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Effective Shopping
 

Effective Shopping

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    Effective Shopping Effective Shopping Presentation Transcript

    • Effective Shopping Practices 6.01- Shopping Options
    • 6.01- Shopping Options
      • PLAN BEFORE YOU SHOP
      • COMPARISON SHOP
      • SHOP WISELY
    • 6.01- Shopping Options
      • PLAN BEFORE YOU SHOP
      Rule #1
      • Decide whether to shop at home or in a store
      • When there is a choice, decide whether to purchase goods or services
      • Check reliability and services of stores and distance-sellers
      • Decide when to buy
    • Shop in stores or at home?
      • Let’s review the pros and cons of shopping in a store
      • Let’s review the pros and cons of shopping at home
      6.01- Shopping Options
    • Buy goods or services?
      • Sometimes you have an option of whether to purchase goods or services
        • Example 1: Buy a ready-made prom gown, or pay someone to make you a gown?
        • Example 2: Buy a new motorcycle or pay someone to fix up the used cycle you have?
      6.01- Shopping Options
    • Buy goods or services?
      • Goods have clearly identified prices, while prices of services may be harder to determine.
      • Quality of goods can be reviewed and rated; quality of services is best reflected in performance.
      6.01- Shopping Options
    • Check reliability and services
      • Only respectable businesses back up their claims
      • Services
        • Methods of payment accepted
        • Return/refund policies
        • Knowledgeable sales staff
        • Special services
          • Gift wrap
          • Special orders
          • Delivery
          • Repairs/maintenance
      6.01- Shopping Options
    • Decide when to buy . . .
      • Buy now with cash or credit
      • Save for purchase at a later time
      • When possible, wait for a sale
      • Avoid impulse buying
      6.01- Shopping Options
    • 6.01- Shopping Options
      • COMPARISON SHOP
      • Products
      Rule #2
      • Research the product
      • Compare products
      • Understand warranties
      • Talk to people who have
      • made the same purchase
      • Check the Internet
    • Research the product
      • Do your homework --- become familiar with the product
      • Talk to people who have made the same purchase
      • Check Internet for consumer information, magazines, other publications
      6.01- Shopping Options
    • Compare products
      • Brand names, store brands, and generics
      • Size of package
      • Other product features
      6.01- Shopping Options
    • Understand warranties
      • Implied warranty – product is in proper condition and does what it is intended to do
        • Example: Hair dryer blows and dries hair
      6.01- Shopping Options
    • Understand warranties
      • Written warranty – goes beyond implied warranty by providing a written guarantee
        • Full warranty – according to law, must provide all 5 standards stated by Magnuson-Moss Act
        • Limited warranty – provides 1-4, but not all, of standards in Magnuson-Moss Act
      6.01- Shopping Options
      • Standards of Magnuson-Moss Act
      • Warranty extends to any owner of product, not just original owner
      • No cost for warranty
      • Nothing to do to receive warranty
      • Guarantees refund or replacement
      • Does not limit time period of implied warranty
    • 6.01- Shopping Options
      • COMPARISON SHOP
      • Services
      Rule #2
      • Identify a person(s) or business(es) that provide the desired service
      • Check qualifications
      • Interview; ask for demos/samples
      • Check references
      • Check licensing, bonding, insurance
      • Pay close attention to agreements
    • Pay close attention to terms of agreements
      • Estimate --- a total expected cost, in writing, for performing a service
      • Work order --- gives authority to the provider to perform services
      • Contract --- a legally binding agreement between a service provider and a consumer
      • Service warranty --- a guarantee of quality standards for performance
      6.01- Shopping Options
      • Consider the value of time and energy, as well as money
      • Handle money, cash, and credit cards with care
      • Get receipts and sales slips; file carefully
      • Deal fairly and honestly with others in the marketplace
      • Report unfair/dishonest practices to the
      • proper authorities
      6.01- Shopping Options
      • SHOP WISELY
      • In Stores
      Rule #3
      • Know name, location of seller
      • Understand what you are buying
      • Compare prices with other retailers
      • Only buy from secure sites
      • Check seller’s privacy policy
      • Pay by credit card
      • Find out delivery date, return and refund policy
      • Check product promptly when delivered
      6.01- Shopping Options
      • SHOP WISELY
      • At Home
      Rule #3