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Oracle Apps CRM online training course content
Oracle APPS CRM Online Training Course
Module 1:Introduction to Oracle CRM Service Fundamentals
Understand iStore’s shopping cart and ordering functionality and other key features
Understand features of Oracle’s sales applications
Create leads and convert them into opportunities
Create opportunities and convert them into quotes
Describe Campaign Flows, schedules and target groups
Under geographic territories and named territories, set up in Territory Manager
Explain the Basic Sales Flow