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Digital Banking in 2012
 

Digital Banking in 2012

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In this webinar Backbase's CEO and co-founder, Jouk Pleiter along with Head of Marketing, Jelmer de Jong, will share the latest developments in mobile banking, user experience, advanced ...

In this webinar Backbase's CEO and co-founder, Jouk Pleiter along with Head of Marketing, Jelmer de Jong, will share the latest developments in mobile banking, user experience, advanced personalization and the new, self-directed consumer.

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    Digital Banking in 2012 Digital Banking in 2012 Presentation Transcript

    • Customer Experience Solutions. Delivered. 1Digital Banking in 2012Outlook & Trends
    • Customer Experience Solutions. Delivered. 2Our latest white paper on EngagementBanking is available for download at:banking.backbase.com/adv/futureofbanking-whitepaper.php
    • Customer Experience Solutions. Delivered. 4Key Focus Area’s for 2012 Self-Directed Customer User Experience Mobile Banking Personal & Relevant
    • Customer Experience Solutions. Delivered. 5Self-DirectedCustomer
    • Customer Experience Solutions. Delivered. 6
    • Customer Experience Solutions. Delivered. 7Emerging Customer Behavior
    • Customer Experience Solutions. Delivered. 8
    • Customer Experience Solutions. Delivered. 9Emerging Changes in Customer Behaviro
    • Customer Experience Solutions. Delivered. 10Paradigm Shift: From ‘Inside-out’ to ‘Outside-in’ Outside-In CUSTOMER EXPERIENCE LAYER LOOSELY COUPLED INTERNAL SYSTEMS AND PLATFORMS Inside-Out
    • Customer Experience Solutions. Delivered. 11User ExperienceDesign
    • Customer Experience Solutions. Delivered. 12User Experience Design
    • Customer Experience Solutions. Delivered. 13 focused campaigns
    • Customer Experience Solutions. Delivered. 14
    • Customer Experience Solutions. Delivered. 15
    • Customer Experience Solutions. Delivered. 16
    • Customer Experience Solutions. Delivered. 17
    • Customer Experience Solutions. Delivered. 19
    • Customer Experience Solutions. Delivered. 20
    • Customer Experience Solutions. Delivered. 21
    • Customer Experience Solutions. Delivered. 22
    • Customer Experience Solutions. Delivered. 23UbiquityMobile Banking
    • Customer Experience Solutions. Delivered. 24
    • Customer Experience Solutions. Delivered. 25
    • Customer Experience Solutions. Delivered. 26
    • Customer Experience Solutions. Delivered. 29
    • Customer Experience Solutions. Delivered. 30Personal &Relevant
    • Customer Experience Solutions. Delivered. 31
    • Customer Experience Solutions. Delivered. 32
    • Customer Experience Solutions. Delivered. 33Personal & RelevantTargeting
    • Profile A
    • Profile B
    • Customer Experience Solutions. Delivered. 36
    • Customer Experience Solutions. Delivered. 37Personal & RelevantSegmentation
    • Customer Experience Solutions. Delivered. 38
    • Customer Experience Solutions. Delivered. 39
    • Customer Experience Solutions. Delivered. 40
    • Customer Experience Solutions. Delivered. 41Personal & RelevantCustomization
    • Customer Experience Solutions. Delivered. 42
    • Customer Experience Solutions. Delivered. 43
    • Customer Experience Solutions. Delivered. 44Thank YouWWW.BACKBASE.COMREQUEST@BACKBASE.COMNEW YORK : +1 646 478 7538AMSTERDAM: +31 20 465 8888