PRESENTATION TMS history TMS ? International Exclusive Brand mark as
  85. 85. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  86. 86. CH5 DATA PRESENTATION L T program Topics & lengths length Topic (days) (hours) 1 Communication 2 12 2 Solving Problems Techniques 2 12 3 Making Decisions Techniques 2 12 4 Managing Conflicts 2 12 5 Managing Meeting 1 6 6 Managing Change 1 6 7 Managing Teamwork 1 6 8 Negotiation Techniques 1 6 9 Delegation 1 6 / total 13 d 78 h
  87. 87. CH5 DATA PRESENTATION L T program The Daily program Timing Length Part 9 AM _ 10:45 AM 105 min starting the training program – part 1 - 10:45 AM _ 11 AM 15 min break (coffee/ the ) 11 AM _ 1:30 PM 150 min training program – part 2 - 1:30 PM _ 2:30 PM 60 min break ( lunch & el-Thoher prayer ) 2:30 PM _ 4:15 PM 105 min training program – part 3 - 4:15 PM _ 4:30 PM 15 min break ( coffee/ the & el- Aser prayer ) All the time 450 min 7.5 hours total without breaks 360 min 6 hours
  88. 88. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  89. 89. CH5 DATA PRESENTATION Participants Background NBR of participant in NBR of % of the Structure leadership training questionnaires’ program sample sample DRH 5 3 0.60 IT 7 4 0.57 TECHNOMODERNE holding company DG 5 3 0.60 FINANCES 4 2 0.50 MRKT 3 2 0.67 COMMERCIALE 3 1 0.33 ACHATS 2 1 0.50 COMPTBLT 3 2 0.67 DEPOTS 6 3 0.50 Total 38 21 0.55
  90. 90. CH5 DATA PRESENTATION Participants Background TM Stationery 7 4 0.57 LBM 4 3 0.75 TECHNOMODERNE TECHNO CHERAGA 4 0 0.00 Subsidiaries of HYDRA OFFICE 2 0 0.00 SMART OFFICE 5 0 0.00 CIRTA OFFICE 2 2 1.00 BUREAU MAGIC 1 0 0.00 MPS 1 0 0.00 FOURSOUTAI 1 0 0.00 27 9 0.33 Total 65 30 0.46
  91. 91. CH5 DATA PRESENTATION Participants Background percentage of respondents 30% Subsidiaries of TECHNOMODERNE 70% holding company TECHNOMODERNE
  92. 92. CH5 DATA PRESENTATION Participants Background Number of participants in leadership training program and questionnaire sample in term of affiliation 40 35 30 nbr of participants 25 20 15 10 5 0 holding company TECHNOMODERNE Subsidiaries of TECHNOMODERNE NBR of participant in leadership training 38 27 program NBR of questionnaires’ sample 21 9
  93. 93. CH5 DATA PRESENTATION Participants Age more than 45 no answer 25 years old or years old 7% less 41 to 45 years old 10% 3% 3% 36 to 40 years old 20% 26 to 30 years old 44% 31 to 35 years old 13%
  94. 94. CH5 DATA PRESENTATION Participants Gender 100 % male
  95. 95. CH5 DATA PRESENTATION Participants Education level graduate school no answer degree 3% some graduate 10% school 7% Less than 12 years 20% some college 7% college degree 53%
  96. 96. CH5 DATA PRESENTATION Participants Occupation COMPTBLT DEPOTS no anwser 7% 3% 6% COMMERCIAL 13% DG 27% MRKT 7% FINANCES 10% IT 20% DGH 7%
  97. 97. CH5 DATA PRESENTATION Participants Experience no answer less than 12 3% months 7% 12 to 23 months 7% 24 to 35 more than 48 months months 10% 46% 36 to 47 months 27%
  98. 98. CH5 DATA PRESENTATION Participants The number of subordinates more than 20 persons 16 to 20 persons no one 17% 7% 36% 11 to 15 persons 3% 5 or less 37%
  99. 99. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  100. 100. CH5 DATA PRESENTATION Trainer Mr. Omar BAKELLI An Algerian expert trainer qualification experience motivation
  101. 101. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  102. 102. CH5 DATA PRESENTATION Observation Expert Observer Rating Background Information Observer Brahim BAGHBAGHA ; researcher Date of Observation 6 ,7, 8, 19 ,20,21,22,26 & 27 July 2010 9 days from 13 Duration of Observation: 70 % of the leadership training program Total Number of Attendees 30 ; (2nd group) Name of Presenter Mr. Omar BAKELLI holding company (TECHNO MODERNE place TMS) ; Algiers
  103. 103. CH5 DATA PRESENTATION Observation Trainer’s Skills: Competencies Checklist Background Information FAKHAR ELHADJ Observer (training department manager in “TECHNOMODERNE”) Date of Observation the whole leadership training program Duration of Observation: 100 % of the leadership training program Total Number of Attendees 35 ;30 (1st & 2nd group) Name of Presenter Mr. Omar BAKELLI place holding company (TECHNO MODERNE TMS) ; Algiers
  104. 104. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Organization history Organization chart Leadership training program Participants Trainer Observation data collection
  105. 105. CHAPTER SIX
  106. 106. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  107. 107. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  108. 108. CH6 DATA ANALYSIS reliability test Questionnaire’s reliability test sufficient time for each subject sufficient time for each subject (facilitator part) (workshops part) N Valid 30 30 Missing 0 0 Average 2.47 2.40 Median 2 2 Mode 2 2 Sum 74 72
  109. 109. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  110. 110. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  111. 111. 4 levels of CH6 DATA ANALYSIS Evaluation 1 Kirkpatrick’s four levels model of training evaluation Level 1 – Reactions Course facilitator & workshop satisfaction facilitator satisfation Strongly no workshops satisfation Strongly no Disagree answer Disagree Stongly answer 0% 3% 0% Stongly agree 4% Disagree Disagree agree 23% 0% 7% 20% Agree Agree 73% 70%
  112. 112. 4 levels of CH6 DATA ANALYSIS Evaluation 2 Kirkpatrick’s four levels model of training evaluation Level 2 – Learning Self Assessment: “before & after” Communication "before/after" 16 14 nbr of respondings 12 10 8 6 4 2 0 No almost no Some almost a lot A lot of no answer knowledge or knowledge or knowledge or of knowledge knowledge or absent skills skills skills or skills skills communication "before" 1 3 6 14 5 0 1 communication "after" 0 0 0.0 5.0 15 9 1
  113. 113. 4 levels of CH6 DATA ANALYSIS Evaluation 2 Kirkpatrick’s four levels model of training evaluation Level 2 – Learning Self Assessment: “before & after” The Whole Training Program "before & after" 4.50 Av: 3,94 4.00 3.50 3.00 Av: 2,26 degree 2.50 2.00 1.50 1.00 0.50 0.00 solving making communicatio managing managing managing negotiation managing problems decision delegation n change teamwork conflicts techniques meeting techniques techniques before 2.77 2.03 2.40 2.20 2.03 2.07 2.07 2.37 2.37 after 4.20 3.63 4.03 3.77 3.87 3.77 4.00 4.10 4.07
  114. 114. 4 levels of CH6 DATA ANALYSIS Evaluation 2 Kirkpatrick’s four levels model of training evaluation Level 2 – Learning Facilitator's Evaluation sufficient time for each subject (f) 2.47 facilitator: available help 3.40 facilitator: accepted answers 3.27 facilitator support 3.60 facilitator explanation 3.27 overall,facilitator satisfation 3.13
  115. 115. 4 levels of CH6 DATA ANALYSIS Evaluation 2 Kirkpatrick’s four levels model of training evaluation Level 2 – Learning Workshop's Evaluation The knowledge and skills will have an impact in the field 3.50 The program improved the skill level 3.33 practical knowledge of coaching was gained 3.10 workshops' content was relevant 3.33 sufficient time for each subject (w) 2.40 sufficient practical exercises (w) 2.57 workshops' structure easy to follow 2.97 workshops' objectives gained 2.70 workshops' objectives understood 3.17 overall,workshops satisfation 3.03
  116. 116. 4 levels of CH6 DATA ANALYSIS Evaluation 3 Kirkpatrick’s four levels model of training evaluation Level 3 – Behaviors 360-degree Feedback 6.00 5.00 4.00 degree 3.00 SUP SELF 2.00 PEER 1.00 STAFF N/AT 0.00 Be a Visionary Demonstrate Communicate Facilitate Serve Manage Manage Manage and Strategic Effective Effectively Cooperation Externals and People Project Conflict Thinker Leadership and Internal Effectively Effectively Effectively Teamwork Customers Well
  117. 117. 4 levels of CH6 DATA ANALYSIS Evaluation 3 Kirkpatrick’s four levels model of training evaluation Level 3 – Behaviors Now Behaviors 20 15 nbr of respondings 10 5 now: most applied 0 went back to old behaviors -5 -10
  118. 118. 4 levels of CH6 DATA ANALYSIS Evaluation 3 Kirkpatrick’s four levels model of training evaluation Level 3 – Behaviors Applications & Effectiveness 4.50 4.00 3.50 3.00 2.50 degree 2.00 application effectiveness 1.50 1.00 0.50 0.00 managing managing managing solving making delegation negotiation managing communication change teamwork conflicts problems decision techniques meeting techniques techniques
  119. 119. 4 levels of CH6 DATA ANALYSIS Evaluation 3 Kirkpatrick’s four levels model of training evaluation Level 3 – Behaviors Applications & Priorities 18 16 14 12 Titre de l'axe 10 8 now: most applied PRIORITY TOPICS 6 4 2 0 communication managing managing managing solving making decision delegation negotiation managing change teamwork conflicts problems techniques techniques meeting techniques
  120. 120. 4 levels of CH6 DATA ANALYSIS Evaluation 4 Kirkpatrick’s four levels model of training evaluation Level 4 – Results
  121. 121. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  122. 122. CH6 Other DATA ANALYSIS Evaluations Languages Level 60 50 40 30 20 ENGLISH 10 0 FRENCH very good good ARABIC medium poor very poor no answer
  123. 123. CH6 Other DATA ANALYSIS Evaluations Favorite Language 3rd favorite 2nd favorite ENGLISH FRENCH ARABIC 1st favorite % 0 10 20 30 40 50 60 70 80 90
  124. 124. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  125. 125. CH6 Participants DATA ANALYSIS Comments Three encouraging/ discouraging aspects Encouraging 1. Agreement among the group toward serious implementation 2. Helpful weather (personnel & material ) 3. Effective & measured evaluation system 4. Belief on the effectiveness of training 5. Clarity of objectives in macro & micro level 6. Superior interest, and feedback 7. Motivation 8. Peers’ communication level
  126. 126. CH6 Participants DATA ANALYSIS Comments Three encouraging/ discouraging aspects Discouraging 1. No common vision 2. No motivation 3. Full Agenda; no enough time 4. Routine 5. Old values and beliefs 6. No authority & chance to do the NEW 7. No superiors’ feedback after change
  127. 127. CH6 Participants DATA ANALYSIS Comments Three encouraging/ discouraging aspects Discouraging 8. Procrastination 9. No model leader (leaders do not apply as much as they ask for) 10. Lack of communication between leaders and their staff 11. Lack of confidence between leaders and their staff
  128. 128. CH6 Participants DATA ANALYSIS Comments What was liked most? Workshops 1. Integrity 2. Pattern 3. Diversity 4. Practice 5. Subject (human development skills)
  129. 129. CH6 Participants DATA ANALYSIS Comments What was liked most? Instructor 1. The quality of training 2. Abilities and skills 3. Experience 4. Motivation 5. Modesty
  130. 130. CH6 Participants DATA ANALYSIS Comments What was liked most? Training management 1. Organization 2. Training Planning 3. Diversity of experiences 4. Meeting branches ( subsidiaries’ members) 5. Issues selection 6. Service
  131. 131. CH6 Participants DATA ANALYSIS Comments What need to be changed? 1. Time + 6. Reviewing grp. act 2. Severity on TM 7. Place 3. Duration + 8. Pre & post Test 4. Focus 9. Other experts 5. Practice +
  132. 132. CH6 Participants DATA ANALYSIS Comments Suggestions 1. Print resources. Bfr 2. Summaries, refce. Afr 30 % 3. Monitoring . Afr 4. Obejectives’Identification 20 % 5. Evaluation 6. Diversity of trainers
  133. 133. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Analyze and Communicate Evaluation Results Questionnaire’s reliability test Questionnaire’s analysis design Kirkpatrick’s four levels model of training evaluation Other evaluations Participants comments
  134. 134. CHAPTER SEVEN
  135. 135. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  136. 136. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  137. 137. Hypotheses CH7 Findings & conclusions Testing 1 Research Hypothesis 1: Before, during and after (a short term) the training program 1. The training program was well designed, managed and evaluated 1. Determining Needs × 4. Selecting Participants × 2. Setting Objectives × 5. Determining the Best Schedule 3. Determining Subject Content 6. Selecting Appropriate Facilities
  138. 138. Hypotheses CH7 Findings & conclusions Testing 1 Research Hypothesis 1: Before, during and after (a short term) the training program 1. The training program was well designed, managed and evaluated 7. Selecting Appropriate Instructors 8. Selecting and Preparing Audiovisual Aids × 9. Coordinating the Program 10. Evaluating the Program ×
  139. 139. Hypotheses CH7 Findings & conclusions Testing 1 Research Hypothesis 1: Before, during and after (a short term) the training program 2. The participants were satisfied about the training overall; and their expectations were met 90%
  140. 140. Hypotheses CH7 Findings & conclusions Testing 1 Research Hypothesis 1: Before, during and after (a short term) the training program 3. The learning objectives for the workshop were met there was an interesting improvement through the three levels (reaction, knowledge and behavior).
  141. 141. Hypotheses CH7 Findings & conclusions Testing 1 Research Hypothesis 1: Before, during and after (a short term) the training program 4. The participants have developed new knowledge and skills during the training program. Actually, they have developed from 2.26/5 to 3.94/5 , which equals feedback gap 1.68
  142. 142. Hypotheses CH7 Findings & conclusions Testing 2 Research Hypothesis 2: The Impact after (a long term) the training program 1. The participants applied the new knowledge and skills on their work place. The application in workplace was done with different averages rates, based on variety of reasons mostly, the participants were more interested about relevant topics to their business furthermore the effectiveness of those new skills and behaviors.
  143. 143. Hypotheses CH7 Findings & conclusions Testing 2 Research Hypothesis 2: The Impact after (a long term) the training program 2. They found that, it works effectively and worthy, by evidence of results They did, the most effective S / K rated as follows : a) Communication b) Delegation c) Managing Teamwork d) Making Decision Techniques
  144. 144. Hypotheses CH7 Findings & conclusions Testing 2 Research Hypothesis 2: The Impact after (a long term) the training program 3. There is a linear relationship between the Job Performance and the leadership Competencies of : 1. Be a Visionary and Strategic Thinker 2. Demonstrate Effective Leadership 3. Communicate Effectively 4. Facilitate Cooperation and Teamwork
  145. 145. Hypotheses CH7 Findings & conclusions Testing 2 Research Hypothesis 2: The Impact after (a long term) the training program 3. There is a linear relationship between the Job Performance and the leadership Competencies of : 5. Serve Externals and Internal Customers Well. 6. Manage People Effectively. 7. Manage Project Effectively. 8. Manage Conflict Effectively.
  146. 146. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  147. 147. CH7 Findings & conclusions Findings Leadership can be thought, by an effective training process Effective leadership training had: assessment, challenge, organizational support, application Kirkpatrick’s levels provide a useful framework for training evaluation selection of appropriate measurement approaches Kirkpatrick’s Ten steps of training process provide a useful framework for training planning TMS, there was no formal plan in place to measure the success of the program and its value to the company
  148. 148. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  149. 149. CH7 Findings & conclusions TMS Leadership: inspiration, strategic planning, vision & mission. Members: young, loyal, educated, qualified, selected by system, overall motivated System: procedures charts, clear, flexible Organization: structured Innovation: fresh area of creativity IT: highly technology systems Training & development Innovation High customer Service Infrastructure
  150. 150. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  151. 151. CH7 Findings & conclusions Results Participants : Reported New KSA New KSA were noticed by who worked close to Overall Satisfaction about LTP LTP impact workplace, business Significant difference between the attendees & N/A STAFF level were able to show L.B even better than SUP LTP could be better by some changes..
  152. 152. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  153. 153. CH7 Findings & conclusions Limitations This study only on 46% only Male 100% only three level of Kirkpatrick's four levels of EVA no “overview” about LTP in Algeria was provided no ROI no specific topic impact
  154. 154. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  155. 155. CH7 Findings & conclusions Recommendations This study provided recommendation for : Training management Training Workshops Training Topics Instructors Managers Who want to be a leader Further research
  156. 156. CH7 Findings & conclusions Recommendations Training management Focus Achieve Potential participants Write your plan Quality rather than quantity Apply what you wrote Measurement/ Management Evaluate, Measure the Gaps Check out of the box Make decisions fats Believe Develop plan , get to action Invest on HR capital Deal with believers Share stakeholders Don’t wait out OK
  157. 157. CH7 Findings & conclusions Recommendations Training workshops Time control No interruptions Less number More suitable meals 10 steps of TMS plan
  158. 158. CH7 Findings & conclusions Recommendations Training topics The need 1st “Put the 1st things 1st“ Relevant Easy to understand Easy to apply Updating; C, S, R..
  159. 159. CH7 Findings & conclusions Recommendations Instructor Preparation, Preparation, Preparation Know participants’ background “Begin with the end in mind” Determine needs, outcomes, focus Assess the program dosage Make things easy to: U.S. A Never be boring..
  160. 160. CH7 Findings & conclusions Recommendations Who want to be the world wanted LEADER? Kouzes & Posnes Study Since 1985 till now (2010) 1.5 million participants 6 continents (including Arab C) Published in 6 books The same top 5 practices required on LEADERS listed
  161. 161. CH7 Findings & conclusions Recommendations The world wanted LEADER
  162. 162. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  163. 163. CHAPTER ONE: INTRODUCTION CHAPTER TWO: LITERATURE REVIEW CHAPTER THREE: CONCEPTUAL FRAMEWORK CHAPTER FOUR: RESEARCH METHODOLOGY CHAPTER FIVE : DATA PRESENTATION CHAPTER SIX : DATA ANALYSIS CHAPTER SEVEN: FINDING AND CONCLUSIONS Hypotheses Testing Findings General remarks about TMS The results of the study Limitations Recommendations Final conclusion
  164. 164. “Leadership development is a Leadership young but growing field that we about” still know very little about
  165. 165. THANK YOU

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