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© 2013 Simplifying Work. All rights reserved. |
UNLOCKING THE FUTURE OF WORK
Don’t Let the Future Happen to You
Ayelet Baron| Futurist
Simplifying Work: Ideas that Matter
Former Chief Strategy and Innovation Officer, Cisco Canada
September 25, 2013
2
2
SURVEY	
  SAYS	
   People loath …
#1
3
#2
4
WORK	
   What we do to earn money
© 2013 Simplifying Work. Ayelet Baron
55
JOB	
   How	
  we	
  make	
  a	
  living	
  
© 2013 Simplifying Work. Ayelet Baron
666
1800s	
   People	
  are	
  connected	
  in	
  their	
  communiFes	
  
◉ ◉ ◉ ◉1
© 2013 Simplifying Work. Ayelet Baron
777
MASS	
  MEDIA	
   ConnecFng	
  people	
  to	
  informaFon	
  and	
  people	
  
◉ ◉ ◉ ◉1 2
© 2013 Simplifying Work. Ayelet Baron
888
SOCIAL	
  	
  
BUSINESS	
  
Everything	
  is	
  connected.	
  Too	
  much	
  focus	
  on	
  
technology	
  and	
  tools	
  and	
  not	
  enough	
  on	
  the	
  
business	
  we	
  are	
  in.	
  
h"p://blogs.cisco.com/	
  
◉ ◉ ◉ ◉1 2 3
© 2013 Simplifying Work. Ayelet Baron
9999
HUMAN	
  
CENTRIC	
  
Work	
  —	
  at	
  the	
  level	
  of	
  the	
  economy,	
  business,	
  and	
  
individual	
  —	
  is	
  changing	
  faster	
  than	
  ever	
  before.	
  
People	
  become	
  more	
  important	
  than	
  ever	
  to	
  create	
  
and	
  execute	
  strategies.	
  
◉ ◉ ◉ ◉1 2 3 4
© 2013 Simplifying Work. Ayelet Baron
Key Trends
111111
PEOPLE	
   Have become the weakest link in
business
The	
  average	
  employee	
  
is	
  not	
  jumping	
  out	
  of	
  
bed	
  to	
  go	
  to	
  work	
  
More than 95% of US
workers are in the
wrong roles
−Ignite	
  
80%	
  of	
  employees	
  
between	
  the	
  ages	
  of	
  
23	
  are	
  interested	
  in	
  
changing	
  jobs	
  
−Ignite	
  
DeloiZe’s	
  Shi	
  Index	
  
indicates	
  that	
  80%	
  of	
  
workers	
  don’t	
  like	
  
their	
  jobs	
  
© 2013 Simplifying Work. Ayelet Baron
OLD	
  WORLD	
   We	
  may	
  have	
  cubicles	
  but	
  we	
  are	
  	
  sFll	
  operaFng	
  
like	
  it’s	
  1954.	
  You	
  drive	
  to	
  the	
  office	
  to	
  sit	
  in	
  a	
  cube.	
  
© 2013 Simplifying Work. Ayelet Baron
13
WELLNESS
Workplace wellness is a $300 billion
productivity crisis
© 2013 Simplifying Work. Ayelet Baron
1414
141414
NOT	
  THE	
  PEOPLE	
  
POTATO	
  
STRATEGY,	
  AGAIN	
  
The	
  workplace	
  has	
  become	
  profoundly	
  
destrucFve	
  to	
  the	
  human	
  spirit.	
  
© 2013 Simplifying Work. Ayelet Baron
17
171717
TECHNOLOGIES	
  
DON’T	
  CHANGE.	
  
PEOPLE	
  DO.	
  
Introducing	
  new	
  technology	
  into	
  the	
  workplace	
  with	
  
old	
  world	
  thinking	
  is	
  inhibiFng	
  progress	
  
Vast	
  majority	
  of	
  social	
  collaboraFon	
  iniFaFves	
  fail	
  due	
  
to	
  lack	
  of	
  purpose.	
  "Provide	
  and	
  pray"	
  approach	
  has	
  
just	
  a	
  10	
  percent	
  success	
  rate.	
   © 2013 Simplifying Work. Ayelet Baron
19
PURPOSE	
  
Employees	
  increasingly	
  looking	
  for	
  personal	
  
growth,	
  purpose	
  recogniFon,	
  access,	
  influence,	
  
work-­‐life	
  balance,	
  impact	
   © 2013 Simplifying Work. Ayelet Baron
21
Source:	
  Future	
  of	
  Work:	
  MBO	
  State	
  of	
  Independence	
  2013	
  Study,	
  Emergent	
  Research	
  	
  
21
INDEPENDENT	
  
WORKFORCE	
  
By	
  2020,	
  over	
  40%	
  of	
  the	
  workforce	
  will	
  be	
  
conFngent	
  
© 2013 Simplifying Work. Ayelet Baron
22
Source:	
  Future	
  of	
  Work:	
  MBO	
  State	
  of	
  Independence	
  2013	
  Study,	
  Emergent	
  Research	
  	
  
22
INDEPENDENT	
  
WORKFORCE	
  
Independents	
  spent	
  $96	
  billion	
  hiring	
  the	
  
equivalent	
  of	
  2.3	
  million	
  FT	
  workers	
  via	
  contract	
  
hiring.	
  1	
  in	
  4	
  hired	
  others	
  on	
  a	
  contract	
  basis.	
  	
  
© 2013 Simplifying Work. Ayelet Baron
23
http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F
24
PEOPLE	
  CENTRIC	
  
WORLD	
  
By	
  2025,	
  over	
  75%	
  of	
  the	
  workforce	
  will	
  be	
  
comprised	
  of	
  Millennials.	
  That’s	
  just	
  over	
  11	
  years	
  
away.	
  	
  
© 2013 Simplifying Work. Ayelet Baron
2525
GLOBALIZATION	
  
From	
  2012	
  to	
  2030	
  there	
  will	
  be	
  a	
  decline	
  of	
  40M	
  workers	
  
in	
  developed	
  countries.	
  By	
  2020,	
  developed	
  countries	
  will	
  
need	
  +40M	
  workers.	
  In	
  developing	
  counFes,	
  there	
  will	
  be	
  
an	
  increase	
  in	
  1B	
  workers	
  
−Hot	
  Spots	
  Movement	
  
© 2013 Simplifying Work. Ayelet Baron
26
h"p://www.slideshare.net/bengrossman/10-­‐social-­‐best-­‐pracJces-­‐from-­‐the-­‐best-­‐social-­‐brands-­‐of-­‐2013	
  
ABUNDANCE	
  
Easy	
  for	
  consumers	
  to	
  get	
  what	
  they	
  
want	
  when	
  they	
  want	
  it	
  
© 2013 Simplifying Work. Ayelet Baron
2727
SHIFT	
   ConsumerizaFon	
  of	
  the	
  workplace	
  
© 2013 Simplifying Work. Ayelet Baron
h"p://www.ecns.cn/2012/10-­‐01/29165.shtml	
  h"p://www.slideshare.net/LuminaryLabs/the-­‐innovaJon-­‐myth	
  
2828
GAPS	
  
People	
  are	
  adopFng	
  (expensive)	
  technology	
  
faster	
  than	
  an	
  annual	
  plan	
  can	
  accommodate	
  	
  	
  
© 2013 Simplifying Work. Ayelet Baron
UNLOCKING
WORK
DON’T LET THE FUTURE HAPPEN TO YOU
© 2013 Simplifying Work. Ayelet Baron
303030
DISRUPTION	
   Knowing	
  how	
  to	
  reinvent	
  your	
  
business	
  may	
  keep	
  you	
  in	
  business	
  
© 2013 Simplifying Work. Ayelet Baron
Neither a wise man nor a
brave man lies down on the
tracks of history to wait for
the train of the future to run
over him.
−Former U.S. General and President Dwight D. Eisenhower
Who	
  and	
  What	
  will	
  Disrupt	
  Your	
  Business?	
  	
  
© 2013 Simplifying Work. Ayelet Baron
People	
  have	
  a	
  lot	
  more	
  
choice	
  than	
  they	
  did	
  a	
  
decade	
  ago	
  about	
  where	
  
and	
  how	
  	
  they	
  might	
  work	
  
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
Project-­‐based	
  work	
   Job	
  based	
  work	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
Project-­‐based	
  work	
   Job	
  based	
  work	
  
People-­‐	
  centric	
   OrganizaJon-­‐centric	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
Project-­‐based	
  work	
   Job	
  based	
  work	
  
People-­‐	
  centric	
   OrganizaJon-­‐centric	
  
Trust-­‐based	
   Command	
  and	
  control	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
Project-­‐based	
  work	
   Job	
  based	
  work	
  
People-­‐	
  centric	
   OrganizaJon-­‐centric	
  
Trust-­‐based	
   Command	
  and	
  control	
  
Networks/RelaJonship	
  based	
   OrganizaJon	
  hierarchy	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
Project-­‐based	
  work	
   Job	
  based	
  work	
  
People-­‐	
  centric	
   OrganizaJon-­‐centric	
  
Trust-­‐based	
   Command	
  and	
  control	
  
Networks/RelaJonship	
  based	
   OrganizaJon	
  hierarchy	
  
Life-­‐work	
   Work-­‐life	
  balance	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work: Say Goodbye to 20th Century
Practices:
Nimble	
  organizaJon	
  and	
  open,	
  
transparent	
  communicaJon	
  
Top-­‐down	
  hierarchies	
  
CreaJng	
  new	
  markets	
   CompeJng	
  for	
  market	
  share	
  
Project-­‐based	
  work	
   Job	
  based	
  work	
  
People-­‐	
  centric	
   OrganizaJon-­‐centric	
  
Trust-­‐based	
   Command	
  and	
  control	
  
Networks/RelaJonship	
  based	
   OrganizaJon	
  hierarchy	
  
Life-­‐work	
   Work-­‐life	
  balance	
  
Having	
  10+	
  jobs	
  by	
  40	
   Life	
  long	
  career	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
1.  Workers	
  should	
  be	
  treated	
  like	
  
adults:	
  There	
  are	
  no	
  schedules,	
  
few	
  meeFngs,	
  and	
  fewer	
  rules	
  
2.  Your	
  locaFon	
  maZers	
  less	
  than	
  
your	
  output:	
  Employees	
  work	
  
remotely,	
  from	
  wherever	
  in	
  the	
  
world	
  they	
  wish	
  
3.  You	
  can	
  escape	
  email	
  hell:	
  No	
  one	
  
uses	
  email,	
  preferring	
  customized	
  
blogs	
  and	
  online	
  chats	
  
4.  Hire	
  by	
  trial	
  
5.  There	
  is	
  no	
  innovaFon	
  without	
  
experimentaFon:	
  Workers	
  launch	
  
new	
  ideas	
  and	
  features	
  dozens	
  of	
  
Fmes	
  a	
  day	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
424242
IT’S	
  ABOUT	
  
PEOPLE	
  
CompeFFve	
  pressures	
  will	
  increase.	
  We	
  will	
  finally	
  
understand	
  that	
  having	
  a	
  great	
  workplace	
  is	
  not	
  
opFonal.	
  The	
  urgency	
  for	
  leaders	
  to	
  take	
  acFon	
  is	
  
essenFal.	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
PEOPLE Creating a human-centric and
meaningful workplace
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
So what can we do?
Stop	
  focusing	
  on	
  
employee	
  engagement	
  
programs.	
  
Involve	
  your	
  people	
  in	
  a	
  
meaningful	
  way.	
  
PracJce	
  collaboraJon.	
  
Listen.	
  Have	
  less	
  meeJngs	
  
and	
  more	
  conversaJons.	
  
Understand	
  how	
  the	
  
meaning	
  of	
  trust	
  is	
  
changing.	
  
Build	
  relaJonships.	
  	
  
Enable	
  your	
  strategy	
  with	
  
tools.	
  Remember	
  
technology	
  doesn’t	
  
change;	
  people	
  do	
  
Experiment	
  but	
  don’t	
  let	
  
technology	
  lead	
  
CollaboraJon	
  is	
  not	
  a	
  
technology	
  issue;	
  it’s	
  a	
  
people	
  issue	
  
Create	
  new	
  markets	
  for	
  
your	
  organizaJon.	
  
Experiment.	
  Discover	
  what	
  
works	
  and	
  what	
  doesn’t.	
  
Fail	
  fast.	
  
Stop	
  managing	
  adults.	
  Start	
  
managing	
  work/projects.	
  
44
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Imagine	
  that	
  you	
  had	
  the	
  ability	
  to	
  make	
  sure	
  
everyone	
  knew	
  how	
  to	
  play	
  their	
  posiJon	
  and	
  
deliver	
  on	
  YOUR	
  future	
  vision	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
46
464646
THE	
  FUTURE	
   “When	
  it	
  comes	
  to	
  the	
  future,	
  there	
  are	
  three	
  kinds	
  of	
  
people:	
  those	
  who	
  let	
  it	
  happen,	
  those	
  who	
  make	
  it	
  
happen,	
  and	
  those	
  who	
  wonder	
  what	
  happened.”	
  	
  
−John	
  M.	
  Richardson,	
  Jr.	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
48

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Unlocking the Future of Work: Don’t Let the Future Happen to You

  • 1. ayeletbaron.com ayelet27@gmail.com Twitter: @ayeletb http://slideshare.net/ayeletb © 2013 Simplifying Work. All rights reserved. | UNLOCKING THE FUTURE OF WORK Don’t Let the Future Happen to You Ayelet Baron| Futurist Simplifying Work: Ideas that Matter Former Chief Strategy and Innovation Officer, Cisco Canada September 25, 2013
  • 2. 2 2 SURVEY  SAYS   People loath … #1
  • 4. 4 WORK   What we do to earn money © 2013 Simplifying Work. Ayelet Baron
  • 5. 55 JOB   How  we  make  a  living   © 2013 Simplifying Work. Ayelet Baron
  • 6. 666 1800s   People  are  connected  in  their  communiFes   ◉ ◉ ◉ ◉1 © 2013 Simplifying Work. Ayelet Baron
  • 7. 777 MASS  MEDIA   ConnecFng  people  to  informaFon  and  people   ◉ ◉ ◉ ◉1 2 © 2013 Simplifying Work. Ayelet Baron
  • 8. 888 SOCIAL     BUSINESS   Everything  is  connected.  Too  much  focus  on   technology  and  tools  and  not  enough  on  the   business  we  are  in.   h"p://blogs.cisco.com/   ◉ ◉ ◉ ◉1 2 3 © 2013 Simplifying Work. Ayelet Baron
  • 9. 9999 HUMAN   CENTRIC   Work  —  at  the  level  of  the  economy,  business,  and   individual  —  is  changing  faster  than  ever  before.   People  become  more  important  than  ever  to  create   and  execute  strategies.   ◉ ◉ ◉ ◉1 2 3 4 © 2013 Simplifying Work. Ayelet Baron
  • 11. 111111 PEOPLE   Have become the weakest link in business The  average  employee   is  not  jumping  out  of   bed  to  go  to  work   More than 95% of US workers are in the wrong roles −Ignite   80%  of  employees   between  the  ages  of   23  are  interested  in   changing  jobs   −Ignite   DeloiZe’s  Shi  Index   indicates  that  80%  of   workers  don’t  like   their  jobs   © 2013 Simplifying Work. Ayelet Baron
  • 12. OLD  WORLD   We  may  have  cubicles  but  we  are    sFll  operaFng   like  it’s  1954.  You  drive  to  the  office  to  sit  in  a  cube.   © 2013 Simplifying Work. Ayelet Baron
  • 13. 13 WELLNESS Workplace wellness is a $300 billion productivity crisis © 2013 Simplifying Work. Ayelet Baron
  • 14. 1414 141414 NOT  THE  PEOPLE   POTATO   STRATEGY,  AGAIN   The  workplace  has  become  profoundly   destrucFve  to  the  human  spirit.   © 2013 Simplifying Work. Ayelet Baron
  • 15.
  • 16.
  • 17. 17 171717 TECHNOLOGIES   DON’T  CHANGE.   PEOPLE  DO.   Introducing  new  technology  into  the  workplace  with   old  world  thinking  is  inhibiFng  progress   Vast  majority  of  social  collaboraFon  iniFaFves  fail  due   to  lack  of  purpose.  "Provide  and  pray"  approach  has   just  a  10  percent  success  rate.   © 2013 Simplifying Work. Ayelet Baron
  • 18.
  • 19. 19 PURPOSE   Employees  increasingly  looking  for  personal   growth,  purpose  recogniFon,  access,  influence,   work-­‐life  balance,  impact   © 2013 Simplifying Work. Ayelet Baron
  • 20.
  • 21. 21 Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research     21 INDEPENDENT   WORKFORCE   By  2020,  over  40%  of  the  workforce  will  be   conFngent   © 2013 Simplifying Work. Ayelet Baron
  • 22. 22 Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research     22 INDEPENDENT   WORKFORCE   Independents  spent  $96  billion  hiring  the   equivalent  of  2.3  million  FT  workers  via  contract   hiring.  1  in  4  hired  others  on  a  contract  basis.     © 2013 Simplifying Work. Ayelet Baron
  • 24. 24 PEOPLE  CENTRIC   WORLD   By  2025,  over  75%  of  the  workforce  will  be   comprised  of  Millennials.  That’s  just  over  11  years   away.     © 2013 Simplifying Work. Ayelet Baron
  • 25. 2525 GLOBALIZATION   From  2012  to  2030  there  will  be  a  decline  of  40M  workers   in  developed  countries.  By  2020,  developed  countries  will   need  +40M  workers.  In  developing  counFes,  there  will  be   an  increase  in  1B  workers   −Hot  Spots  Movement   © 2013 Simplifying Work. Ayelet Baron
  • 26. 26 h"p://www.slideshare.net/bengrossman/10-­‐social-­‐best-­‐pracJces-­‐from-­‐the-­‐best-­‐social-­‐brands-­‐of-­‐2013   ABUNDANCE   Easy  for  consumers  to  get  what  they   want  when  they  want  it   © 2013 Simplifying Work. Ayelet Baron
  • 27. 2727 SHIFT   ConsumerizaFon  of  the  workplace   © 2013 Simplifying Work. Ayelet Baron
  • 28. h"p://www.ecns.cn/2012/10-­‐01/29165.shtml  h"p://www.slideshare.net/LuminaryLabs/the-­‐innovaJon-­‐myth   2828 GAPS   People  are  adopFng  (expensive)  technology   faster  than  an  annual  plan  can  accommodate       © 2013 Simplifying Work. Ayelet Baron
  • 29. UNLOCKING WORK DON’T LET THE FUTURE HAPPEN TO YOU © 2013 Simplifying Work. Ayelet Baron
  • 30. 303030 DISRUPTION   Knowing  how  to  reinvent  your   business  may  keep  you  in  business   © 2013 Simplifying Work. Ayelet Baron
  • 31. Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. −Former U.S. General and President Dwight D. Eisenhower Who  and  What  will  Disrupt  Your  Business?     © 2013 Simplifying Work. Ayelet Baron
  • 32. People  have  a  lot  more   choice  than  they  did  a   decade  ago  about  where   and  how    they  might  work   © 2013 Simplifying Work. Ayelet Baron
  • 33. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 34. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 35. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   Project-­‐based  work   Job  based  work   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 36. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaJon-­‐centric   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 37. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaJon-­‐centric   Trust-­‐based   Command  and  control   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 38. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaJon-­‐centric   Trust-­‐based   Command  and  control   Networks/RelaJonship  based   OrganizaJon  hierarchy   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 39. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaJon-­‐centric   Trust-­‐based   Command  and  control   Networks/RelaJonship  based   OrganizaJon  hierarchy   Life-­‐work   Work-­‐life  balance   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 40. Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices: Nimble  organizaJon  and  open,   transparent  communicaJon   Top-­‐down  hierarchies   CreaJng  new  markets   CompeJng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaJon-­‐centric   Trust-­‐based   Command  and  control   Networks/RelaJonship  based   OrganizaJon  hierarchy   Life-­‐work   Work-­‐life  balance   Having  10+  jobs  by  40   Life  long  career   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 41. 1.  Workers  should  be  treated  like   adults:  There  are  no  schedules,   few  meeFngs,  and  fewer  rules   2.  Your  locaFon  maZers  less  than   your  output:  Employees  work   remotely,  from  wherever  in  the   world  they  wish   3.  You  can  escape  email  hell:  No  one   uses  email,  preferring  customized   blogs  and  online  chats   4.  Hire  by  trial   5.  There  is  no  innovaFon  without   experimentaFon:  Workers  launch   new  ideas  and  features  dozens  of   Fmes  a  day   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 42. 424242 IT’S  ABOUT   PEOPLE   CompeFFve  pressures  will  increase.  We  will  finally   understand  that  having  a  great  workplace  is  not   opFonal.  The  urgency  for  leaders  to  take  acFon  is   essenFal.   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 43. PEOPLE Creating a human-centric and meaningful workplace ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 44. So what can we do? Stop  focusing  on   employee  engagement   programs.   Involve  your  people  in  a   meaningful  way.   PracJce  collaboraJon.   Listen.  Have  less  meeJngs   and  more  conversaJons.   Understand  how  the   meaning  of  trust  is   changing.   Build  relaJonships.     Enable  your  strategy  with   tools.  Remember   technology  doesn’t   change;  people  do   Experiment  but  don’t  let   technology  lead   CollaboraJon  is  not  a   technology  issue;  it’s  a   people  issue   Create  new  markets  for   your  organizaJon.   Experiment.  Discover  what   works  and  what  doesn’t.   Fail  fast.   Stop  managing  adults.  Start   managing  work/projects.   44 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 45. Imagine  that  you  had  the  ability  to  make  sure   everyone  knew  how  to  play  their  posiJon  and   deliver  on  YOUR  future  vision   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 46. 46 464646 THE  FUTURE   “When  it  comes  to  the  future,  there  are  three  kinds  of   people:  those  who  let  it  happen,  those  who  make  it   happen,  and  those  who  wonder  what  happened.”     −John  M.  Richardson,  Jr.   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 47.
  • 48. 48