Your SlideShare is downloading. ×
Brett King Presents The Future of Banking
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Brett King Presents The Future of Banking

17,804
views

Published on

Brett King Presents The Future of Banking in an exclusive Backbase webinar. …

Brett King Presents The Future of Banking in an exclusive Backbase webinar.

The future of banking will not be about a place you go, about branch networks, rates or product features. The future of banking is in the utility and connectedness with customers.

In this exclusive Backbase BANK 2.0 webinar, the bestselling author of BANK 2.0, discusses how the very nature of banking is changing, how customer's expectations, customer behavior and context will force banks to reboot the way they work their customers.

Highlights of this webinar include:

The Changing Behavior of Customers
The Generational Cliff – when your customers are all gone
The Loss of Physicality – No Paper, No Plastic
The New Utility – Connected, Contextual, Fun, and Fair
The New Banking Ecosystem – BANK 1.0 versus BANK 2.0

Published in: Business, Economy & Finance

2 Comments
36 Likes
Statistics
Notes
  • Great...Unfortunately,the Italian banking system is still in the stone age...
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • using this to help with channel integration strategy.
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total Views
17,804
On Slideshare
0
From Embeds
0
Number of Embeds
14
Actions
Shares
0
Downloads
1,009
Comments
2
Likes
36
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. The Future of Banking @brettking
  • 2. Changing Behaviour
  • 3. 3,364 average SMS messages/mth 13-17 year olds18-24 send 109 texts/day
  • 4. Things you don’t need to teach Digital Natives
  • 5. Up to 5% of banked consumers might be forced to leave the banking system if financialinstitutions must alter pricing to make up for reductions in debit card interchange JAMIE DIMON, CEO OF JPMORGAN CHASE & CO.,
  • 6. You Tube is now the world’s second largest search engine
  • 7. Behavioral Shift 42% of the workforce in 2020 will be Y-Gen 97% own a computer 94% own a mobile phone 76% use Instant Messaging 15% of IM users are logged on 24/7 34% use websites as their primary source of news 28% author a blog and 44% read blogs 49% download music using peer-to-peer file sharing 75% of college students have a Facebook account 60% own some type of portable music and/or video device such as an iPod Source: Heidi Przybyla "Obamas `Youth Mojo Sparks Student Activism, Fueling Campaign", Bloomberg.com (May 7,2007) Source: Generation Y, Business Week, February 15 1999
  • 8. “Haul Videos” juicystar07 1.7m views/video
  • 9. Transparency
  • 10. CRED is about transparency
  • 11. I trust my network more than I trust your brand...
  • 12. The Generational Cliff
  • 13. Can you compete against Apple for cards in 2011?1/5th of all US households are underbanked That’s estimated to be around 40-70 million people (source: FinancialTimes, FDIC) © COPYRIGHT 2010 SAPIENT CORPORATION | CONFIDENTIAL
  • 14. 50% of those have college degrees
  • 15. 25% of the unbanked have prime credit ratingsDateAround 30% of the banked have sub-prime credit ratings
  • 16. 50%+Mobile Bankingusage by 2015 16%+ Mobile Banking usage by 2015
  • 17. $200 Billion in Pre-Paid Debit Cards ...by the end of 2011Source: Packaged Facts © COPYRIGHT 2010 SAPIENT CORPORATION | CONFIDENTIAL
  • 18. RISE OF THE DE-BANKED
  • 19. The loss of physicality
  • 20. source: ABA, Nielsen Research, Javelin Strategy & Research
  • 21. SMARTPHONE TRANSACTION VOLUME IS EQUAL TO 40 BRANCHES TODAYST GEORGE BANK - THE AUSTRALIAN
  • 22. @brettking1m users$5m per day
  • 23. 11,400 2006 Average In-Branch Transactions per Month 2010 staff by 50% Which will require a reduction in teller 20158,550 source: Novantas LLC, FDIC
  • 24. Checks as a percentage of retail payments in the US 59.5% 2000source: Federal Reserve, NACHA, National Retail Federation 4.3% 2010
  • 25. Context...
  • 26. Gamification is about behavior
  • 27. SimplicityContext RelevanceGreat Journeys ✉ @brettking brett@movenbank.com