Agile and UX do play nicely together

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Slides from a Brown Bag I ran at Songkick.com for our development team on how Agile and UX are essentially a reaction to a similar problem.

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Agile and UX do play nicely together

  1. 1. Agile and UCD do play nicely together Jo Packer - 29th September Wednesday, 13 October 2010
  2. 2. Agile and UCD essentially try to solve the same problem • They began around the same time • Are a reaction to the waterfall method that people were struggling with • Both move away from lengthy up-front specification documents • Both avoid releasing in epic chunks Wednesday, 13 October 2010
  3. 3. KEY  FEATURES  OF    UCD Wednesday, 13 October 2010
  4. 4. AGILE  AND  UCD  ARE  PRETTY  SIMILIAR  IF  YOU  THINK  ABOUT  IT Wednesday, 13 October 2010
  5. 5. ATTRIBUTES  OF  AGILE  AND  UCD Wednesday, 13 October 2010
  6. 6. BE  AWARE  OF  POTENTIAL SIDE  EFFECTS    OF  UCD Wednesday, 13 October 2010
  7. 7. “TRYINGTO DESIGN THE WHOLE THING UP FRONT IS SIMPLYTOO HARD AND, MORE IMPORTANTLY, NOT A BENEFICIAL WAY OF DEVELOPING SOFTWARE “ Alan Cooper The Inmates Are RunningThe Asylum Wednesday, 13 October 2010
  8. 8. BE  AWARE  OF  POTENTIAL SIDE  EFFECTS    OF  AGILE Wednesday, 13 October 2010
  9. 9. GETTING  THE  BALANCE  RIGHT Wednesday, 13 October 2010
  10. 10. “PROJECT SUCCESS IS NOT PRODUCT SUCCESS” Jeff Patton,Agile Alliance Wednesday, 13 October 2010
  11. 11. MAKE    THE  PRODUCTS  WE    BUILD MORE  ENGAGING  FOR  THE  PEOPLE  THAT  USE  THEM Wednesday, 13 October 2010
  12. 12. EXCEED  PEOPLE’S  EXPECTATIONS Wednesday, 13 October 2010
  13. 13. LETS  RAISE  THE  BAR Wednesday, 13 October 2010
  14. 14. INTERACTIONS  CAN  BE  FUN Wednesday, 13 October 2010
  15. 15. INTERACTIONS  CAN  BE  FUN Wednesday, 13 October 2010
  16. 16. GAME  MECHANICS    ARE  FUN  AND  WORK IF  USED  CORRECTLY  THEY  HAVE  CAN  A  MASSIVE  IMPACT  ON  USER  BEHAVIOUR Wednesday, 13 October 2010
  17. 17. UX  ACTIVITIES  NEED  TO  BE  MODIFIED TO    FIT  AGILE Wednesday, 13 October 2010
  18. 18. AGILE    CYCLES  NEED  TO  BE  MODIFIED   TO    ACCOMADATE  UX  ACTIVITY Wednesday, 13 October 2010
  19. 19. HOW  DOES  STRATEGY  FIT  IN? Wednesday, 13 October 2010
  20. 20. SOME  SCRUM  IMPLIMENTATIONS  ADVOCATE  UX  ACTIVITY  IN  CYCLE  0    Diagram  courtesy  of  Anthony  Colfelt    -­‐  Crea6ve  Design  Director    ‘Different’   Wednesday, 13 October 2010
  21. 21. DON’T  FALL  INTO  A  COMMON  AGILE  UX  STATE  OF  AFFAIRS   Wednesday, 13 October 2010
  22. 22. 13 tips to help Agile and UCD play nicely together • Always communicate the business and user value of a piece of work • Run collaborative sketching / ideas sessions with designers, developers and QA • Keep your design iterations one step ahead of development iterations. Wednesday, 13 October 2010
  23. 23. 13 tips to help Agile and UCD play nicely together • Work closely with those responsible for the visual design of the product. Try working in Photoshop together. • Try keeping your designs to paper sketches and go straight to front-end development if the product already has a theme / layout / style defined. • If you need to make wireframes pick a tool you are fast and familiar with. 95% should be ideas, 5% tool. • Build prototypes to test out interactions without the expense and time of working with production code and going through the build and QA process. Wednesday, 13 October 2010
  24. 24. 13 tips to help Agile and UCD play nicely together • Testing with your customers is really important. Test out new features early and often. • Regularly test flows and whole areas of your product to enhance your understanding of how people are using it and pin point problems they may be facing. Wednesday, 13 October 2010
  25. 25. • Ensure shorter feedback loops on user research.Try to feedback top 5 to the team the next day. • Block out enough time to analyse and digest research findings and observations to gain deeper customer insights. • Ensure time is worked into the schedule for acting on user research findings. • Try and become more intimate with the production process and understanding the materials you are working with. 13 tips to help Agile and UCD play nicely together Wednesday, 13 October 2010
  26. 26. “THE USER EXPERIENCE OF OUR PRODUCT IS NOTTHE RESPONSIBILITY OF ONE PERSON OR DEPARTMENT. WE ARE ALL RESPONSIBLE.” Jo Packer, Songkick Wednesday, 13 October 2010

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