Effective Shopping

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  • 1. Effective Shopping Practices 6.01- Shopping Options
  • 2. 6.01- Shopping Options
    • PLAN BEFORE YOU SHOP
    • COMPARISON SHOP
    • SHOP WISELY
  • 3. 6.01- Shopping Options
    • PLAN BEFORE YOU SHOP
    Rule #1
    • Decide whether to shop at home or in a store
    • When there is a choice, decide whether to purchase goods or services
    • Check reliability and services of stores and distance-sellers
    • Decide when to buy
  • 4. Shop in stores or at home?
    • Let’s review the pros and cons of shopping in a store
    • Let’s review the pros and cons of shopping at home
    6.01- Shopping Options
  • 5. Buy goods or services?
    • Sometimes you have an option of whether to purchase goods or services
      • Example 1: Buy a ready-made prom gown, or pay someone to make you a gown?
      • Example 2: Buy a new motorcycle or pay someone to fix up the used cycle you have?
    6.01- Shopping Options
  • 6. Buy goods or services?
    • Goods have clearly identified prices, while prices of services may be harder to determine.
    • Quality of goods can be reviewed and rated; quality of services is best reflected in performance.
    6.01- Shopping Options
  • 7. Check reliability and services
    • Only respectable businesses back up their claims
    • Services
      • Methods of payment accepted
      • Return/refund policies
      • Knowledgeable sales staff
      • Special services
        • Gift wrap
        • Special orders
        • Delivery
        • Repairs/maintenance
    6.01- Shopping Options
  • 8. Decide when to buy . . .
    • Buy now with cash or credit
    • Save for purchase at a later time
    • When possible, wait for a sale
    • Avoid impulse buying
    6.01- Shopping Options
  • 9. 6.01- Shopping Options
    • COMPARISON SHOP
    • Products
    Rule #2
    • Research the product
    • Compare products
    • Understand warranties
    • Talk to people who have
    • made the same purchase
    • Check the Internet
  • 10. Research the product
    • Do your homework --- become familiar with the product
    • Talk to people who have made the same purchase
    • Check Internet for consumer information, magazines, other publications
    6.01- Shopping Options
  • 11. Compare products
    • Brand names, store brands, and generics
    • Size of package
    • Other product features
    6.01- Shopping Options
  • 12. Understand warranties
    • Implied warranty – product is in proper condition and does what it is intended to do
      • Example: Hair dryer blows and dries hair
    6.01- Shopping Options
  • 13. Understand warranties
    • Written warranty – goes beyond implied warranty by providing a written guarantee
      • Full warranty – according to law, must provide all 5 standards stated by Magnuson-Moss Act
      • Limited warranty – provides 1-4, but not all, of standards in Magnuson-Moss Act
    6.01- Shopping Options
    • Standards of Magnuson-Moss Act
    • Warranty extends to any owner of product, not just original owner
    • No cost for warranty
    • Nothing to do to receive warranty
    • Guarantees refund or replacement
    • Does not limit time period of implied warranty
  • 14. 6.01- Shopping Options
    • COMPARISON SHOP
    • Services
    Rule #2
    • Identify a person(s) or business(es) that provide the desired service
    • Check qualifications
    • Interview; ask for demos/samples
    • Check references
    • Check licensing, bonding, insurance
    • Pay close attention to agreements
  • 15. Pay close attention to terms of agreements
    • Estimate --- a total expected cost, in writing, for performing a service
    • Work order --- gives authority to the provider to perform services
    • Contract --- a legally binding agreement between a service provider and a consumer
    • Service warranty --- a guarantee of quality standards for performance
    6.01- Shopping Options
  • 16.
    • Consider the value of time and energy, as well as money
    • Handle money, cash, and credit cards with care
    • Get receipts and sales slips; file carefully
    • Deal fairly and honestly with others in the marketplace
    • Report unfair/dishonest practices to the
    • proper authorities
    6.01- Shopping Options
    • SHOP WISELY
    • In Stores
    Rule #3
  • 17.
    • Know name, location of seller
    • Understand what you are buying
    • Compare prices with other retailers
    • Only buy from secure sites
    • Check seller’s privacy policy
    • Pay by credit card
    • Find out delivery date, return and refund policy
    • Check product promptly when delivered
    6.01- Shopping Options
    • SHOP WISELY
    • At Home
    Rule #3